Tech Tips
Use the following procedure to troubleshoot the audio and visual system.
VEHICLE BROUGHT TO WORKSHOP
| NEXT |
|
CUSTOMER PROBLEM ANALYSIS
When troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency |
| Where | Road conditions |
| Under what conditions? | Driving conditions, weather conditions |
| How did it happen? | Problem symptoms |
| NEXT |
|
INSPECT BATTERY VOLTAGE
Measure the battery voltage.
| Standard Voltage |
|---|
| 11 to 14 V |
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
| NEXT |
|
CHECK CABIN
Check that condensation is not likely to occur in the cabin, and that the temperature is not high or extremely low in the cabin.
| OK |
|---|
| Condensation is not likely being produced and the temperature is not high or extremely low. |
Tech Tips
A humid cabin and a rapid change in temperature may lead to condensation. Condensation in the cabin may cause a short circuit.
The audio and visual system may not operate normally when the temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher.
| NG |
|
SET CABIN TO APPROPRIATE TEMPERATURE |
| OK |
|
PROBLEM SYMPTOMS TABLE
Refer to Problem Symptoms Table Click here.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| B |
|
Go to step 5 |
| A |
|
PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM
Refer to Terminals of ECU Click here.
| NEXT |
|
ADJUST, REPAIR OR REPLACE
| NEXT |
|
CONFIRMATION TEST
| NEXT |
|
| END |