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NAVIGATION SYSTEM The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

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DTC Code DTC Name
  The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted
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INSPECTION PROCEDURE

Tip:

If an outlet of the air conditioning system is facing the microphone, noise may be recorded and the other caller may not be able to hear your voice properly.

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PROCEDURE


  1. Click here

    CHECK CELLULAR PHONE


    1. Check if the other caller can hear your voice properly.

      OK
      Your voice can be heard properly.
      Tip:

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.


  2. Click here

    CHECK SETTINGS


    1. A01596AE01

      Display the "Call" screen.

    2. Check if the "Mute" switch is set to on.

      OK
      "Mute" switch is not set to on.
      Table 1. Text in Illustration
      *a Example

  3. Click here

    CHECK MICROPHONE (OPERATION CHECK)


    1. A015E6S

      Enter the "Microphone & Voice Recognition Check" screen. Refer to Check Mic & Voice Recognition in Operation Check (Click here).

    2. When voice is input into the microphone, check that the microphone input level meter changes according to the input voice.

    3. Select the recording switch and perform voice recording.


      • Select the recording switch with the blower motor of the air conditioning system stopped. If an outlet of the air conditioning system is facing the microphone, noise may be recorded.

      • Voice can be recorded up to 5 seconds.

    4. Check that the recording indicator remains on while recording and that the recorded voice is played normally without noise or distortion.

      OK
      All check results are normal.

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    REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLYClick here

  5. Click here

    REPLACE CELLULAR PHONE

  6. Click here

    TURN "Mute" SWITCH OFF

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    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLEClick here