G-BOOK SYSTEM G-BOOK Service cannot be Used

PROCEDURE

1. Click here

   CHECK CONTRACT FLAG

   
   

   1. Check the contract flag.

      
      

      1. Enter diagnostic mode (Click here).

      2. 

         Select "Service Information" on the "Service Menu" screen.

      3. 

         Select "G-BOOK Info for Contract" on the "Service Information" screen.

      4. 

         Check if the flag information shown in the illustration indicates "1".

         Result
         Result Proceed to "1" is not indicated A "1" is indicated B

   
   
   • AClick here
   • BClick here
2. Click here

   PERFORM OPERATION AGAIN

   
   

   1. Perform the contract procedure again.

      
      

      1. Select G-BOOK.com and perform the contract procedure again (Click here).

      2. Check for the problem symptom.

         Result
         Result Proceed to System returns to normal. A System does not return to normal. B

   
   
   • A

     END

   • B

     CONTACT G-BOOK SUPPORT CENTER

3. Click here

   PERFORM OPERATION

   
   

   1. Perform "Download necessary data" again (Click here).

   2. Check if the problem symptom recurs.

      Result
      Result Proceed to System returns to normal A Problem symptom recurs B

   
   
   • A

     END

   • B

     CONTACT G-BOOK SUPPORT CENTER