PROCEDURE
CHECK USAGE CONDITION
Check that the vehicle and cellular phone meet the following conditions:
Note
If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.
The cellular phone is "Bluetooth" compatible.
The cellular phone is registered as a hands-free device.
The "Bluetooth" setting of the cellular phone is on.
The operating system and software of the cellular phone are the latest versions.
There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.
Connect the cellular phone to the in-vehicle device and check that it is connected correctly.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| A |
|
END |
| B |
|
RESTART CELLULAR PHONE
Restart the cellular phone.
Turn the power switch off.
Turn the power switch on (ACC).
Connect the cellular phone to the in-vehicle device and check that it is connected correctly.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| A |
|
END |
| B |
|
CHECK OPERATION
Check if the in-vehicle device can be recognized by the cellular phone.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| B |
|
GO TO STEP 5 Click here |
| A |
|
REGISTER AGAIN
Clear all "Bluetooth" devices registered to the cellular phone and radio and display receiver assembly.
Register the cellular phone as a connected device again.
Connect the cellular phone to the in-vehicle device and check that it is connected correctly.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| A |
|
END |
| B |
|
CHECK USING ANOTHER VEHICLE
Check if the customer's cellular phone functions normally using another "Bluetooth" compatible vehicle.
Tech Tips
Make sure to obtain the customer's permission to perform this procedure.
After the inspection, clear the registered information and usage history acquired during the inspection.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| A |
|
PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here |
| B |
|
CHECK USING A KNOWN GOOD CELLULAR PHONE
Check if the system functions normally using a known good "Bluetooth" compatible cellular phone.
Tech Tips
Make sure to obtain the customer's permission to perform this procedure.
After the inspection, clear the registered information and usage history acquired during the inspection.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| A |
|
END (ONLY A COMPATIBLE "Bluetooth" CELLULAR PHONE CAN BE USED) |
| B |
|
PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here |