PLUG-IN CHARGE CONTROL SYSTEM Cannot Start Charging at Scheduled Charging Time

PROCEDURE


  1. CHECK DTC OUTPUT (HEALTH CHECK)


    1. Connect the GTS to the DLC3.

    2. Turn the power switch on (IG).

    3. Turn the GTS on.

    4. Enter the following menus: Health Check.

    5. Check DTCs.

      Result
      Result Proceed to
      No DTCs are output. A
      DTCs are output. B

    6. Turn the power switch off.


    B

    GO TO DTC CHART

    A

  2. CHECK FOR VEHICLE CONTROL HISTORY


    1. Connect the GTS to the DLC3.

    2. Turn the power switch on (IG).

    3. Turn the GTS on.

    4. Enter the following menus: Powertrain / Plug-in Control / Utility / Vehicle Control History.


      Powertrain > Plug-in Control > Utility
      Tester Display
      Vehicle Control History (RoB)

    5. Enter the following menus: Powertrain / Hybrid Control / Utility / Vehicle Control History.


      Powertrain > Hybrid Control > Utility
      Tester Display
      Vehicle Control History (RoB)

    6. Check for Vehicle Control History.

      Result
      Result Proceed to
      Vehicle Control History not stored A
      Vehicle Control History stored B

    7. Turn the power switch off.


    B

    GO TO VEHICLE CONTROL HISTORY PLUG-IN CHARGE CONTROL SYSTEM Click here HYBRID CONTROL SYSTEM Click here

    A

  3. SIMULATION TEST (SETTING CHARGE SCHEDULE)

    Note


    • Make sure to use a known good AC power source.

    • Use the same 110 to 240 V power that the customer used to plug-in charge the vehicle.

    Tech Tips

    When setting a charging start time, make sure to set it for least 5 minutes from the current time.

    Setting the date (year/month/day) and time:


    • Using the steering pad switches, set the following on the multi-information display.


      • Time:

        Set the time through the "Clock Setting" display.

      • Date (Year/Month/Day):

        Set the date (year/month/day) through the "Calendar" setting on the "Meter Customize" screen.

    Timer charging operates in accordance with the set date (year/month/day) and time of the multi-information display, not with the time of the navigation receiver assembly.


    • The time of the multi-information display is not automatically adjusted for changes in time zone or daylight savings time.


    1. Connect the GTS to the DLC3.

    2. Turn the power switch on (IG).

    3. Turn the GTS on.

    4. Enter the following menus: Health Check.

    5. Clear DTCs.

    6. Enter the following menus: Powertrain / Plug-in Control / Utility / Vehicle Control History.


      Powertrain > Plug-in Control > Utility
      Tester Display
      Vehicle Control History (RoB)

    7. Clear all Vehicle Control History items.

    8. Enter the following menus: Powertrain / Hybrid Control / Utility / Vehicle Control History.


      Powertrain > Hybrid Control > Utility
      Tester Display
      Vehicle Control History (RoB)

    9. Clear all Vehicle Control History items.

    10. Enter the following menus: Powertrain / Hybrid Control / Data List / Hybrid Battery SOC.


      Powertrain > Hybrid Control > Data List
      Tester Display
      Hybrid Battery SOC

    11. According to the display on the GTS, read the Data List and confirm that the SOC of the HV battery is less than 70%.

      Tech Tips

      If the SOC of the HV battery is 70% or more, drive the vehicle in EV mode to discharge the HV battery until the SOC becomes less than 70%.


      Powertrain > Hybrid Control > Data List
      Tester Display Measurement Item Range Normal Condition
      Hybrid Battery SOC Hybrid battery SOC 0.00 to 100.00% 0.00 to 100.00%: Always

    12. Check that the date and time displayed on the multi-information display are correct and adjust them if necessary.

      Tech Tips

      As timer charging is performed based on the time, year, month and day of the multi-information display, make sure that they are set correctly.

    13. Using the multi-information display, set a charging timer charging start time.

    14. Turn the power switch off.

    15. Connect the electric vehicle charger cable assembly and perform charging according to the set charging start time.

    16. Turn the power switch on (IG).

    17. Enter the following menus: Health Check.

    18. Check DTCs.

    19. Enter the following menus: Powertrain / Plug-in Control / Utility / Vehicle Control History.


      Powertrain > Plug-in Control > Utility
      Tester Display
      Vehicle Control History (RoB)

    20. Enter the following menus: Powertrain / Hybrid Control / Utility / Vehicle Control History.


      Powertrain > Hybrid Control > Utility
      Tester Display
      Vehicle Control History (RoB)

    21. Check for Vehicle Control History.

    22. Turn the power switch off.

    23. Disconnect the electric vehicle charger cable assembly.

      Result
      Result Proceed to
      DTCs output A
      No DTCs output, Vehicle Control Historys stored B
      DTCs and Vehicle Control History not stored and timer charging did not start at scheduled charging start time C
      DTCs and Vehicle Control History not stored and timer charging started at scheduled charging start time D

    A

    GO TO DTC CHART

    B

    GO TO VEHICLE CONTROL HISTORY PLUG-IN CHARGE CONTROL SYSTEM Click here HYBRID CONTROL SYSTEM Click here

    D

    CAUSE ANALYSIS (ENVIRONMENT/USER RELATED CAUSE) Perform cause analysis in the order of "Environment" and "User" categories as specified in the following tables. Interview customer and provide instruction on usage. Click here Explain to the customer that the plug-in charging was suspended due to power outage, circuit breaker operation, etc. Interview customer and provide instruction on usage. Click here Explain to the customer that plug-in charging may not start due to a power management function or charging control function of the charging station. Also, charging may not be performed if the charging station is incompatible. (Check the charging station specifications provided by the manufacturer.) Explain to the customer that depending on the specifications of the charging station, plug-in charging may be suspended when HV battery cooling system is being operated. Explain to the customer that timer charging operates in accordance with the set date (year/month/day) and time of the multi-information display not with the time of the navigation receiver assembly. Explain to the customer that as the time on the multi-information display is not automatically adjusted for changes in time zone or daylight savings time, it is necessary to adjust the time manually. Interview customer and provide instruction on usage. Click here Confirm how to properly use the timer charging with user's manual or instructions etc. Interview customer and provide instruction on usage. Click here Explain to the customer that the timer charging may be unavailable depending on the specifications of the charging station. Interview customer and provide instruction on usage. Click here Explain to the customer that the charging connector should be fully inserted into the charger inlet. Explain to the customer that if the charging connector is connected when the timer charging is set, the charging indicator will blink. Explain to the customer that charging will not be performed if the HV battery is fully charged. Explain to the customer that even if the vehicle is driven after the HV battery is fully charged, charging may not be performed if the SOC of the HV battery has not decreased sufficiently. Explain to the customer that if the charging connector is connected to the vehicle when the HV battery is fully charged, the charging indicator (EV charger lid indicator assembly) will illuminate (Charge Now) or blink (timer charging) for several seconds and then turn off and plug-in charging will not start. Explain to the customer that if the charging connector is connected to the vehicle when the HV battery is fully charged, all 3 of the SOC indicators (indicator light assembly) will blink for a few seconds to inform the user that the HV battery is fully charged. Interview customer and provide instruction on usage. Click here Explain to the customer that when Charge Mode is set to "Start", charging will begin at the set time and if it is set to "Departure", charging will complete by the set time. Take appropriate action in accordance with the result of the cause analysis.

    C

  4. CHECK PLUG-IN CHARGE STATE (USING A KNOWN GOOD ELECTRIC VEHICLE CHARGER CABLE ASSEMBLY)

    Result
    Result Proceed to
    DTCs output A
    Vehicle Control History stored B

    DTCs and Vehicle Control History not stored

    (Electric vehicle charger cable assembly provided with the vehicle (w/ CCID) was used when malfunction occurred)

    		 C

    DTCs and Vehicle Control History not stored

    (Electric vehicle charger cable assembly provided with the vehicle (w/o CCID) was used when malfunction occurred)

    		 D

    DTCs and Vehicle Control History not stored and plug-in charging did not start

    (Charging station or electric vehicle charger cable assembly other than one provided with the vehicle was used when malfunction occurred)

    		 E

    DTCs and Vehicle Control History not stored but plug-in charging started

    (Charging station or electric vehicle charger cable assembly other than one provided with the vehicle was used when malfunction occurred)

    		 F

    Note


    • Make sure to use a known good AC power source.

    • Make sure to use a known good electric vehicle charger cable assembly.

    • Use the same 110 to 240 V power that the customer used to plug-in charge the vehicle.


    1. Connect the GTS to the DLC3.

    2. Turn the power switch on (IG).

    3. Turn the GTS on.

    4. Enter the following menus: Health Check.

    5. Clear DTCs.

    6. Enter the following menus: Powertrain / Plug-in Control / Utility / Vehicle Control History.


      Powertrain > Plug-in Control > Utility
      Tester Display
      Vehicle Control History (RoB)

    7. Clear all Vehicle Control History items.

    8. Enter the following menus: Powertrain / Hybrid Control / Utility / Vehicle Control History.


      Powertrain > Hybrid Control > Utility
      Tester Display
      Vehicle Control History (RoB)

    9. Clear all Vehicle Control History items.

    10. Enter the following menus: Powertrain / Hybrid Control / Data List / Hybrid Battery SOC.


      Powertrain > Hybrid Control > Data List
      Tester Display
      Hybrid Battery SOC

    11. According to the display on the GTS, read the Data List and confirm that the SOC of the HV battery is less than 70%.

      Tech Tips

      If the SOC of the HV battery is 70% or more, drive the vehicle in EV mode to discharge the HV battery until the SOC becomes less than 70%.


      Powertrain > Hybrid Control > Data List
      Tester Display Measurement Item Range Normal Condition
      Hybrid Battery SOC Hybrid Battery SOC 0.00 to 100.00% 0.00 to 100.00%: Always

    12. Turn the Charge Now on.

      Tech Tips


      • If no charge schedule has been registered, the above step is not necessary.

      • Setting Charge Now to ON:

        - Push the timer charging switch (fuel control switch).

        - Using the steering pad switches, select "Charge Now" on the Timer Charging Charge Schedule screen of the multi-information display.

    13. Plug-in charge the vehicle using a known good electric vehicle charger cable assembly.

    14. Enter the following menus: Health Check.

    15. Check DTCs.

    16. Enter the following menus: Powertrain / Plug-in Control / Utility / Vehicle Control History.


      Powertrain > Plug-in Control > Utility
      Tester Display
      Vehicle Control History (RoB)

    17. Enter the following menus: Powertrain / Hybrid Control / Utility / Vehicle Control History.


      Powertrain > Hybrid Control > Utility
      Tester Display
      Vehicle Control History (RoB)

    18. Check for Vehicle Control History.

    19. Turn the power switch off.

    20. Disconnect the electric vehicle charger cable assembly.

      Result
      Result Proceed to
      DTCs output A
      Vehicle Control History stored B

      DTCs and Vehicle Control History not stored

      (Electric vehicle charger cable assembly provided with the vehicle (w/ CCID) was used when malfunction occurred)

      		 C

      DTCs and Vehicle Control History not stored

      (Electric vehicle charger cable assembly provided with the vehicle (w/o CCID) was used when malfunction occurred)

      		 D

      DTCs and Vehicle Control History not stored and plug-in charging did not start

      (Charging station or electric vehicle charger cable assembly other than one provided with the vehicle was used when malfunction occurred)

      		 E

      DTCs and Vehicle Control History not stored and plug-in charging started

      (Charging station or electric vehicle charger cable assembly other than one provided with the vehicle was used when malfunction occurred)

      		 F

    A

    GO TO DTC CHART

    B

    GO TO VEHICLE CONTROL HISTORY PLUG-IN CHARGE CONTROL SYSTEM Click here HYBRID CONTROL SYSTEM Click here

    D

    GO TO ELECTRIC VEHICLE CHARGER CABLE ASSEMBLY INSPECTION Click here

    E

    Analyze the cause according to the following table. Inspect auxiliary battery Click here Control pilot signal circuit Click here Take appropriate action in accordance with the result of the cause analysis.

    F

    CAUSE ANALYSIS (ENVIRONMENT/USER RELATED CAUSE) Perform cause analysis in the order of "Environment" and "User" categories as specified in the following tables. Interview customer and provide instruction on usage. Click here Explain to the customer that the plug-in charging was suspended due to power outage, circuit breaker operation, etc. Interview customer and check the charging station. Click here Explain to the customer that plug-in charging may not start due to a power management function or charging control function of the charging station. Also, charging may not be performed if the charging station is incompatible. (Check the charging station specifications provided by the manufacturer.) Explain to the customer that depending on the specifications of the charging station, plug-in charging may be suspended when HV battery cooling system is being operated. Interview customer and provide instruction on usage. Click here Explain to the customer that if the charging connector is connected when the timer charging is set, the charging indicator (EV charger lid indicator assembly) will blink for a few seconds and then turn off. Explain to the customer that plug-in charging will not start immediately after connecting the charging cable if the timer charging is set. (Explain to the customer that plug-in charging can be started immediately if all of the charge schedules are canceled or if Charge Now is turned on.) Explain to the customer that if they want to perform charging immediately, if a scheduled charging time is set, they must select "Charge Now" on the Timer Charging Charge Schedule screen of the multi-information display. Interview customer and provide instruction on usage. Click here Explain to the customer that the charging connector should be fully inserted into the charger inlet. Explain to the customer that if the charging connector is connected to the vehicle when the HV battery is fully charged, the charging indicator (EV charger lid indicator assembly) will illuminate (Charge Now) or blink (timer charging) for several seconds and then turn off and plug-in charging will not start. Explain to the customer that if the charging connector is connected to the vehicle when the HV battery is fully charged, all 3 of the SOC indicators (indicator light assembly) will blink for a few seconds to inform the user that the HV battery is fully charged. Take appropriate action in accordance with the result of the cause analysis.

    C

  5. CHECK PLUG-IN CHARGE STATE (USING THE ELECTRIC VEHICLE CHARGER CABLE ASSEMBLY PROVIDED WITH THE VEHICLE (W/ CCID))

    Result
    Result Proceed to
    Vehicle Control History stored A
    Vehicle Control History not stored and plug-in charging did not start B
    Vehicle Control History not stored but plug-in charging started C

    Note


    • Make sure to use a known good AC power source.

    • Plug-in charge the vehicle using the electric vehicle charger cable assembly provided with the vehicle.

    • Use the same 110 to 240 V power that the customer used to plug-in charge the vehicle.


    1. Perform plug-in charging using the electric vehicle charger cable assembly that was provided with the vehicle (w/ CCID) until the HV battery is fully charged.

    2. Connect the GTS to the DLC3.

    3. Turn the power switch on (IG).

    4. Turn the GTS on.

    5. Enter the following menus: Powertrain / Plug-in Control / Utility / Vehicle Control History.


      Powertrain > Plug-in Control > Utility
      Tester Display
      Vehicle Control History (RoB)

    6. Enter the following menus: Powertrain / Hybrid Control / Utility / Vehicle Control History.


      Powertrain > Hybrid Control > Utility
      Tester Display
      Vehicle Control History (RoB)

    7. Check for Vehicle Control History.

    8. Disconnect the electric vehicle charger cable assembly.

    9. Turn the power switch off.

      Result
      Result Proceed to
      Vehicle Control History stored A
      Vehicle Control History not stored and plug-in charging did not start B
      Vehicle Control History not stored but plug-in charging started C

    A

    GO TO VEHICLE CONTROL HISTORY PLUG-IN CHARGE CONTROL SYSTEM Click here HYBRID CONTROL SYSTEM Click here

    B

    Analyze the cause according to the following table. Inspect auxiliary battery Click here Control pilot signal circuit Click here Inspect electric vehicle charger cable assembly Click here
    Click here Take appropriate action in accordance with the result of the cause analysis.

    C

    CAUSE ANALYSIS (ENVIRONMENT/USER RELATED CAUSE) Perform cause analysis in the order of "Environment" and "User" categories as specified in the following tables. Interview customer and provide instruction on usage. Click here Explain to the customer that the plug-in charging was suspended due to power outage, circuit breaker operation, etc. Interview customer and check the charging station. Click here Explain to the customer that plug-in charging may not start due to a power management function or charging control function of the charging station. Also, charging may not be performed if the charging station is incompatible. (Check the charging station specifications provided by the manufacturer.) Explain to the customer that depending on the specifications of the charging station, plug-in charging may be suspended when HV battery cooling system is being operated. Interview customer and provide instruction on usage. Click here Explain to the customer that if the charging connector is connected when the timer charging is set, the charging indicator (EV charger lid indicator assembly) will blink for a few seconds and then turn off. Explain to the customer that plug-in charging will not start immediately after connecting the charging cable if the timer charging is set. (Explain to the customer that plug-in charging can be started immediately if all of the charge schedules are canceled or if Charge Now is turned on.) Explain to the customer that if they want to perform charging immediately, if a scheduled charging time is set, they must select "Charge Now" on the Timer Charging Charge Schedule screen of the multi-information display. Interview customer and provide instruction on usage. Click here Explain to the customer that the charging connector should be fully inserted into the charger inlet. Explain to the customer that if the charging connector is connected to the vehicle when the HV battery is fully charged, the charging indicator (EV charger lid indicator assembly) will illuminate (Charge Now) or blink (timer charging) for several seconds and then turn off and plug-in charging will not start. Explain to the customer that if the charging connector is connected to the vehicle when the HV battery is fully charged, all 3 of the SOC indicators (indicator light assembly) will blink for a few seconds to inform the user that the HV battery is fully charged. Take appropriate action in accordance with the result of the cause analysis.