PLUG-IN CHARGE CONTROL SYSTEM Plug-in Charging Time is Too Long

PROCEDURE

1. CHECK DTC OUTPUT (HEALTH CHECK)

   
   

   1. Connect the GTS to the DLC3.

   2. Turn the power switch on (IG).

   3. Turn the GTS on.

   4. Enter the following menus: Health Check.

   5. Check DTCs.

      Result
      Result Proceed to No DTCs are output. A DTCs are output. B

   6. Turn the power switch off.

   
   

   B

   GO TO DTC CHART

   A

2. CHECK FOR VEHICLE CONTROL HISTORY

   
   

   1. Connect the GTS to the DLC3.

   2. Turn the power switch on (IG).

   3. Turn the GTS on.

   4. Enter the following menus: Powertrain / Plug-in Control / Utility / Vehicle Control History.

      
      Powertrain > Plug-in Control > Utility

      Tester Display
      Vehicle Control History (RoB)

   5. Enter the following menus: Powertrain / Hybrid Control / Utility / Vehicle Control History.

      
      Powertrain > Hybrid Control > Utility

      Tester Display
      Vehicle Control History (RoB)

   6. Check for Vehicle Control History.

      Result
      Result Proceed to Vehicle Control History not stored A Vehicle Control History stored B

   7. Turn the power switch off.

   
   

   B

   GO TO VEHICLE CONTROL HISTORY PLUG-IN CHARGE CONTROL SYSTEM Click here HYBRID CONTROL SYSTEM Click here

   A

3. CHECK PLUG-IN CHARGE STATE (USING A KNOWN GOOD AC POWER SOURCE)

   Note

   
   

   • Make sure to use a known good AC power source.

   • Use the same 110 to 240 V power that the customer used to plug-in charge the vehicle.

   
   

   1. Connect the GTS to the DLC3.

   2. Turn the power switch on (IG).

   3. Turn the GTS on.

   4. Enter the following menus: Health Check.

   5. Clear DTCs.

   6. Enter the following menus: Powertrain / Plug-in Control / Utility / Vehicle Control History.

      
      Powertrain > Plug-in Control > Utility

      Tester Display
      Vehicle Control History (RoB)

   7. Clear all Vehicle Control History items.

   8. Enter the following menus: Powertrain / Hybrid Control / Utility / Vehicle Control History.

      
      Powertrain > Hybrid Control > Utility

      Tester Display
      Vehicle Control History (RoB)

   9. Clear all Vehicle Control History items.

   10. Enter the following menus: Powertrain / Hybrid Control / Data List / Hybrid Battery SOC.

       
       Powertrain > Hybrid Control > Data List

       Tester Display
       Hybrid Battery SOC

   11. According to the display on the GTS, read the Data List and confirm that the SOC of the HV battery is less than 70%.

       Tech Tips

       If the SOC of the HV battery is 70% or more, drive the vehicle in EV mode to discharge the HV battery until the SOC becomes less than 70%.

   12. Turn the power switch off.

   13. Turn the Charge Now on.

       Tech Tips

       
       

       • If no charge schedule has been registered, the above step is not necessary.

       • Setting Charge Now to ON:

         - Push the timer charging switch (fuel control switch).

         - Using the steering pad switches, select "Charge Now" on the Timer Charging Charge Schedule screen of the multi-information display.

   14. Perform plug-in charging using the electric vehicle charger cable assembly until the HV battery is fully charged.

   15. Turn the power switch on (IG).

   16. Enter the following menus: Health Check.

   17. Check DTCs.

   18. Enter the following menus: Powertrain / Plug-in Control / Utility / Vehicle Control History.

       
       Powertrain > Plug-in Control > Utility

       Tester Display
       Vehicle Control History (RoB)

   19. Enter the following menus: Powertrain / Hybrid Control / Utility / Vehicle Control History.

       
       Powertrain > Hybrid Control > Utility

       Tester Display
       Vehicle Control History (RoB)

   20. Check for Vehicle Control History.

   21. Turn the power switch off.

   22. Disconnect the electric vehicle charger cable assembly.

       Result
       Result Proceed to DTCs output A Vehicle Control History stored B DTCs and Vehicle Control Historys not stored and plug-in charging time is too long. C DTCs and Vehicle Control History not stored and plug-in charging time is not longer than normal D

   
   

   A

   GO TO DTC CHART

   B

   GO TO VEHICLE CONTROL HISTORY PLUG-IN CHARGE CONTROL SYSTEM Click here HYBRID CONTROL SYSTEM Click here

   C

   Analyze the cause according to the following table. Inspect auxiliary battery Click here Full charge was prioritized (if a departure time is set using timer charging) Take appropriate action in accordance with the result of the cause analysis.

   D

   CAUSE ANALYSIS (ENVIRONMENT/USER RELATED CAUSE) Perform cause analysis in the order of "Environment" and "User" categories as specified in the following tables. Interview customer and check the charging station. Click here Explain to the customer that plug-in charging may take longer than normal if the supplied AC voltage is low. Interview customer and check the charging station. Click here Plug-in charging may take longer than normal if the charging station has an electrical power management function. Refer to the user's manual for the charging station. Explain to the customer that if the temperature of the HV battery is changing, plug-in charging will take longer than normal. When the outside temperature is low, plug-in charging may take longer than normal due to the HV battery heater operation in order to ensure the EV driving distance. Explain to the customer that if an abnormally high temperature is detected on the power supply plug, the charging current may be reduced and the charging time will increase. Check if the electrical outlet is damaged or loose. Take appropriate action in accordance with the result of the cause analysis.