AUDIO AND VISUAL SYSTEM(for Radio and Display Type) Cannot Connect to Center

CAUTION / NOTICE / HINT

PROCEDURE

1. CHECK SETTINGS

   
   

   1. Check the "iPhone", "iPod touch" or "MirrorLink" compatible smartphone settings.

      Result
      Result Proceed to Data communication is enabled, a SIM card is inserted and reception is good. A Data communication is disabled. B A SIM card is not inserted (for "iPhone", "MirrorLink" compatible smartphone). C Reception is poor or the smartphone is outside the service area. D

   
   

   B

   ENABLE DATA COMMUNICATION

   C

   INSERT SIM CARD

   D

   USE IN LOCATION WITH GOOD RECEPTION

   A

2. CHECK APPLICATION

   
   

   1. Check if a Connected Services compatible application is installed on the connected "iPhone", "iPod touch" or "MirrorLink" compatible smartphone.

      Tech Tips

      
      

      • Some applications require payment.

      • The names of applications are subject to change.

      Result
      Result Proceed to A Connected Services compatible application is installed. A A Connected Services compatible application is not installed. B

   
   

   B

   INSTALL CONNECTED SERVICES COMPATIBLE APPLICATION

   A

3. CHECK APPLICATION RUNNING STATUS

   
   

   1. Connect the "iPhone" or "iPod touch" to the head unit using a dedicated cable, and touch "Connected services" on the information screen of the radio and display receiver assembly with a Connected Services compatible application running.

      Tech Tips

      The Connected Services function may not start if the application is not running.

      Result
      Result Proceed to The "iPhone", "iPod touch" or "MirrorLink" compatible smartphone can be operated. A The "iPhone", "iPod touch" or "MirrorLink" compatible smartphone cannot be operated. B

   
   

   A

   END

   B

4. CHECK NO. 1 STEREO JACK ADAPTER ASSEMBLY

   
   

   1. Replace the No. 1 stereo jack adapter assembly.

      Click here

      OK
      The "iPhone", "iPod touch" or "MirrorLink" compatible smartphone can be operated.

      Result
      Result Proceed to OK A NG (for "MirrorLink" compatible smartphone) B NG (for "iPhone", "iPod touch") C

   
   

   A

   END

   C

   GO TO STEP 6 Click here

   B

5. CHECK "Bluetooth" CONNECTION

   
   

   1. Check that the head unit and "MirrorLink" compatible smartphone can be connected using "Bluetooth".

      Result
      Result Proceed to Can be connected using "Bluetooth". A Cannot be connected using "Bluetooth". B

   
   

   B

   GO TO ""Bluetooth" COMPATIBLE CELLULAR PHONE CANNOT BE CONNECTED" IN PROBLEM SYMPTOMS TABLE

   A

6. CHECK PRODUCT INFORMATION (OPERATION CHECK)

   
   

   1. Contact the on-site operator and register the user.

      Click here

      OK
      The "iPhone", "iPod touch" or "MirrorLink" compatible smartphone can be operated.

      Result
      Proceed to OK NG

   
   

   OK

   END

   NG

   REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY Click here