AUDIO AND VISUAL SYSTEM(for Radio and Display Type) HOW TO PROCEED WITH TROUBLESHOOTING

DTC Code DTC Name
HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

Tech Tips


  • Use the following procedure to troubleshoot the audio and visual system.

  • *: Use the GTS.

PROCEDURE


  1. VEHICLE BROUGHT TO WORKSHOP

    Result
    Proceed to
    NEXT

    NEXT

  2. CUSTOMER PROBLEM ANALYSIS


    • When troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.

    • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.

    • The following 5 items are important points for problem analysis:

      What Vehicle model, system name
      When Date, time, occurrence frequency
      Where Road conditions
      Under what conditions? Driving conditions, weather conditions
      How did it happen? Problem symptoms
    Result
    Proceed to
    NEXT

    NEXT

  3. INSPECT BATTERY VOLTAGE


    1. Measure the battery voltage.

      Standard voltage
      11 to 14 V

      Tech Tips

      If the voltage is below 11 V, recharge or replace the battery before proceeding.

      Result
      Proceed to
      NEXT

    NEXT

  4. CHECK CABIN


    1. Check that condensation is not likely to occur in the cabin and that the temperature is not high or extremely low in the cabin.

      OK
      Condensation is not likely being produced and the temperature is not high or extremely low.

      Tech Tips


      • A humid cabin and a rapid change in temperature may lead to condensation. Condensation in the cabin may cause a short circuit.

      • The audio and visual system may not operate normally when the temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher.

      Result
      Proceed to
      OK
      NG

    NG

    SET CABIN TO APPROPRIATE TEMPERATURE

    OK

  5. CHECK CAN COMMUNICATION SYSTEM*


    1. Check if CAN communication system DTCs are output.

      for LHD with Central Gateway ECU:

      Click here

      for LHD without Central Gateway ECU:

      Click here

      for RHD with Central Gateway ECU:

      Click here

      for RHD without Central Gateway ECU:

      Click here

      Result
      Result Proceed to
      CAN DTCs are not output. A
      CAN DTCs are output. B

    B

    GO TO CAN COMMUNICATION SYSTEM for LHD with Central Gateway ECU: GO TO CAN COMMUNICATION SYSTEM Click here
    GO TO CAN COMMUNICATION SYSTEM for LHD without Central Gateway ECU: GO TO CAN COMMUNICATION SYSTEM Click here
    GO TO CAN COMMUNICATION SYSTEM for RHD with Central Gateway ECU: GO TO CAN COMMUNICATION SYSTEM Click here
    GO TO CAN COMMUNICATION SYSTEM for RHD without Central Gateway ECU: GO TO CAN COMMUNICATION SYSTEM Click here

    A

  6. CHECK FOR DTC*


    1. Check for DTCs and note any codes that are output.

      Click here


      Body Electrical > Navigation System > Trouble Codes

    2. Clear the DTCs.

      Click here


      Body Electrical > Navigation System > Clear DTCs

    3. Recheck for DTCs by simulating the operation indicated by the DTCs.

      Click here


      Body Electrical > Navigation System > Trouble Codes
      Result
      Result Proceed to
      DTCs are output. A
      DTCs are not output. B

    B

    PROBLEM SYMPTOMS TABLE Click here

    A

  7. DIAGNOSTIC TROUBLE CODE CHART


    • *1: w/ Rear View Monitor System (for Radio and Display Type)

    • *2: w/ Telematics Transceiver


    1. Find the output code in Diagnostic Trouble Code Chart.

      Click here

      Note


      • The audio and visual system outputs DTCs for the following system.

      • When DTCs other than those in Diagnostic Trouble Code Chart for the navigation system are output, refer to Diagnostic Trouble Code Chart for the relevant system.

      • Refer to Rear View Monitor System (for Radio and Display Type)*1.

        Click here

      • Refer to Telematics System*2

        Click here

      Result
      Result Proceed to
      DTCs for the audio and visual system are output. A
      DTCs for the rear view monitor system (for Radio and Display Type) are output.*1 B
      DTCs for the telematics system are output.*2 C

    A

    GO TO STEP 10 Click here

    B

    GO TO REAR VIEW MONITOR SYSTEM (for Radio and Display Type) Click here

    C

    GO TO TELEMATICS SYSTEM Click here

  8. PROBLEM SYMPTOMS TABLE


    1. Refer to Problem Symptoms Table.

      Click here

      Result
      Result Proceed to
      Fault is not listed in Problem Symptoms Table. A
      Fault is listed in Problem Symptoms Table. B

      Tech Tips

      If the symptoms do not recur and no DTCs are output, attempt to reproduce the symptoms.


    B

    GO TO STEP 10 Click here

    A

  9. PERFORM TROUBLESHOOTING BASED ON PROBLEM SYMPTOM*


    1. Terminals of ECU.

      Click here

    2. Data List / Active Test

      Click here

      Result
      Proceed to
      NEXT

    NEXT

  10. ADJUST, REPAIR OR REPLACE

    Result
    Proceed to
    NEXT

    NEXT

  11. RECHECK FOR DTC*


    1. After clearing DTCs, recheck for DTCs.

      Click here


      Body Electrical > Navigation System > Trouble Codes
      Result
      Proceed to
      NEXT

    NEXT

  12. PERFORM CONFIRMATION TEST

    Result
    Proceed to
    NEXT

    NEXT

    END