| DTC Code | DTC Name |
|---|---|
| P20EE | SCR NOx Catalyst Efficiency Below Threshold Bank 1 |
DESCRIPTION
The urea Selective Catalytic Reduction (SCR) system injects urea (NH3) into the catalyst to purify NOx.
After the engine is started, the SCR catalyst is heated up for a short period of time before the urea SCR system is activated.
After the SCR catalyst reaches a temperature appropriate for purifying NOx, the urea pump raises the pressure of the urea solution to approximately 500 kPa, delivering pressurized urea solution from the urea tank assembly to the urea injector set.
The urea injector opens the needle valve according to operation signals sent by the urea pump control ECU. When a catalyst temperature is reached at which NOx expelled from the engine will react with ammonia, engine exhaust gas (NOx) and an optimal quantity of urea solution based on the catalyst temperature are injected from the urea injector set to the mixer. In the mixer, atomized and dispersed urea solution is converted to ammonia through hydrolysis, which reacts with the NOx, rendering it harmless.
| *1 | Urea Injector Set | *2 | Mixer |
| *3 | SCR Catalyst | *4 | No. 4 Exhaust Gas Temperature Sensor |
| *5 | Nitorogen Oxygen Sensor | *6 | Nitorogen Oxygen Sensor Control Unit |
| *7 | Urea Solution | *8 | Urea pump
|
| *9 | Urea Pump Control ECU | *10 | ECM |
| *11 | CAN Communication Line | *12 | Urea Tube with Heater Assembly |
| *13 | to ECM | *14 | Exhaust Gas |
| DTC No. | Detection Item | DTC Detection Condition | Trouble Area | MIL | Memory |
|---|---|---|---|---|---|
| P20EE | SCR NOx Catalyst Efficiency Below Threshold Bank 1 | After comparing the NOx estimated value with the nitorogen oxygen sensor value while the urea SCR system is operating, the NOx purification rate is equal to or less than a fixed value (2 trip detection logic). |
|
Comes on | DTC stored |
When P20EE is output, it may be the result of the following malfunction modes.
The urea injector set cannot perform injection as commanded.
The concentration of urea solution is thick, or the urea solution has deteriorated.
The output of the NOx sensor is offset on the high side.
The SCR catalyst has deteriorated.
CONFIRMATION DRIVING PATTERN
| DTC No. | DTC Detection Drive Pattern |
|---|---|
| P20EE | PM forced regeneration |
CAUTION / NOTICE / HINT
Note
Handling urea solution
Wear protective equipment as necessary (protective glasses and gloves).
Do not dilute urea solution.
If urea solution contacts your eyes or skin, immediately wash the contacted area with a large amount of water and consult a doctor as necessary.
If urea solution dries, it deposits a white powder. Also, if urea solution contacts metals such as copper and aluminum for a long period of time, it may promote corrosion. Therefore, if urea solution is spilled, dampen a cloth or other item and wipe it up or rinse the area with cool or warm water.
Handling the urea injector set
The urea injector set is a precision instrument. Take necessary precautions for installation and shipping. Do not use the part if it has been struck or dropped.
If the urea solution remaining inside the urea injector set dries out, it may become unable to inject urea solution. Therefore, conduct urea tube with heater assembly installation and removal quickly.
If the urea solution dries out and deposition occurs, urea may cling to the O-ring of the pipe and cause seal problems. Therefore, clean the urea tube with heater assembly and intake port of the urea injector set with water before attaching them.
Perform this procedure in an environment where urea solution will not freeze.
Tech Tips
Read freeze frame data using the GTS. Freeze frame data records the engine condition when malfunctions are detected. When troubleshooting, freeze frame data can help determine if the vehicle was moving or stationary, if the engine was warmed up or not, and other data from the time the malfunction occurred.
PROCEDURE
CUSTOMER PROBLEM ANALYSIS
Ask the customer whether the vehicle has previously been refilled with something other than AdBlue (conforming to ISO 22241-1) due to a lack of urea solution.
Tech Tips
If the urea solution has been diluted due to the addition of something such as water, purification performance will decrease.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| B |
|
CHECK DTC OUTPUT Click here |
| A |
|
REPLACE UREA SOLUTION
Connect the GTS to the DLC3.
Turn the ignition switch to ON and turn the GTS on.
Enter the following menus: Powertrain / Engine / Active Test / Reductant Pump Check (Backward).
Perform the Active Test.
| Tester Display |
|---|
| Reductant Pump Check (Backward) |
Enter the following menus: Powertrain / Engine / Active Test / Reductant Purge.
Perform the Active Test.
Tech Tips
Perform the Reductant Purge to draw the urea solution back into the urea tank sub-assembly from the urea injector set.
| Tester Display |
|---|
| Reductant Purge |
After performing the Active Test, remove the urea tube with heater assembly from the urea injector set.
Tech Tips
If the urea solution remaining inside the urea injector set dries out, it may become unable to inject urea solution.
Therefore, seal the urea injector set with an item such as a cover or rubber cap so that the inside does not dry out.
Prepare a bucket or other receptacle for collecting urea solution from the urea tube with heater assembly.
Enter the following menus: Powertrain / Engine / Active Test / Reductant Discharge.
Perform the Active Test to drain all the urea solution.
| Tester Display |
|---|
| Reductant Discharge |
After fully draining the urea solution, refill with AdBlue (conforming to ISO 22241-1).
| Result | ||
|---|---|---|
|
| NEXT |
|
GO TO STEP 9 Click here |
CHECK DTC OUTPUT
Connect the GTS to the DLC3.
Turn the ignition switch to ON and turn the GTS on.
Enter the following menus: Powertrain / Engine / Trouble Codes.
Read the DTCs.
| Result | ||||||
|---|---|---|---|---|---|---|
|
Tech Tips
*: If codes other than DTC P20EE are output, perform troubleshooting for those DTCs first.
| B |
|
GO TO DTC CHART Click here |
| A |
|
READ VALUE USING GTS (ENGINE SPEED AND MAF)
Connect the GTS to the DLC3.
Turn the ignition switch to ON and turn the GTS on.
Enter the following menus: Powertrain / Engine / Data List / Engine Speed and MAF.
| Tester Display |
|---|
| Engine Speed |
| MAF |
Start the engine and read the value when 30 seconds has elapsed.
| Standard | ||||||
|---|---|---|---|---|---|---|
|
| Result | |||
|---|---|---|---|
|
| NG |
|
REPLACE MASS AIR FLOW METER SUB-ASSEMBLY Click here |
| OK |
|
CHECK UREA INJECTION PIPES (CHECK DEPOSIT)
Tech Tips
If there are deposits around the urea injector, injection may be inhibited, reducing purification performance.
Connect the GTS to the DLC3.
Turn the ignition switch to ON and turn the GTS on.
Enter the following menus: Powertrain / Engine / Active Test / Reductant Pump Check (Backward).
Perform the Active Test.
| Tester Display |
|---|
| Reductant Pump Check (Backward) |
Enter the following menus: Powertrain / Engine / Active Test / Reductant Purge.
Perform the Active Test.
Tech Tips
Perform the Reductant Purge to draw the urea solution back into the urea tank sub-assembly from the urea injector set.
| Tester Display |
|---|
| Reductant Purge |
After performing the Active Test, remove the urea injector set from the front exhaust pipe assembly.
Tech Tips
Do not disconnect the urea injector from the urea tube with heater assembly.
| *1 | Exhaust Pipe Connection Area to Check |
| *2 | Front Exhaust Pipe Assembly |
Check that there is no white matter deposited by urea solution on the connection area of the front exhaust pipe.
Tech Tips
After checking for deposits, use a cover, etc., to prevent foreign matter from entering the front exhaust pipe.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| B |
|
REMOVE DEPOSIT Click here |
| A |
|
PERFORM ACTIVE TEST USING GTS (UREA INJECTOR SET OPERATION CHECK)
Tech Tips
If there is a malfunction in the urea injector set, NOx purification performance will be reduced.
Use a cover, etc., to prevent foreign matter from entering the front exhaust pipe where the urea injector set was removed.
Enter the following menus: Powertrain / Engine / Active Test / Reductant Injection Valve.
Perform the Active Test and check that operation sounds can be heard from the urea injector set.
| Tester Display |
|---|
| Reductant Injection Valve |
| OK |
|---|
| Sound of urea injector set operation can be heard (a ticking sound). |
Tech Tips
Even after checking is complete, do not install the urea injector removed from the front exhaust pipe yet.
| Result | |||
|---|---|---|---|
|
| NG |
|
REPLACE UREA INJECTOR SET Click here |
| OK |
|
UREA INJECTOR INJECTION STATE CHECK
Enter the following menus: Powertrain / Engine / Utility / Reductant Injection Valve Check.
Execute the Reductant Injection Valve Check and check the injection condition of the urea injector set.
| Tester Display |
|---|
| Reductant Injection Valve Check |
Tech Tips
This test performs operations from urea solution refueling up to injection.
The pressure inside the pipe may increase during urea solution refueling, intermittently opening the urea injector set and causing urea solution to leak out.
If the urea injector set becomes stuck open during urea solution refueling, once this test starts, intermittent injections will not occur and urea solution will leak out.
Urea solution is intermittently injected by the urea injector set.
| *1 | Urea Injector Set | *2 | Spray Hole |
| *a | Urea injector set normal | *b | Urea injector set abnormal |
| Result | ||||||
|---|---|---|---|---|---|---|
|
Tech Tips
Even after checking is complete, do not install the urea injector removed from the front exhaust pipe yet.
Wash off any matter deposited by the urea solution.
Note
Do not damage the urea injector set when washing it.
Make sure to leave the connector connected when washing to prevent water from entering via the connector.
Sufficiently wipe the area so that no urea solution remains on the flange sealing surface.
After completing work, check that 3 streams of liquid are sprayed from the urea injector set.
| B |
|
GO TO STEP 13 Click here |
| A |
|
PERFORM SYSTEM CHECK (NOX SENSOR CHECK)
Tech Tips
When nitrogen oxides sensor output deviates toward the high side, the NOx purification rate decreases.
Check that the ignition switch is off.
Use an air blow gun to blow air from the mounting hole of the urea injector set toward the nitrogen oxides sensor, expelling remaining NOx in the exhaust pipe.
Install the urea injector set.
Turn the ignition switch to ON and turn the GTS on.
Enter the following menus: Powertrain / Engine / Utility / NOx Sensor Check.
Perform the NOx Sensor Check.
| Tester Display |
|---|
| NOx Sensor Check |
Check the output value.
| Standard |
|---|
| Below approximately 20 ppm |
Tech Tips
Blowing air expels the NOx in the front exhaust pipe.
Therefore, if a large volume of NOx is detected, the nitrogen oxides sensor may be malfunctioning.
| Result | |||
|---|---|---|---|
|
| NG |
|
REPLACE NITROGEN OXIDES SENSOR ASSEMBLY Click here |
| OK |
|
PERFORM ACTIVE TEST USING GTS (ACTIVATE THE DPF REJUVENATE (PM))
Connect the GTS to the DLC3.
Clear the DTCs.
Turn the ignition switch off and wait for at least 30 seconds.
Turn the ignition switch to ON and turn the GTS on.
Start the engine and warm it up until the engine coolant temperature reaches 75°C (167°F) or higher.
Enter the following menus: Powertrain / Engine / Active Test / Activate the DPF Rejuvenate (PM) / Data List / Diesel Exhaust / NOx Density B1S1 and SCR Temperature.
Perform the Active Test.
| Active Test Display |
|---|
| Activate the DPF Rejuvenate (PM) |
| Data List Display |
|---|
| NOx Density B1S1 |
| SCR Temperature |
Tech Tips
Before performing PM forced regeneration control, check that the atmospheric pressure is 94 kPa (705 mmHg, 27.8 in.Hg) or higher, and the ambient temperature is 0°C (0°F) or higher.
When PM Accumulation Ratio is too low, Activate the DPF Rejuvenate (PM) cannot be performed.
Therefore, rev the engine with no load at 3400 rpm for 5 to 10 minutes to increase PM Accumulation Ratio to 12% or more.
CAUTION:
Be careful of the exhaust pipe and surrounding areas, as they become extremely hot when performing PM forced regeneration control.
Note
If PM forced regeneration control is stopped before it finishes, perform PM forced regeneration control again after repairing malfunctions to complete the procedure.
Tech Tips
PM forced regeneration control takes 15 to 40 minutes to finish.
The time it takes to complete PM forced regeneration control changes depending on "PM Accumulation Ratio" and vehicle operating conditions.
If the value of "Catalyst Differential Press" increases too much during PM forced regeneration control, the fail-safe function activates and PM forced regeneration control is stopped.
Perform PM forced regeneration control until the display on the multi-information display turns off.
If actions such as depressing the accelerator pedal are performed during PM forced regeneration control, PM forced regeneration control stops. If this occurs, it is necessary to perform PM forced regeneration control again.
PM forced regeneration control is not complete until the display on the multi-information display turns off.
Check "NOx Density B1S1" when the SCR temperature drops to approximately 340°C (644°F).
| Standard |
|---|
| 50 ppm or less |
Tech Tips
If the value is above 50 ppm, replace the front exhaust pipe assembly, as it may be expelling ammonia.
| Result | |||
|---|---|---|---|
|
| OK |
|
END |
| NG |
|
REPLACE FRONT EXHAUST PIPE ASSEMBLY
Replace the front exhaust pipe assembly.
| Result | ||
|---|---|---|
|
| NEXT |
|
CONFIRM WHETHER MALFUNCTION HAS BEEN SUCCESSFULLY REPAIRED
Connect the GTS to the DLC3.
Clear the DTCs.
Turn the ignition switch off and wait for at least 30 seconds.
Turn the ignition switch to ON and turn the GTS on.
Start the engine and warm it up until the engine coolant temperature reaches 75°C (167°F) or higher.
Enter the following menus: Powertrain / Engine / Active Test / Activate the DPF Rejuvenate (PM) / Data List / Diesel Exhaust / NOx Density B1S1 and SCR Temperature.
Perform the Active Test.
| Active Test Display |
|---|
| Activate the DPF Rejuvenate (PM) |
| Data List Display |
|---|
| NOx Density B1S1 |
| SCR Temperature |
Tech Tips
Before performing the Active Test, press the snapshot button and record the data.
Before performing PM forced regeneration control, check that the atmospheric pressure is 94 kPa (705 mmHg, 27.8 in.Hg) or higher, and the ambient temperature is 0°C (0°F) or higher.
When PM Accumulation Ratio is too low, Activate the DPF Rejuvenate (PM) cannot be performed.
Therefore, rev the engine with no load at 3400 rpm for 5 to 10 minutes to increase PM Accumulation Ratio to 12% or more.
CAUTION:
Be careful of the exhaust pipe and surrounding areas, as they become extremely hot when performing PM forced regeneration control.
Note
If PM forced regeneration control is stopped before it finishes, perform PM forced regeneration control again after repairing malfunctions to complete the procedure.
Tech Tips
PM forced regeneration control takes 15 to 40 minutes to finish.
The time it takes to complete PM forced regeneration control changes depending on "PM Accumulation Ratio" and vehicle operating conditions.
If the value of "Catalyst Differential Press" increases too much during PM forced regeneration control, the fail-safe function activates and PM forced regeneration control is stopped.
Perform PM forced regeneration control until the display on the multi-information display turns off.
If actions such as depressing the accelerator pedal are performed during PM forced regeneration control, PM forced regeneration control stops. If this occurs, it is necessary to perform PM forced regeneration control again.
PM forced regeneration control is not complete until the display on the multi-information display turns off.
Check "NOx Density B1S1" when the SCR temperature drops to approximately 340°C (644°F) according to the recorded data (snapshot).
| Standard |
|---|
| 50 ppm or less |
| Result | ||
|---|---|---|
|
| NEXT |
|
END |
REPLACE NITROGEN OXIDES SENSOR ASSEMBLY
Replace the nitrogen oxides sensor assembly.
| Result | ||
|---|---|---|
|
| NEXT |
|
GO TO STEP 9 Click here |
REPLACE UREA INJECTOR SET
Replace the urea injector set.
| Result | ||
|---|---|---|
|
| NEXT |
|
GO TO STEP 8 Click here |
REMOVE DEPOSIT
Clean any deposits from communicating portions of the front exhaust pipe.
Tech Tips
After washing, make sure to wipe off the flange surface so that no urea solution remains.
| Result | ||
|---|---|---|
|
| NEXT |
|
GO TO STEP 6 Click here |
REPLACE MASS AIR FLOW METER SUB-ASSEMBLY
Replace the mass air flow meter sub-assembly.
Tech Tips
Before replacing the mass air flow meter sub-assembly, check the connections of the wire harness and connectors. If there is any abnormality, replace or repair the wire harness or connector.
| Result | ||
|---|---|---|
|
| NEXT |
|
GO TO STEP 5 Click here |
GO TO DTC CHART
Diagnose relevant DTCs.
Repair any malfunctioning parts indicated by related DTCs.
| Result | ||
|---|---|---|
|
| NEXT |
|
GO TO STEP 4 Click here |