Tech Tips
Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.
| Symptom | Suspected Area | Link |
|---|---|---|
| Power back door cannot be operated using any switch | Proceed to "Power Back Door cannot be Operated Using Any Switch". | |
| Power back door cannot be opened or closed using the door control switch assembly | Door control switch assembly | |
| Multiplex network door ECU | ||
| Harness or connector | - | |
| Power back door cannot be opened or closed using the back door control switch | Proceed to "Power Back Door cannot be Opened or Closed Using the Back Door Control Switch". | |
| Power back door cannot be opened using the back door opener switch assembly | Proceed to "Power Back Door cannot be Opened Using the Back Door Opener Switch". | |
| Power back door warning system does not operate | Proceed to "Power Back Door Warning System does not Operate". | |
| Jam protection function activates during power back door operation | Proceed to "Jam Protection Function Activates During Power Back Door Operation". |