TELEMATICS SYSTEM, Diagnostic DTC:B15E9

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DESCRIPTION

This DTC will be stored when any of the following conditions are met:

• A manual maintenance check does not complete normally (for a reason such as no response from the G-BOOK center within the specified time).

• An automatic maintenance check does not complete normally (for a reason such as no response from the G-BOOK center within the specified time) 30 times in a row.

• A manual emergency call or automatic emergency call does not complete normally.

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PROCEDURE

1. Click here

   CHECK CONNECTION

   
   

   1. Check the connection to the G-BOOK center.

      
      

      1. Turn the engine switch on (ACC) and wait 1 minute.

      2. Select G-BOOK.com and check that the G-BOOK.com screen is displayed.

         Tip:

         If the G-BOOK.com screen is displayed, select "Renew" to check if it is possible to access G-BOOK.com.

         Result
         Result Proceed to G-BOOK.com can be accessed. A G-BOOK.com cannot be accessed. B

   
   
   • AClick here
   • B

     GO TO PROBLEM SYMPTOMS TABLEClick here

2. Click here

   PERFORM MANUAL MAINTENANCE CHECK

   
   

   1. Move the vehicle into a communication service area. Wait for a while and perform a manual maintenance check.

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      Result
      Result Proceed to Manual maintenance check does not complete normally. A Manual maintenance check completes normally. B

      Tip:

      If the manual maintenance check completes normally, clear past DTCs (this problem was caused by DTCs stored due to past environmental factors).

   
   
   • AClick here
   • B

     END

3. Click here

   CONTACT G-BOOK SUPPORT CENTER

   
   

   1. Contact the G-BOOK support center.

      
      

      1. Contact the G-BOOK support center and inform them of the following:

         Symptom: G-BOOK.com can be accessed but the manual maintenance check does not complete normally.

         Tip:

         The G-BOOK support center will perform an investigation and provide the results.

      Result
      Proceed to NEXT

   
   
   • NEXT

     FOLLOW INSTRUCTIONS PROVIDED BY G-BOOK SUPPORT CENTER