| Symptom | Suspected Area | Link |
|---|---|---|
| Even when the wireless charging system is turned on, the indicator does not illuminate green. | Proceed to "Wireless Charger Power Source Circuit" | |
| Mobile wireless charger cradle assembly | ||
| When the wireless charging system is turned on, the indicator illuminates in green, but even when a portable device is placed in the charging area, the indicator does not illuminate in amber (charging does not start). | Check that the device being used is Qi-compatible. | - |
| When a case or accessory is attached to the device, check that the case or accessory is Qi-compatible. | - | |
| Check that there is no gap between the Qi-compatible device, case or accessory and the charging area. | - | |
| Check that there are no foreign objects between the Qi-compatible device, case or accessory and the charging area. | - | |
| Check that the Qi-compatible device is not fully charged. | - | |
| Check that the Qi-compatible device is near the center of the charging area. | - | |
| Check that the charging area of the Qi-compatible device is facing down. | - | |
| Check that there is no equipment in the surrounding area generating strong radio waves. | - | |
| Check that there is only one Qi-compatible device in the charging area. | - | |
| Check that the charging cable is not connected to the Qi-compatible device. | - | |
| Check that the temperature around the Qi-compatible device is within the usable range. | - | |
| Check that the portable device can be charged with another Qi-compatible charger. | - | |
| Check that charging works with other Qi-compatible devices. | - | |
| Proceed to "Status Signal Circuit" | ||
| Mobile wireless charger cradle assembly | ||
| When the wireless charging system is turned on, the indicator illuminates in green. Afterward, when a portable device is placed in the charging area, the indicator illuminates in amber, but the indicator turns green before charging completes (charging does not complete). | Check that the Qi-compatible device is not moved outside the charging area. | - |
| Check that the temperature around the Qi-compatible device is within the usable range. | - | |
| Check that there is no equipment in the surrounding area generating strong radio waves. | - | |
| Proceed to "Status Signal Circuit" | ||
| Mobile wireless charger cradle assembly | ||
| Even when the headlight dimmer switch assembly is set to TAIL or HEAD, the wireless charger switch nighttime illumination does not light up and the indicator does not dim. | Proceed to "Wireless Charger Illumination Circuit" | |
| Mobile wireless charger cradle assembly | ||
| The indicator blinkes in amber (pattern 1)* | Proceed to "Status Signal Circuit" | |
| Mobile wireless charger cradle assembly | ||
| The indicator blinkes in amber (pattern 2)* | Check that the charging frequency is not changing. | - |
| Mobile wireless charger cradle assembly | ||
| The indicator blinkes in amber (pattern 3)* | Check that there is no gap between the Qi-compatible device, case or accessory and the charging area. | - |
| When a case or accessory is attached to the device, check that the case or accessory is Qi-compatible. | - | |
| Check that there are no foreign objects between the Qi-compatible device, case or accessory and the charging area. | - | |
| Check that the Qi-compatible device is near the center of the charging area. | - | |
| Check that the Qi-compatible device is not moved from the position it was in when charging started. | - | |
| Mobile wireless charger cradle assembly | ||
| The indicator blinkes in amber (pattern 4)* | Check that the internal temperature of the charger has not increased due to a malfunction. | - |
| Mobile wireless charger cradle assembly |
*: For the indicator blinking patterns, Click here