BACK DOOR CLOSER SYSTEM HOW TO PROCEED WITH TROUBLESHOOTING

DTC Code DTC Name
HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

Tech Tips


  • The back door closer system troubleshooting procedure is based on the premise that the power back door system is operating normally. Check the power back door system first before troubleshooting the back door closer system.

    Click here

  • Use the following procedure to troubleshoot the back door closer system.

  • *: Use the GTS.

PROCEDURE


  1. VEHICLE BROUGHT TO WORKSHOP

    Result
    Proceed to
    NEXT

    NEXT

  2. INSPECT BATTERY VOLTAGE


    1. Measure the battery voltage.

      Standard Voltage
      11 to 14 V

      If the voltage is below 11 V, replace or recharge the battery before proceeding to the next step.

      Result
      Proceed to
      NEXT

    NEXT

  3. CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*


    1. Using the GTS to check if the CAN communication system is functioning normally.

      Click here

      Result
      Result Proceed to
      CAN DTCs are not output A
      CAN DTCs are output B

    B

    GO TO CAN COMMUNICATION SYSTEM Click here

    A

  4. CHECK FOR DTCs*


    1. Check for DTCs.

      Click here


      Body Electrical > Back Door > Trouble Codes

    2. Clear the DTCs.

      Click here


      Body Electrical > Back Door > Clear DTCs

    3. Recheck for DTCs.

      Click here


      Body Electrical > Back Door > Trouble Codes
      Result
      Result Proceed to
      DTCs are not output A
      DTCs are output B

    B

    GO TO DIAGNOSTIC TROUBLE CODE CHART Click here

    A

  5. PROBLEM SYMPTOMS TABLE


    1. Refer to Problem Symptoms Table.

      Click here

      Result
      Result Proceed to
      Fault is not listed in Problem Symptoms Table A
      Fault is listed in Problem Symptoms Table B

    B

    ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE

    A

  6. OVERALL ANALYSIS AND TROUBLESHOOTING*


    1. Operation Check

      Click here

    2. Terminals of ECU

      Click here

    3. Data List / Active Test

      Click here

      Result
      Proceed to
      NEXT

    NEXT

  7. ADJUST, REPAIR OR REPLACE

    Result
    Proceed to
    NEXT

    NEXT

  8. CONFIRMATION TEST

    Result
    Proceed to
    NEXT

    NEXT

    END