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NAVIGATION SYSTEM Disc cannot be Inserted or is Ejected Right After Insertion

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DTC Code DTC Name
  Disc cannot be Inserted or is Ejected Right After Insertion
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CAUTION / NOTICE / HINT

Note:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

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PROCEDURE


  1. Click here

    CHECK IF A PROPER DISC IS INSERTED


    1. Make sure that the disc is an audio disc or a disc with an MP3, WMA or AAC file, and that it is not deformed, flawed, stained, deteriorated or otherwise defective.

      OK
      Normal disc.
      Tip:
      • Translucent or uniquely-shaped CDs cannot be played.

      • CDs and DVDs with adhesive paper labels should not be played.

      • Commercial audio CDs and DVDs can be played.

      • CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played.

      • MP3, WMA and AAC files on CD-ROMs, CD-Rs and CD-RWs can be played.

      • For details on playable CDs and DVDs, refer to Owner's Manual.

      Result
      Proceed to
      OK
      NG

  2. Click here

    CHECK THAT DISC IS INSERTED PROPERLY


    1. Check if the disc is inserted upside down.

      OK
      Disc is properly inserted.
      Result
      Proceed to
      OK
      NG

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    CLEAN DISC AND RECHECK


    1. A002365

      Clean the disc by wiping it clean with a soft cloth from the inside to the outside in a radial direction.

      OK
      Malfunction disappears.
      Note:

      Do not use a conventional record cleaner or anti-static preservative.

      Result
      Proceed to
      OK
      NG

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    REPLACE DISC AND RECHECK


    1. Replace the disc with a known good one and check that the malfunction disappears.

      OK
      Malfunction disappears.
      Result
      Proceed to
      OK
      NG

    • OK

      END (DISC WAS FAULTY)

    • NG

      REPLACE RADIO RECEIVER ASSEMBLYClick here