POWER WINDOW CONTROL SYSTEM(w/ Jam Protection Function), Diagnostic DTC:B2311

DTC Code DTC Name
B2311 Power Window Motor Malfunction

DESCRIPTION

The front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) is operated by the power window regulator master switch assembly. The front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) has motor and ECU functions.

This DTC is output when the front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) is malfunctioning, or the ECU built into the front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) determines that the fully closed window position has deviated approximately 20 mm (0.787 in.) or more from the normal position.

DTC No. Detection Item DTC Detection Condition Trouble Area
B2311 Power Window Motor Malfunction

Either condition is met:


  • Front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) is malfunctioning

  • When ECU in front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) determines that fully closed window position has deviated approximately 20 mm (0.787 in.) or more from normal position

  • Front power window regulator motor assembly LH (for LHD)

  • Front power window regulator motor assembly RH (for RHD)

  • Incorrect installation of power window components

  • Overheated front power window regulator motor assembly LH (for LHD)

  • Overheated front power window regulator motor assembly RH (for RHD)

CAUTION / NOTICE / HINT

Note


  • DTC B2311 is stored in the front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD).

  • If the front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) has been replaced with a new one, initialize the power window control system.

    Click here

  • If the front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) has been removed and installed, or if the front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD) was reused when the door glass or door glass run was replaced, initialize the power window control system.

    Click here

PROCEDURE


  1. PERFORM ACTIVE TEST USING GTS


    1. Perform the Active Test according to the display on the GTS.

      Click here

      CAUTION:

      Be careful to avoid injuries as this test causes vehicle parts to move. During the Active Test, the jam protection function will not operate.


      Body Electrical > D-Door Motor > Active Test
      Tester Display Measurement Item Control Range Diagnostic Note
      Power Window Driver door power window OFF, UP or DOWN -

      Tech Tips

      Up and down movement does not occur if the arrow is not pressed and held.


      Body Electrical > D-Door Motor > Active Test
      Tester Display
      Power Window
      OK
      Driver door power window motor operates.
      Result
      Proceed to
      OK
      NG (for LHD)
      NG (for RHD)

    NG (for LHD)

    REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY LH Click here

    NG (for RHD)

    REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY RH Click here

    OK

  2. PERFORM INITIALIZATION


    1. Initialize the front power window regulator motor assembly LH (for LHD) or front power window regulator motor assembly RH (for RHD).

      Click here

      Result
      Proceed to
      NEXT

    NEXT

  3. CHECK POWER WINDOW CONTROL SYSTEM


    1. Check that the driver door power window operates normally by opening and closing the window.

      Click here

      OK
      Driver door power window motor operates.
      Result
      Proceed to
      OK
      NG (for LHD)
      NG (for RHD)

    NG (for LHD)

    REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY LH Click here

    NG (for RHD)

    REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY RH Click here

    OK

  4. CHECK WHETHER PARTS HAVE BEEN INSTALLED CORRECTLY


    1. Check that the power window components are installed correctly.

      Result
      Proceed to
      Power window components are installed correctly
      Power window components are installed incorrectly

    Power window components are installed incorrectly

    INSTALL PARTS CORRECTLY

    Power window components are installed correctly

  5. CHECK FOR DTC


    1. Turn the ignition switch off.

    2. Wait for at least 10 seconds, and then turn the ignition switch to ON.

    3. Check for DTCs.

      Click here


      Body Electrical > D-Door Motor > Trouble Codes
      Result
      Proceed to
      DTC B2311 is not output
      DTC B2311 is output (for LHD)
      DTC B2311 is output (for RHD)

    DTC B2311 is not output

    END

    DTC B2311 is output (for LHD)

    REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY LH Click here

    DTC B2311 is output (for RHD)

    REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY RH Click here