CAUTION / NOTICE / HINT
Tech Tips
*: Use the GTS.
PROCEDURE
VEHICLE BROUGHT TO WORKSHOP
| Result | ||
|---|---|---|
|
| NEXT |
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CUSTOMER PROBLEM ANALYSIS
Tech Tips
In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency |
| Where | Road conditions |
| Under what conditions? | Running conditions, driving conditions, weather conditions |
| How did it happen? | Problem symptoms |
| Result | ||
|---|---|---|
|
| NEXT |
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INSPECT BATTERY VOLTAGE
| Standard Voltage |
|---|
| 11 to 14 V |
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
| Result | ||
|---|---|---|
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| NEXT |
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INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*
Check the ECUs connected to the CAN bus.
for LHD: Click here
for RHD: Click here
| Result | |||
|---|---|---|---|
|
| Malfunction appears |
|
GO TO CAN COMMUNICATION SYSTEM for LHD: Click here |
| No Malfunction appears |
|
CHECK FOR DTC*
| Result | |||
|---|---|---|---|
|
| DTCs are output |
|
GO TO DTC CHART Click here |
| DTCs are not output |
|
REFER TO PROBLEM SYMPTOMS TABLE
| Result | |||
|---|---|---|---|
|
| Malfunctioning parts are confirmed |
|
GO TO STEP 12 Click here |
| Malfunctioning parts are not confirmed |
|
OVERALL ANALYSIS AND TROUBLESHOOTING*
| Result | |||
|---|---|---|---|
|
| Malfunctioning parts are confirmed |
|
GO TO STEP 12 Click here |
| Malfunctioning parts are not confirmed |
|
CHECK ECU CIRCUIT
| Result | |||
|---|---|---|---|
|
| NG |
|
GO TO STEP 12 Click here |
| OK |
|
CHECK FOR INTERMITTENT PROBLEMS
| Result | ||
|---|---|---|
|
| NEXT |
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CONDUCT PARTS INSPECTION
| Result | ||
|---|---|---|
|
| NEXT |
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IDENTIFY PROBLEM
| Result | ||
|---|---|---|
|
| NEXT |
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ADJUST AND/OR REPAIR
| Result | ||
|---|---|---|
|
| NEXT |
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CONDUCT CONFIRMATION TEST
| Result | ||
|---|---|---|
|
| NEXT |
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END |