AUDIO AND VISUAL SYSTEM(for Radio and Display Type) The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

PROCEDURE


  1. CHECK CELLULAR PHONE


    1. Check if the other caller's voice can be heard properly.

      Tech Tips

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.

      Result
      Proceed to
      Voice can be heard properly
      Voice cannot be heard properly

    Voice cannot be heard properly

    REPAIR OR REPLACE CELLULAR PHONE

    Voice can be heard properly

  2. CHECK VOICE GUIDANCE FUNCTION


    1. Check that voice guidance sound can be heard from a front speaker.

      Result
      Proceed to
      Sound from the audio system can be heard
      Sound from the audio system cannot be heard

    Sound from the audio system cannot be heard

    GO TO "VOICE GUIDANCE DOES NOT FUNCTION" IN PROBLEM SYMPTOMS TABLE Click here

    Sound from the audio system can be heard

  3. CHECK AUDIO SETTINGS


    1. A00YU8MC02
      *a Example

      Display the "Call" screen.

    2. Check that the volume level is not set to low.

      Result
      Proceed to
      The level is not set to low
      The level is set to low

    The level is not set to low

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here

    The level is set to low

    SET VOLUME TO HIGH