AUDIO AND VISUAL SYSTEM(for Radio Receiver Type) The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

PROCEDURE

1. CHECK CELLULAR PHONE

   
   

   1. Check if the other caller's voice can be heard properly.

      Tech Tips

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.

      Result
      Proceed to Voice can be heard properly Voice cannot be heard properly

   
   

   Voice cannot be heard properly

   REPAIR OR REPLACE CELLULAR PHONE

   Voice can be heard properly

2. CHECK AUDIO AND VISUAL SYSTEM

   
   

   1. Check that sound from the audio system can be heard from a front speaker.

      Result
      Proceed to Sound can be heard from the audio system Sound cannot be heard from the audio system

   
   

   Sound cannot be heard from the audio system

   GO TO "NO SOUND CAN BE HEARD FROM SPEAKERS" IN PROBLEM SYMPTOMS TABLE Click here

   Sound can be heard from the audio system

3. CHECK AUDIO SETTINGS

   
   

   1. Check that the received voice level is not set to low.

      Result
      Proceed to The received voice level is not set to low The received voice level is set to low

   
   

   The received voice level is not set to low

   GO TO "NO SOUND CAN BE HEARD FROM SPEAKERS" IN PROBLEM SYMPTOMS TABLE Click here

   The received voice level is set to low

   SET VOLUME TO HIGH