AUDIO AND VISUAL SYSTEM(for Radio Receiver Type) Cellular Phone cannot Make Outgoing/Incoming Calls

PROCEDURE

1. CHECK "Bluetooth" SETTINGS

   
   

   1. Check if the cellular phone is registered as a connected device and the "Bluetooth" settings are correct.

      OK
      The cellular phone is registered as a connected device and "Bluetooth" settings are correct.

      Result
      Proceed to OK NG

   
   

   NG

   SET SETTINGS CORRECTLY

   OK

2. CHECK SETTINGS AND CONDITIONS

   
   

   1. Check the cellular phone functions.

      Tech Tips

      The cellular phone is unable to call under any of the following conditions:

      
      

      • The cellular phone is locked.

      • The phonebook is being transferred.

      • The line is crossed.

      • The cellular phone is outside service range.

      • The power is off.

      • The battery is low.

      • The cellular phone is not connected via "Bluetooth".

      Result
      Proceed to None of the above conditions exist Any of the above conditions are met

   
   

   Any of the above conditions are met

   SET SETTINGS CORRECTLY

   None of the above conditions exist

3. CHECK RECEPTION

   
   

   1. Place the cellular phone close to the radio receiver assembly.

   2. Set the cellular phone so that it can receive calls.

   3. Check if the cellular phone has reception according to the radio receiver assembly.

      Result
      Proceed to The cellular phone has reception The cellular phone does not have reception

   
   

   The cellular phone has reception

   NORMAL OPERATION

   The cellular phone does not have reception

4. CHECK CELLULAR PHONE

   
   

   1. Check if the cellular phone can make a call.

      Tech Tips

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.

      Result
      Proceed to Cellular phone can make a call Cellular phone cannot make a call

   
   

   Cellular phone cannot make a call

   REPAIR OR REPLACE CELLULAR PHONE

   Cellular phone can make a call

5. RESTART CELLULAR PHONE

   
   

   1. Restart the cellular phone.

   2. Register the cellular phone as a connected device again and check that the malfunction disappears.

      Result
      Proceed to Malfunction disappears Malfunction appears

   
   

   Malfunction disappears

   END

   Malfunction appears

6. CHECK CELLULAR PHONE

   
   

   1. Check if the cellular phone is "Bluetooth" compatible.

      Tech Tips

      Some versions of "Bluetooth" compatible cellular phones may not function.

      Result
      Proceed to The phone is "Bluetooth" compatible The phone is not "Bluetooth" compatible

   
   

   The phone is "Bluetooth" compatible

   PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here

   The phone is not "Bluetooth" compatible

   END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)