NAVIGATION SYSTEM(for HDD) Portable Player cannot be Connected Manually/Automatically

CAUTION / NOTICE / HINT

Tech Tips

Some versions of "Bluetooth" compatible audio players may not function, or the function may be limited using the navigation ECU sub-assembly, even if the portable audio player itself can play files.

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PROCEDURE


  1. CHECK CONNECTED DEVICE SETTINGS


    1. A01CXTPC04
      *a Example

      Display the "Connect Portable Player" screen.

    2. Check if the portable player is registered as a connected device.

      Note

      If a cellular phone is used as a portable player, it must be registered independently from the registration that is performed for the hands-free system.

      Tech Tips

      Only 5 portable players can be registered.

      Result
      Proceed to
      The portable player is registered as a connected device
      The portable player is not registered as a connected device

    The portable player is not registered as a connected device

    REGISTER PORTABLE PLAYER AS CONNECTED DEVICE

    The portable player is registered as a connected device

  2. CHECK SYMPTOMS


    1. Check the connection condition between the portable player and navigation ECU sub-assembly.

      Tech Tips

      The portable player cannot be connected under any of the following conditions:


      • The portable player is connected to another device.

      • The navigation ECU sub-assembly has cleared the portable player registration.

      • The portable player is off.

      Result
      Proceed to
      The portable player cannot be connected automatically
      The portable player cannot be connected manually

    The portable player cannot be connected manually

    GO TO STEP 4 Click here

    The portable player cannot be connected automatically

  3. CHECK AUTOMATIC CONNECTION SETTINGS


    1. A01CWQ9C04
      *a Example

      Display the "Detailed Bluetooth Settings" screen.

    2. Check automatic connection settings of the "Bluetooth" audio.


      1. Check if "On" is displayed for "Bluetooth Power" on the "Detailed Bluetooth Settings" screen.

      Result
      Proceed to
      "On" is displayed for "Bluetooth Power"
      "On" is not displayed for "Bluetooth Power"

    "On" is not displayed for "Bluetooth Power"

    CHANGE "Bluetooth" POWER TO "On"

    "On" is displayed for "Bluetooth Power"

  4. CHECK PORTABLE PLAYER STATUS


    1. Check the status of the portable player.


      1. Check that the portable player is not in standby mode.

      2. Check that the portable player is not connected to another device (headphones etc.).

        OK
        The portable player is not in standby mode and not connected to another device (headphones etc.).
      Result
      Proceed to
      OK
      NG

    NG

    TAKE PORTABLE PLAYER OUT OF STANDBY MODE AND DISCONNECT OTHER DEVICES (HEADPHONES etc.)

    OK

  5. CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL


    1. Check if the portable player can be connected manually/automatically on another "Bluetooth" audio compatible vehicle of the same model.

      OK
      The portable player can be connected manually/automatically.
      Result
      Proceed to
      OK
      NG

    NG

    PORTABLE PLAYER IS NOT COMPATIBLE

    OK

  6. REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES


    1. Remove additional devices which use radio waves.

    2. Check if the portable player can be connected manually/automatically.

      OK
      The portable player can be connected manually/automatically.
      Result
      Proceed to
      OK
      NG

    OK

    END (ADDITIONAL DEVICES ARE DEFECTIVE)

    NG

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here