Tech Tips
*: Use the GTS.
VEHICLE BROUGHT TO WORKSHOP
| NEXT |
|
CUSTOMER PROBLEM ANALYSIS
Tech Tips
In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency |
| Where | Road conditions |
| Under what conditions? | Running conditions, driving conditions, weather conditions |
| How did it happen? | Problem symptoms |
| NEXT |
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INSPECT BATTERY VOLTAGE
Measure the battery voltage.
| Standard Voltage |
|---|
| 11 to 14 V |
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
| NEXT |
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INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*
Check if CAN communication DTCs are output Click here.
| Result | Proceed to |
|---|---|
| CAN communication DTCs are not output. | A |
| CAN communication DTCs are output. | B |
| B |
|
GO TO CAN COMMUNICATION SYSTEM Click here |
| A |
|
CHECK FOR DTC*
Tech Tips
Refer to DTC Check / Clear Click here.
| Result | Proceed to |
|---|---|
| DTCs are not output. | A |
| DTCs are output. | B |
| B |
|
GO TO DTC CHART Click here |
| A |
|
REFER TO PROBLEM SYMPTOMS TABLE
Tech Tips
Refer to Problem Symptoms Table Click here.
| Result | Proceed to |
|---|---|
| Malfunctioning parts are not confirmed. | A |
| Malfunctioning parts are confirmed. | B |
| B |
|
GO TO STEP 12 |
| A |
|
OVERALL ANALYSIS AND TROUBLESHOOTING*
Tech Tips
Refer to Data List / Active Test Click here.
| Result | Proceed to |
|---|---|
| Malfunctioning parts are not confirmed. | A |
| Malfunctioning parts are confirmed. | B |
| B |
|
GO TO STEP 12 |
| A |
|
CHECK ECM CIRCUIT
Tech Tips
Refer to Terminals of ECM Click here.
| NG |
|
GO TO STEP 12 |
| OK |
|
CHECK FOR INTERMITTENT PROBLEMS
Tech Tips
Refer to Symptom Simulation Click here.
| NEXT |
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CONDUCT PARTS INSPECTION
| NEXT |
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IDENTIFY PROBLEM
| NEXT |
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ADJUST AND/OR REPAIR
| NEXT |
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CONDUCT CONFIRMATION TEST
| NEXT |
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| END |