AUDIO AND VISUAL SYSTEM(except Sedan Radio and Display Type) The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

PROCEDURE


  1. CHECK CELLULAR PHONE


    1. Check if the other caller's voice can be heard properly.

      OK
      Voice can be heard properly.

      Tech Tips

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.

      Result
      Proceed to
      OK
      NG

    NG

    REPAIR OR REPLACE CELLULAR PHONE

    OK

  2. CHECK VOICE GUIDANCE FUNCTION


    1. Check that voice guidance sounds can be heard from a front speaker.

      OK
      Sound from the audio system can be heard.
      Result
      Proceed to
      OK
      NG

    NG

    GO TO "VOICE GUIDANCE DOES NOT FUNCTION" IN PROBLEM SYMPTOMS TABLE Click here

    OK

  3. CHECK SETTINGS


    1. A00YA19C01
      *a Example

      Display the "Call" screen.

    2. Check that the volume level is not set to low.

      OK
      The level is not set to low.
      Result
      Proceed to
      OK
      NG

    OK

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here

    NG

    SET VOLUME TO HIGH