ENTRY AND START SYSTEM(for Entry Function) All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate

DESCRIPTION

When the wireless operation can be used to lock and unlock the doors, communication between the door control receiver and certification ECU (smart key ECU assembly) is normal. If the entry lock and unlock functions do not operate, the entry cancel function may be set through the customize function, there may be communication problems between the electrical key transmitter sub-assembly and vehicle, or there may be wave interference.

CAUTION / NOTICE / HINT

Note


  • The entry and start system (for Entry Function) uses a multiplex communication system (LIN communication system) and the CAN communication system. Inspect the communication function by following How to Proceed with Troubleshooting Click here. Troubleshoot the entry and start system (for Entry Function) after confirming that the communication systems are functioning properly.

  • When using the GTS with the power switch off to troubleshoot:

    Connect the GTS to the DLC3 and turn a courtesy light switch on and off at 1.5-second intervals until communication between the GTS and vehicle begins.

  • Check that there are no electrical key transmitter sub-assemblies in the vehicle.

  • Before performing the inspection, check that DTC B1242 (wireless door lock control) is not output Click here.

  • Before replacing the certification ECU (smart key ECU assembly), refer to the entry and start system (for Entry Function) precaution Click here.

  • After repair, confirm that no DTCs are output by performing the "DTC Output Confirmation Operation".

PROCEDURE


  1. CHECK FOR DTC


    1. Check for DTCs Click here.

      OK
      DTC is not output.

    NG

    GO TO DIAGNOSTIC TROUBLE CODE CHART Click here

    OK

  2. READ VALUE USING CUSTOMIZE SETTING


    1. Connect the GTS to the DLC3.

    2. Turn the power switch on (IG).

    3. Turn the GTS on.

    4. Enter the following menus: Body Electrical / Entry & Start / Data List.

    5. Read the Data List according to the display on the GTS.

      Entry & Start
      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      Auto Entry Cancel SW Entry cancel function setting / OFF or ON

      Mode status displayed

      ON: Entry and start system canceled

      OFF: Entry and start system not canceled

      The default setting for the entry cancel function is OFF. If the customer requests that the entry and start system functions (locking and unlocking the doors while carrying the electrical key transmitter sub-assembly, etc.) be canceled, the setting can be changed through the customize function Click here.

      Tech Tips

      If the Data List cannot be read, check the value by performing manual operation of the customize function Click here.

      Result
      Result Proceed to
      Entry door lock function cancel is OFF A
      Entry door lock function cancel is ON B

    B

    PERFORM CUSTOMIZE SETTING Click here

    A

  3. CHECK WAVE ENVIRONMENT


    1. Move the electrical key transmitter sub-assembly as described below and perform the operation inspection Click here.

      Tech Tips


      • When the electrical key transmitter sub-assembly is brought near the front door outside handle assembly (for driver door) or electrical key antenna, the possibility of wave interference decreases, and it can be determined if wave interference is causing the problem symptom.

      • The transmitting wave of the wireless function and entry function are the same, but the wave logic is different. As a result, it is possible that only the wireless function or only the entry function is affected by wave interference.


      1. A000QNYE03
        Text in Illustration
        *a Approximately 0.3 m (0.984 ft.)

        Bring the electrical key transmitter sub-assembly approximately 0.3 m (0.984 ft.) from the front door outside handle assembly (for driver door) and perform a driver door entry lock and unlock operation check (for LHD).

        Note

        If the electrical key transmitter sub-assembly is brought within 0.2 m (0.656 ft.) of the door handle, communication may not be possible.

      2. A000ONCE01
        Text in Illustration
        *a Approximately 0.3 m (0.984 ft.)

        Bring the electrical key transmitter sub-assembly approximately 0.3 m (0.984 ft.) from the front door outside handle assembly (for driver door) and perform a driver door entry lock and unlock operation check (for RHD).

        Note

        If the electrical key transmitter sub-assembly is brought within 0.2 m (0.656 ft.) of the door handle, communication may not be possible.

      3. A000ONCE01
        Text in Illustration
        *a Approximately 0.3 m (0.984 ft.)

        Bring the electrical key transmitter sub-assembly approximately 0.3 m (0.984 ft.) from the front door outside handle assembly (for front passenger door) and perform a front passenger door entry lock and unlock operation check (for LHD).

        Note

        If the electrical key transmitter sub-assembly is brought within 0.2 m (0.656 ft.) of the door handle, communication may not be possible.

      4. A000QNYE03
        Text in Illustration
        *a Approximately 0.3 m (0.984 ft.)

        Bring the electrical key transmitter sub-assembly approximately 0.3 m (0.984 ft.) from the front door outside handle assembly (for front passenger door) and perform a front passenger door entry lock and unlock operation check (for RHD).

        Note

        If the electrical key transmitter sub-assembly is brought within 0.2 m (0.656 ft.) of the door handle, communication may not be possible.

      5. A000MXCE01
        Text in Illustration
        *a Approximately 0.3 m (0.984 ft.)

        Bring the electrical key transmitter sub-assembly approximately 0.3 m (0.984 ft.) from the rear door outside handle assembly LH (for rear door LH) and perform a rear door entry lock and unlock operation check.

        Note

        If the electrical key transmitter sub-assembly is brought within 0.2 m (0.656 ft.) of the door handle, communication may not be possible.

      6. A000O7IE01
        Text in Illustration
        *a Approximately 0.3 m (0.984 ft.)

        Bring the electrical key transmitter sub-assembly approximately 0.3 m (0.984 ft.) from the rear door outside handle assembly RH (for rear door RH) and perform a rear door entry lock and unlock operation check.

        Note

        If the electrical key transmitter sub-assembly is brought within 0.2 m (0.656 ft.) of the door handle, communication may not be possible.

      7. A000P9EE03
        Text in Illustration
        *a Approximately 0.3 m (0.984 ft.)

        Bring the electrical key transmitter sub-assembly approximately 0.3 m (0.984 ft.) from the electrical key antenna (outside luggage) and perform a luggage compartment door open function check.

        Note

        If the electrical key transmitter sub-assembly is brought within 0.2 m (0.656 ft.) of the rear bumper, communication may not be possible.

        Tech Tips


        • If the inspection result is that the problem only occurs in certain locations or at certain times of day, the possibility of wave interference is high. Also, added vehicle components may cause wave interference. If installed, remove them and perform the operation check.

        • If wave interference seems to be the likely cause of the problem, ask the customer if the problem occurs in specific locations.

        • Move the vehicle to a different location, perform the following procedure and check if the symptoms can be reproduced.

        • If a tool for checking electric waves, such as a signal strength meter, is available, move around the area while observing both the LF band (used by the vehicle antenna to form the detection area) and RF band (used by the electrical key transmitter sub-assembly for transmission) to check for locations where there is wave interference.

        Result
        Result Proceed to
        All operation checks fail A
        All operation checks are normal B
        Some operation checks are normal C

    B

    AFFECTED BY WAVE INTERFERENCE

    C

    GO TO OTHER PROBLEM (PROCEED TO PROBLEM SYMPTOMS TABLE FOR EACH DOOR) Click here

    A

  4. CHECK KEY DIAGNOSTIC MODE


    1. Check the following antennas in the key diagnostic mode Click here.

    2. Select either channel 1 or channel 2 and inspect the key diagnostic mode for each channel.

      Tech Tips

      If the buzzer sounds with [CH1] displayed but not with [CH2], the electrical key transmitter sub-assembly cannot be detected by channel 2 due to a malfunction, such as wave interference.


      1. A000QNYE03
        Text in Illustration
        *a 0.7 to 1 m (2.30 to 3.28 ft.)

        Check the electrical key antenna (for driver door [for LHD]):

        When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the front door outside handle assembly (for driver door), check that the wireless door lock buzzer sounds.

      2. A000ONCE01
        Text in Illustration
        *a 0.7 to 1 m (2.30 to 3.28 ft.)

        Check the electrical key antenna (for driver door [for RHD]):

        When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the front door outside handle assembly (for driver door), check that the wireless door lock buzzer sounds.

      3. A000ONCE01
        Text in Illustration
        *a 0.7 to 1 m (2.30 to 3.28 ft.)

        Check the electrical key antenna (for front passenger door [for LHD]):

        When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the front door outside handle assembly (for front passenger door), check that the wireless door lock buzzer sounds.

      4. A000QNYE03
        Text in Illustration
        *a 0.7 to 1 m (2.30 to 3.28 ft.)

        Check the electrical key antenna (for front passenger door [for RHD]):

        When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the front door outside handle assembly (for front passenger door), check that the wireless door lock buzzer sounds.

      5. A000MXCE01
        Text in Illustration
        *a 0.7 to 1 m (2.30 to 3.28 ft.)

        Check the electrical key antenna (for rear door LH):

        When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the rear door outside handle assembly LH (for rear door LH), check that the wireless door lock buzzer sounds.

      6. A000O7IE01
        Text in Illustration
        *a 0.7 to 1 m (2.30 to 3.28 ft.)

        Check the electrical key antenna (for rear door RH):

        When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the rear door outside handle assembly RH (for rear door RH), check that the wireless door lock buzzer sounds.

      7. A000SZDE01
        Text in Illustration
        *a Inspection Point

        Check the No. 3 indoor electrical key antenna (inside luggage compartment):

        When the electrical key transmitter sub-assembly is at the inspection point, check that the wireless door lock buzzer sounds.

      8. A000N5ZE01
        Text in Illustration
        *a Inspection Point

        Check the No. 1 indoor electrical key antenna (front floor):

        When the electrical key transmitter sub-assembly is at the inspection point, check that the wireless door lock buzzer sounds.

      9. A000O4TE01
        Text in Illustration
        *a Inspection Point

        Check the No. 2 indoor electrical key antenna (rear floor):

        When the electrical key transmitter sub-assembly is at the inspection point, check that the wireless door lock buzzer sounds.

      10. A000P9EE03
        Text in Illustration
        *a 0.7 to 1 m (2.30 to 3.28 ft.)

        Check the electrical key antenna (outside luggage):

        When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the electrical key antenna (outside luggage), check that the wireless door lock buzzer sounds.

        OK
        Wireless door lock buzzer sounds.
        Result
        Result Proceed to
        All diagnostic mode inspections fail A
        Some diagnostic mode inspections fail (door) B
        Some diagnostic mode inspections fail (interior) C
        Some diagnostic mode inspections fail (luggage compartment door) D
        All diagnostic mode inspections are normal E

    B

    GO TO OTHER PROBLEM (PROCEED TO PROBLEM SYMPTOM PROBLEM FOR EACH DOOR) Click here

    C

    GO TO OTHER PROBLEM Click here

    D

    GO TO OTHER PROBLEM Click here

    E

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)

    A

  5. INSPECT ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY


    1. Check if there is another electrical key transmitter sub-assembly available that is already registered to the vehicle.

      Result
      Result Proceed to
      Another registered electrical key transmitter sub-assembly is not available A
      Another registered electrical key transmitter sub-assembly is available B

    B

    CHECK ENTRY DOOR LOCK OPERATION Click here

    A

  6. ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY REGISTRATION (NEW ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY)


    1. Register a new electrical key transmitter sub-assembly.

      Tech Tips

      Refer to the Service Bulletin.


    NEXT

  7. CHECK ENTRY DOOR LOCK OPERATION


    1. Check the operation of the entry lock function Click here.

      OK
      Entry lock function operates normally.

    OK

    END (ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY WAS DEFECTIVE)

    NG

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)