TELEMATICS SYSTEM, Diagnostic DTC:B15EE

DTC Code DTC Name
B15EE Telematics Contract Invalid

DESCRIPTION

If an unauthorized contract flag is stored by the G-BOOK device, this DTC will be stored.

DTC No. DTC Detection Condition Trouble Area
B15EE Contract is invalid -

PROCEDURE


  1. CHECK CONTRACT FLAG


    1. Check the contract flag.


      1. Enter diagnostic mode Click here.

      2. Select "Service Information" on the "Service Menu" screen.

        A000VPL

      3. Select "G-BOOK Info for Contract" on the "Service Information" screen.

        A000U3A

      4. Check if the flag information indicates "1" as shown in the illustration.

        A000YBEE04
        Text in Illustration
        *a Cell to be Checked
        Result
        Result Proceed to
        "1" is not indicated A
        "1" is indicated B

    B

    PERFORM MANUAL MAINTENANCE CHECK Click here

    A

  2. PERFORM OPERATION


    1. Perform "Download necessary data" again Click here.


    NEXT

  3. PERFORM MANUAL MAINTENANCE CHECK


    1. Move the vehicle into a communication service area. Wait for a while and perform a manual maintenance check Click here.

      Result
      Result Proceed to
      Manual maintenance check does not complete normally A
      Manual maintenance check completes normally B

      Tech Tips

      If the manual maintenance check completes normally, clear past DTCs (this problem was caused by DTCs stored due to past environmental factors).


    B

    END

    A

  4. CONTACT G-BOOK SUPPORT CENTER


    1. Contact the G-BOOK support center.


      1. Contact the G-BOOK support center and inform them of the following.


        • Flag information is either "1" or "0".

        • The manual maintenance check did not complete normally.

        Tech Tips

        The G-BOOK support center will perform an investigation and provide the results.


    NEXT

    FOLLOW INSTRUCTIONS PROVIDED BY G-BOOK SUPPORT CENTER