REAR SEAT ENTERTAINMENT SYSTEM HOW TO PROCEED WITH TROUBLESHOOTING

DTC Code DTC Name
HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

Tech Tips


  • Use the following procedure to troubleshoot the rear seat entertainment system.

  • *: Use the GTS.

PROCEDURE


  1. VEHICLE BROUGHT TO WORKSHOP

    Result
    Proceed to
    NEXT

    NEXT

  2. INSPECT AUXILIARY BATTERY VOLTAGE


    1. Measure the auxiliary battery voltage.

      Standard Voltage
      11 to 14 V (power switch off)

      If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

      Result
      Proceed to
      NEXT

    NEXT

  3. CHECK FOR DTC*


    1. Refer to DTC Check / Clear.

      Click here

      Result
      Result Proceed to
      DTC is output A
      DTC is not output B

      Tech Tips

      If more information is needed, perform a recheck using the "System Check Mode" screen after checking for DTCs using the GTS.

      Click here


    B

    GO TO STEP 7 Click here

    A

  4. CLEAR DTC*


    1. Clear the DTCs and finish diagnostic mode.

      Tech Tips

      The current DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.

      Result
      Proceed to
      NEXT

    NEXT

  5. RECHECK FOR DTC*


    1. Recheck for DTCs.

      Result
      Result Proceed to
      DTC is output A
      DTC is not output B

      Tech Tips


      • Even if the malfunction symptom cannot be confirmed, check for DTCs. This is because the system stores past DTCs.

      • If more information is needed, perform a recheck using the "System Check Mode" screen after rechecking for DTCs using the GTS.

        Click here

      • Note the DTC and inspect the area the code indicates.


    B

    PROBLEM SYMPTOMS TABLE Click here

    A

  6. DIAGNOSTIC TROUBLE CODE CHART


    1. Find the output code in the diagnostic trouble code chart.

      Click here

      Note

      The rear seat entertainment system outputs DTCs for the following systems. When DTCs other than those in Diagnostic Trouble Code Chart for the rear seat entertainment system are output, refer to Diagnostic Trouble Code Chart for the relevant system.


      • Navigation system

      • Parking assist monitor system

      • Audio and visual system

      • Telematic transceiver system

      Result
      Result Proceed to
      DTCs for the navigation system are output. A
      DTCs for the parking assist monitor system are output. B
      DTCs for the audio and visual system are output. C
      DTCs for the telematics transceiver system are output. D
      DTCs for the rear seat entertainment system are output. E

    A

    GO TO NAVIGATION SYSTEM Click here

    B

    GO TO PARKING ASSIST MONITOR SYSTEM Click here

    C

    GO TO AUDIO AND VISUAL SYSTEM Click here

    D

    GO TO TELEMATIC TRANSCEIVER SYSTEM Click here

    E

    GO TO STEP 9 Click here

  7. PROBLEM SYMPTOMS TABLE


    1. Refer to Problem Symptoms Table.

      Click here

      Result
      Result Proceed to
      Fault is not listed in problem symptoms table A
      Fault is listed in problem symptoms table B

      Tech Tips

      If the symptom does not recur and no DTC is output, perform the symptom simulation method.

      Click here


    B

    ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE

    A

  8. CHECK ECU TERMINAL BASED ON MALFUNCTION SYMPTOM


    1. Refer to Terminals of ECU.

      Click here

      Result
      Proceed to
      NEXT

    NEXT

  9. CHECK CIRCUIT


    1. Adjust, repair or replace parts as necessary.

      Result
      Proceed to
      NEXT

    NEXT

  10. RECHECK FOR DIAGNOSTIC TROUBLE CODE*

    Tech Tips

    After clearing the DTCs, recheck for DTCs.

    Result
    Proceed to
    NEXT

    NEXT

  11. PERFORM CONFIRMATION TEST

    Result
    Proceed to
    NEXT

    NEXT

    END