AUDIO AND VISUAL SYSTEM Portable Player cannot be Connected Manually/Automatically

CAUTION / NOTICE / HINT

Tech Tips

Some versions of "Bluetooth" compatible audio players may not function, or the function may be limited using the multi-media module receiver assembly, even if the portable audio player itself can play files Click here.

PROCEDURE


  1. CHECK CONNECTED DEVICE SETTINGS


    1. Display the "Select Portable Player" screen and check if the portable player is registered as a connected device.

      Note

      If a cellular phone is used as a portable player, it must be registered independently from the registration that is performed for the hands-free system.

      Tech Tips

      Only 2 portable players can be registered.

      Result
      Result Proceed to
      The portable player is registered as a connected device. A
      The portable player is not registered as a connected device. B

    B

    REGISTER PORTABLE PLAYER AS CONNECTED DEVICE

    A

  2. CHECK SYMPTOMS


    1. Check the connection condition between the portable player and multi-media module receiver assembly.

      Tech Tips

      The portable player cannot be connected when any of the following conditions are met:

      • The portable player is connected to another device.

      • The portable player is connected to the multi-media module receiver assembly using the hands-free function.

      • The multi-media module receiver assembly has cleared the portable player registration.

      • The portable player is off.

      Result
      Result Proceed to
      The portable player cannot be connected automatically. A
      The portable player cannot be connected manually. B

    B

    CHECK PORTABLE PLAYER STATUS Click here

    A

  3. CHECK AUTOMATIC CONNECTION SETTINGS


    1. Display the "Detailed Bluetooth settings" screen and check automatic connection settings of the "Bluetooth" audio.


      1. Check if "On" is displayed for "Bluetooth Power" on the "Detailed Bluetooth settings" screen.

        OK
        "On" is displayed for "Bluetooth Power".

    NG

    CHANGE "Bluetooth Power" TO "ON"

    OK

  4. CHECK PORTABLE PLAYER STATUS


    1. Check the status of the portable player.


      1. Check that the portable player is in standby mode.

      2. Check that the portable player is not connected to another device (headphones etc.).

        OK
        The portable player is not in standby mode and not connected to another device (headphones etc.).

    NG

    TAKE PORTABLE PLAYER OUT OF STANDBY MODE AND DISCONNECT OTHER DEVICES (HEADPHONES etc.)

    OK

  5. CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL


    1. Check if the portable player can be connected manually/automatically on another "Bluetooth" audio compatible vehicle of the same model.

      OK
      The portable player can be connected manually/automatically.

    NG

    PORTABLE PLAYER IS NOT COMPATIBLE

    OK

  6. REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES


    1. Remove additional devices which use radio waves.

    2. Check if the portable player can be connected manually/automatically.

      OK
      The portable player can be connected manually/automatically.

    OK

    END

    NG

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here