REAR SEAT ENTERTAINMENT SYSTEM Sound from Wireless Headphones is Difficult to Hear, cannot be Heard, or Quality is Poor

PROCEDURE


  1. CHECK WIRELESS HEADPHONE (DRY-CELL BATTERY)


    1. Check that the dry-cell battery of the wireless headphone is not depleted.

      OK
      Battery is not depleted.

    NG

    REPLACE WIRELESS HEADPHONE (DRY-CELL BATTERY)

    OK

  2. CHECK WIRELESS HEADPHONE SETTING


    1. Check the wireless headphone settings.


      1. Check that the volume is not set to "0".

      2. Check that "MUTE" is off.

        OK
        The volume is not set to "0" and "MUTE" is off.

    NG

    SET VOLUME TO HIGH AND TURN MUTE OFF

    OK

  3. CLEAN INFRARED RAY RECEIVING PORTION


    1. B001DQN

      Clean the infrared ray receiving portion on the television display assembly.

    2. Check whether the same malfunction occurs.

      OK
      The function returns to normal.

    OK

    END

    NG

  4. CHECK WIRELESS HEADPHONE


    1. Temporarily replace the wireless headphone with a known good or new one and check if the same problem occurs again.

      OK
      Same problem does not occur.

    OK

    END (WIRELESS HEADPHONE WAS DEFECTIVE)

    NG

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here