AUDIO AND VISUAL SYSTEM (w/ DVD Player) Disc cannot be Inserted or is Ejected Right After Insertion

INSPECTION PROCEDURE

Note

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System Click here.

PROCEDURE


  1. CHECK IF A PROPER DISC IS INSERTED


    1. Make sure that the disc is an audio disc or a disc with an MP3, WMA or AAC file, and that it is not deformed, flawed, stained, deteriorated or otherwise defective.

      OK
      Normal disc.

      Tech Tips


      • Translucent or uniquely-shaped discs cannot be played.

      • CDs and DVDs with adhesive paper labels should not be played.

      • Commercial audio CDs and DVDs can be played.

      • CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played.

      • MP3, WMA and AAC files on CD-ROMs, CD-Rs and CD-RWs can be played.

      • For details on playable CDs and DVDs, refer to the Owner's Manual.


    NG

    CHANGE DISC

    OK

  2. CHECK THAT DISC IS INSERTED PROPERLY


    1. Check if the disc is inserted upside down.

      OK
      Disc is properly inserted.

    NG

    INSERT DISC PROPERLY

    OK

  3. CLEAN DISC AND RECHECK


    1. A01I3FJ

      Clean the disc by wiping it clean with a soft cloth from the inside to the outside in a radial direction.

      OK
      Malfunction disappears.

      Note

      Do not use a conventional record cleaner or anti-static preservative.


    NG

    REPLACE DISC AND RECHECK Click here

    OK

    END (DISC WAS DIRTY)

  4. REPLACE DISC AND RECHECK


    1. Replace the disc with a new or known good one and check that the malfunction disappears.

      OK
      Malfunction disappears.

    NG

    REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY Click here

    OK

    END (DISC WAS FAULTY)