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NAVIGATION SYSTEM Cellular Phone Registration Failure

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DTC Code DTC Name
  Cellular Phone Registration Failure
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CAUTION / NOTICE / HINT

Note:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System (Click here).

Tip:

If the operation of a cellular phone or the multi-media module receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

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PROCEDURE


  1. Click here

    CHECK USAGE CONDITION


    1. Check that the vehicle and cellular phone meet the following conditions:

      Note:

      If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.


      • The cellular phone is "Bluetooth" compatible (Click here).

      • "Bluetooth" setting of the cellular phone is on.

      • Operating system and software of the cellular phone are the latest versions.

      • There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.

    2. Register the cellular phone again and check if it is registered correctly.

      Tip:

      If operation of the cellular phone or multi-media module receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

      OK
      The cellular phone is registered correctly.

    • OK

      END (USAGE CONDITION IS DEFECTIVE)

    • NGClick here
  2. Click here

    RESTART CELLULAR PHONE


    1. Turn the engine switch off.

    2. Turn the engine switch on (ACC).

    3. Register the cellular phone as a connected device again and check if it is registered correctly.

      Tip:

      If operation of the cellular phone or multi-media module receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

      OK
      The cellular phone is registered correctly.

    • OK

      END (TEMPORARY MALFUNCTION WITH "Bluetooth" OF CELLULAR PHONE)

    • NGClick here
  3. Click here

    CHECK BRING CELLULAR PHONE NEAR IN-VEHICLE DEVICE


    1. Place the cellular phone close to the multi-media module receiver assembly.

    2. Register the cellular phone as a connected device again and check if it is registered correctly.

      Tip:

      If operation of the cellular phone or multi-media module receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

      OK
      The cellular phone is registered correctly.

    • OK

      END (TEMPORARY MALFUNCTION WITH "Bluetooth")

    • NGClick here
  4. Click here

    CLEAR REGISTERED DEVICE INFORMATION


    1. Clear all "Bluetooth" devices registered to the cellular phone and multi-media module receiver assembly.

    2. Register the cellular phone as a connected device again and check if it is registered correctly.

      Tip:

      If operation of the cellular phone or multi-media module receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

      OK
      The cellular phone is registered correctly.

    • OK

      END (TEMPORARY MALFUNCTION WITH "Bluetooth")

    • NGClick here
  5. Click here

    CHECK USING ANOTHER VEHICLE


    1. Check if the cellular phone can be registered normally to another "Bluetooth" audio compatible vehicle of the same model.

      Tip:

      • Make sure to obtain the customer's permission to perform this procedure.

      • After the inspection, clear the registered information and usage history acquired during the inspection.

      • If operation of the cellular phone or multi-media module receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

      OK
      The cellular phone is registered correctly.

  6. Click here

    CHECK USING ANOTHER CELLULAR PHONE


    1. Using another "Bluetooth" compatible cellular phone, register the cellular phone and check that it is registered correctly.

      Tip:

      • Make sure to obtain the customer's permission to perform this procedure.

      • After the inspection, clear the registered information and usage history acquired during the inspection.

      • If operation of the cellular phone or multi-media module receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

      OK
      The cellular phone is registered correctly.

    • OK

      END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)

    • NG

      REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY (Click here)