STEERING LOCK SYSTEM Unable to Unlock Steering Wheel (Engine cannot Start)

DESCRIPTION

The steering lock actuator assembly activates the steering lock motor and moves the lock bar into the steering column to lock the steering.

The steering may not unlock when the lock bar gets stuck in the lock hole of the steering column. In this case, if an engine start operation is performed while shaking the steering wheel in the same manner as is done for a vehicle with a mechanical key, the lock bar will be unlocked. If the certification ECU (smart key ECU assembly), ID code box (immobiliser code ECU) or ECM is replaced, the system needs to be initialized. Otherwise, the steering cannot be unlocked and the engine cannot be started.

Related Data List and Active Test Items
Problem Symptom Data List Item Active Test Item
Unable to unlock steering wheel (Engine cannot start)

    Entry&Start

  • Unlock Request Receive

  • S Code Check

  • L Code Check

 -

WIRING DIAGRAM

B001ZGIE09

CAUTION / NOTICE / HINT

Note


  • When using the GTS with the engine switch off, connect the GTS to the DLC3 and turn a courtesy light switch on and off at intervals of 1.5 seconds or less until communication between the GTS and the vehicle begins. Then select the vehicle type under manual mode and enter the following menus:

    Body Electrical / Entry&Start. While using the GTS, periodically turn a courtesy light switch on and off at intervals of 1.5 seconds or less to maintain communication between the GTS and the vehicle.

  • Perform either of the following operations to lock/unlock the steering:


    • To unlock the steering, carry the key and turn the engine switch on (ACC) or on (IG) with the shift lever in P.

    • To lock the steering, turn the engine switch off with the shift lever in P, and then open a door.

  • The steering lock system uses LIN communication. First perform the inspections in "How to Proceed with Troubleshooting" to confirm that there are no communication malfunctions before proceeding with troubleshooting Click here.

  • After performing repairs, confirm that the problem does not occur.

  • Make sure that no DTCs are output. If any DTCs are output, proceed to the Diagnostic Trouble Code Chart Click here.

  • Inspect the fuses for circuits related to this system before performing the following inspection procedure.

  • When replacing the steering lock ECU (steering lock actuator assembly), certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU), registration must be performed (refer to Service Bulletin).

  • If the steering lock ECU (steering lock actuator assembly) is replaced, be sure to confirm that the steering is unlocked by turning the steering wheel to the left and right before starting the engine. If the steering is locked for any reason, open and close a door with the engine switch off, and then unlock the steering by pressing the engine switch. This prevents the engine from starting while the steering is locked.

  • When starting the engine, make sure that the shift lever is in P and that the shift lever is not tilted.

  • When disconnecting the cable from the negative (-) battery terminal, some systems need to be initialized after the cable is reconnected Click here.

PROCEDURE


  1. CHECK ENGINE SWITCH (SWITCH CONDITION)


    1. Check the power source mode change.


      1. When the key is inside the vehicle and the shift lever is in P, check that pressing the engine switch with the brake pedal released causes the power source mode to change as follows:

        OK
        Off → on (ACC) → on (IG) → off

    NG

    GO TO ENTRY AND START SYSTEM (for Start Function) (PROBLEM SYMPTOMS TABLE) Click here

    OK

  2. CHECK INDICATOR


    1. With the engine switch on (IG), check that Steering Lock active is displayed on the multi-information display in the combination meter assembly.

      Result
      Result Proceed to
      Steering Lock active is displayed. A
      Steering Lock active is not displayed. B

    B

    CHECK FOR DTC Click here

    A

  3. CHECK STEERING UNLOCK


    1. While turning the steering wheel left and right, press the engine switch.

    2. Check that the steering is unlocked.

      Result
      Result Proceed to
      The steering is unlocked. A
      The steering is not unlocked. B

    A

    END

    B

  4. CHECK FOR DTC


    1. Using the GTS, check if the certification ECU (smart key ECU assembly) DTC is output.

      Result
      Result Proceed to
      DTCs are not output. A
      DTCs are output. B

    B

    GO TO DIAGNOSTIC PROCEDURE INDICATED BY OUTPUT DTC

    A

  5. READ VALUE USING GTS (UNLOCK REQUEST RECEIVE)


    1. Use the Data List to check if the steering lock request is functioning properly.

      Entry&Start
      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      Unlock Request Receive

      Reception state of steering unlock request signal by certification ECU (smart key ECU assembly) and sent to ID code box (immobiliser code ECU) / OK or NG

      Tech Tips


      • The reception state is maintained for 10 seconds.

      • When 10 seconds or more elapse after receiving the signal, the item changes to "NG".

      OK: Within 10 seconds of turning engine switch on (IG) or on (ACC) or starting engine

      NG: Except above

      • If the unlock signal has not been received, the engine cannot be started.

      • If this item does not change to "OK" even though the steering unlock conditions are met, the certification ECU (smart key ECU assembly) may be malfunctioning.
      OK
      Within 10 seconds of turning the engine switch on (ACC) or on (IG) or starting the engine, the Data List item changes to "OK".

    NG

    INSPECT STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY) Click here

    OK

  6. READ VALUE USING GTS (S CODE CHECK)


    1. Use the Data List to check if S code certification is functioning properly.

      Entry&Start
      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      S Code Check Verification result between certification ECU (smart key ECU assembly) and ID code box (immobiliser code ECU) / OK or NG

      OK: Verification result normal

      NG: Verification result abnormal

      When NG is displayed:


      • The ID code for the certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is not registered or the certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is malfunctioning.

      • The steering cannot be locked.

      • The steering cannot be unlocked (the engine cannot be started).
      OK
      OK is displayed on the GTS.

      Tech Tips

      Reasons for verification failure:


      • The certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is malfunctioning.

      • There is a problem with the communication between ECUs.

      • An ECU is replaced, but is not registered.

      • An ECU is replaced with an ECU which has a code already stored in it.


    NG

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) Click here

    OK

  7. READ VALUE USING GTS (L CODE CHECK)


    1. Use the Data List to check if L code certification is functioning properly.

      Entry&Start
      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      L Code Check Verification result between ID code box (immobiliser code ECU) and steering lock ECU (steering lock actuator assembly) / OK or NG

      OK: Verification result normal

      NG: Verification result abnormal

      When NG is displayed:


      • The ID code for the ID code box (immobiliser code ECU) or steering lock ECU (steering lock actuator assembly) is not registered or the ID code box (immobiliser code ECU) or steering lock ECU (steering lock actuator assembly) is malfunctioning.

      • The steering cannot be locked.

      • The steering cannot be unlocked (the engine cannot be started).
      OK
      OK is displayed on the GTS.

      Tech Tips

      Reasons for verification failure:


      • The steering lock ECU (steering lock actuator assembly) or ID code box (immobiliser code ECU) is malfunctioning.

      • There is a problem with the communication between ECUs.

      • An ECU is replaced, but is not registered.

      • An ECU is replaced with an ECU which has a code already stored in it.


    NG

    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY) Click here

    OK

  8. INSPECT STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY)


    1. B001WHXE01
      Text in Illustration
      *a

      Component with harness connected

      (Steering Lock ECU (Steering Lock Actuator Assembly))

      Measure the resistance and voltage according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      E26-1 (GND) - Body ground Always Below 1 Ω

      Note

      If the result is not as specified, check for looseness in the ground cable connection.

      Standard Voltage
      Tester Connection Condition Specified Condition
      E26-7 (B) - Body ground Always 11 to 14 V

    NG

    REPAIR OR REPLACE HARNESS OR CONNECTOR

    OK

  9. CHECK HARNESS AND CONNECTOR (GROUND)


    1. Disconnect the steering lock ECU (steering lock actuator assembly) connector.

    2. B001Y9WE01
      Text in Illustration
      *a

      Front view of wire harness connector

      (to Steering Lock ECU (Steering Lock Actuator Assembly))

      Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      E26-1 (GND) - Body ground Always Below 1 Ω

    NG

    REPAIR OR REPLACE HARNESS OR CONNECTOR

    OK

  10. INSPECT STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY)


    1. Reconnect the E26 steering lock ECU (steering lock actuator assembly) connector.

    2. B001YRIE03
      Text in Illustration
      *a

      Component with harness connected

      (Steering Lock ECU (Steering Lock Actuator Assembly))
      *b Steering lock motor not operating
      *c Steering lock motor operating

      Check the signal waveform according to the condition(s) in the table below.

      Standard Frequency
      Item Content
      Tester Connection E26-3 (IGE) - E26-1 (GND)
      Tool Setting 2 V/DIV., 200 ms./DIV.
      Vehicle Condition Steering lock motor not operating → Steering lock motor operating → Steering lock motor not operating

      Tech Tips


      • When taking measurements when the lock motor is stopped, it is not necessary to perform any operations.

      • In order to take measurements when the lock motor is operating, perform either of the following operations:


        • To unlock the steering, carry the key and turn the engine switch on (ACC) or on (IG) with the shift lever in P.

        • To lock the steering, turn the engine switch off with the shift lever in P, and then open a door.

      Result
      Result Proceed to
      OK for Manual Tilt and Manual Telescopic Steering Column A
      for Power Tilt and Power Telescopic Steering Column B
      NG C

    A

    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY) Click here

    B

    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY) Click here

    C

    CHECK HARNESS AND CONNECTOR (STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY) - CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)) Click here

  11. INSPECT STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY)


    1. B001ZACE01
      Text in Illustration
      *a

      Component with harness connected

      (Steering Lock ECU (Steering Lock Actuator Assembly))

      Measure the voltage according to the value(s) in the table below.

      Standard Voltage
      Tester Connection Condition Specified Condition
      E26-4 (SLP1) - Body ground Always 11 to 14 V

    NG

    CHECK HARNESS AND CONNECTOR (STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY) - CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)) Click here

    OK

  12. READ VALUE USING GTS (STEERING UNLOCK)


    1. Check that the steering is locked.

    2. Read the Data List according to the display on the GTS.

      Entry&Start
      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      Steering Unlock Steering lock ECU (steering lock actuator assembly) unlock confirmation status / Unset or Set

      Unset: Unlock not confirmed

      Set: Unlock confirmed

      		 When Unset is displayed, the steering is not unlocked (the engine cannot be started).
      OK
      "Set" is displayed on the GTS.
      Result
      Result Proceed to
      OK A
      NG for Manual Tilt and Manual Telescopic Steering Column B
      for Power Tilt and Power Telescopic Steering Column C

    B

    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY) Click here

    C

    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY) Click here

    A

  13. READ VALUE USING GTS (UNLOCK REQUEST RECEIVE)


    1. Replace the certification ECU (smart key ECU assembly) with a new one.

    2. Perform registration (refer to Service Bulletin).

    3. Turn the engine switch on (IG).

    4. Use the Data List to check if the steering lock request is functioning properly.

      Entry&Start
      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      Unlock Request Receive Unlock request signal received state / OK or NG

      OK: Unlock request signal received within 10 seconds of engine switch on (IG) or on (ACC), or of a engine start operation being performed

      NG: Engine switch not turned on (IG) or on (ACC), and engine start operation not performed

      • The engine cannot be started when an unlock request signal cannot be received.

      • If OK is not displayed even though the steering unlock conditions are met, the certification ECU (smart key ECU assembly) may be malfunctioning.
      OK
      Within 10 seconds of turning the engine switch on (ACC) or on (IG) or starting the engine, the Data List item changes to "OK".

    OK

    END

    NG

    REPLACE ID CODE BOX (IMMOBILISER CODE ECU)

  14. REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)


    1. Replace the certification ECU (smart key ECU assembly) with a new one.

    2. Perform registration (refer to Service Bulletin).

    3. Use the Data List to check if S code certification is functioning properly again.

      Entry&Start
      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      S Code Check Verification result between certification ECU (smart key ECU assembly) and ID code box (immobiliser code ECU) / OK or NG

      OK: Verification result normal

      NG: Verification result abnormal

      When NG is displayed:


      • The ID code for the certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is not registered or the certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is malfunctioning.

      • The steering cannot be locked.

      • The steering cannot be unlocked (the engine cannot be started).
      OK
      OK is displayed on the GTS.

    OK

    END

    NG

    REPLACE ID CODE BOX (IMMOBILISER CODE ECU)

  15. REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY)


    1. Replace the steering lock ECU (steering lock actuator assembly) with a new one.

      Tech Tips


      • for Manual tilt and telescopic steering column: Click here.

      • for Power tilt and telescopic steering column: Click here.

    2. Perform registration (refer to Service Bulletin).

    3. Use the Data List to check if L code certification is functioning properly again.

      Entry&Start
      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      L Code Check Verification result between ID code box (immobiliser code ECU) and steering lock ECU (steering lock actuator assembly) / OK or NG

      OK: Verification result normal

      NG: Verification result abnormal

      When a malfunction is present:


      • The ID code for the ID code box (immobiliser code ECU) or steering lock ECU (steering lock actuator assembly) is not registered or the ID code box (immobiliser code ECU) or steering lock ECU (steering lock actuator assembly) is malfunctioning.

      • The steering cannot be locked.

      • The steering cannot be unlocked (the engine cannot be started).
      OK
      OK is displayed on the GTS.

    OK

    END

    NG

    REPLACE ID CODE BOX (IMMOBILISER CODE ECU)

  16. CHECK HARNESS AND CONNECTOR (STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY) - CERTIFICATION ECU (SMART KEY ECU ASSEMBLY))


    1. Make sure that there is no looseness at the locking part and the connecting part of the connectors.

    2. Disconnect the E26 steering lock ECU (steering lock actuator assembly) connector.

    3. Disconnect the E130 certification ECU (smart key ECU assembly) connector.

    4. Check for deformation and corrosion of the connector case and terminals.

      OK
      There is no deformation or corrosion of the connector case or terminals.

    5. Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      E26-3 (IGE) - E130-24 (SLR+) Always Below 1 Ω
      E26-3 (IGE) - Body ground Always 10 kΩ or higher
      E130-24 (SLR+) - Body ground Always 10 kΩ or higher

    NG

    REPAIR OR REPLACE HARNESS OR CONNECTOR

    OK

  17. INSPECT STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY)


    1. Reconnect the steering lock ECU (steering lock actuator assembly) connector.

    2. Reconnect the certification ECU (smart key ECU assembly) connector.

    3. B001YVGE01
      Text in Illustration
      *a

      Component with harness connected

      (Steering Lock ECU (Steering Lock Actuator Assembly))

      Measure the voltage according to the value(s) in the table below.

      Standard Voltage
      Tester Connection Condition Specified Condition
      E26-3 (IGE) - Body ground Always 11 to 14 V
      Result
      Result Proceed to
      OK A
      NG for Manual Tilt and Manual Telescopic Steering Column B
      for Power Tilt and Power Telescopic Steering Column C

    A

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)

    B

    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY) Click here

    C

    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY) Click here

  18. CHECK HARNESS AND CONNECTOR (STEERING LOCK ECU (STEERING LOCK ACTUATOR ASSEMBLY) - CERTIFICATION ECU (SMART KEY ECU ASSEMBLY))


    1. Make sure that there is no looseness at the locking part and the connecting part of the connectors.

    2. Disconnect the steering lock ECU (steering lock actuator assembly) connector.

    3. Disconnect the certification ECU (smart key ECU assembly) connector.

    4. Check for deformation and corrosion of the connector case and terminals.

      OK
      There is no deformation or corrosion of the connector case or terminals.

    5. Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      E26-4 (SLP1) - E130-23 (SLP) Always Below 1 Ω
      E26-4 (SLP1) or E130-23 (SLP) - Body ground Always 10 kΩ or higher

    NG

    REPAIR OR REPLACE HARNESS OR CONNECTOR

    OK

  19. READ VALUE USING GTS (UNLOCK REQUEST RECEIVE)


    1. Replace the certification ECU (smart key ECU assembly) with a new one.

    2. Perform registration (refer to Service Bulletin).

    3. Turn the engine switch on (IG).

    4. Use the Data List to check if the steering lock request is functioning properly.

      Entry&Start
      Tester Display Measurement Item/Range Normal Condition Diagnostic Note
      Unlock Request Receive Unlock request signal received state / OK or NG

      OK: Unlock request signal received within 10 seconds of engine switch on (IG) or on (ACC), or of a engine start operation being performed

      NG: Engine switch not turned on (IG) or on (ACC), and engine start operation not performed

      • The engine cannot be started when an unlock request signal cannot be received.

      • If OK is not displayed even though the steering unlock conditions are met, the certification ECU (smart key ECU assembly) may be malfunctioning.
      OK
      Within 10 seconds of turning the engine switch on (ACC) or on (IG) or starting the engine, the Data List item changes to "OK".

    OK

    END

    NG

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)