PROCEDURE
CHECK CONTRACT FLAG
Check the contract flag.
Enter diagnostic mode Click here.
Select "Service Information" on the "Service Menu" screen.
Select "G-BOOK Info for Contract" on the "Service Information" screen.
Check if the flag information indicates "1" as shown in the illustration.
| *a | Cell to be Checked |
| Result | Proceed to |
|---|---|
| "1" is not indicated | A |
| "1" is indicated | B |
| B |
|
PERFORM OPERATION (DOWNLOAD DATA) Click here |
| A |
|
PERFORM OPERATION (CONTRACT PROCEDURE)
Perform the contract procedure again.
Select "G-BOOK.com" and perform the contract procedure again Click here.
Check for the problem symptom.
| Result | Proceed to |
|---|---|
| System returns to normal | A |
| System does not return to normal | B |
| A |
|
END |
| B |
|
CONTACT G-BOOK SUPPORT CENTER |
PERFORM OPERATION (DOWNLOAD DATA)
Perform "Download necessary data" again Click here.
Check if the problem symptom recurs.
| Result | Proceed to |
|---|---|
| System returns to normal | A |
| Problem symptom recurs | B |
| A |
|
END |
| B |
|
CONTACT G-BOOK SUPPORT CENTER |