DESCRIPTION
When the entry operation and wireless operation of the door lock functions do not operate, a malfunction or wave interference may be occurring in either of the following: 1) the signal communication line between the door control receiver and certification ECU (smart key ECU assembly) (the line used for entry and wireless operations); or 2) the electrical key transmitter sub-assembly. If the entry lock and wireless lock operations cannot be performed, there may be electrical key transmitter sub-assembly malfunctions, wave interference or problems in the communication which is used for the entry and wireless function between the door control receiver and certification ECU (smart key ECU assembly).
WIRING DIAGRAM
INSPECTION PROCEDURE
Note
The smart key system (for Entry Function) uses the CAN communication system and LIN communication system. First inspect the communication systems by following How to Proceed with Troubleshooting Click here. Troubleshoot the smart key system (for Entry Function) after confirming that the communication systems are functioning properly.
When using the Techstream with the power switch off to troubleshoot:
Connect the Techstream to the DLC3 and turn a courtesy light switch on and off at 1.5-second intervals until communication between the Techstream and vehicle begins.
Check that there are no electrical key transmitter sub-assemblies in the vehicle.
Before performing the inspection, check that DTC B1242 (wireless door lock control) is not output Click here.
Inspect the fuses for circuits related to this system before performing the following inspection procedure.
Before replacing the certification ECU (smart key ECU assembly), refer to the smart key system (for Entry Function) precaution Click here.
After repair, confirm that no DTCs are output by performing the "DTC Output Confirmation Operation".
The door control receiver has a constant voltage (5 V) supply circuit connected to terminal "+5".
When replacing the door control receiver, read the transmitter IDs (tire pressure warning system) stored in the old ECU using the Techstream and write them down before removal Click here.*
It is necessary to perform registration Click here of the transmitter IDs into the door control receiver if the door control receiver has been replaced.*
*: w/ Tire Pressure Warning System
PROCEDURE
INSPECT AUXILIARY BATTERY VOLTAGE
Measure the voltage of the vehicle auxiliary battery with the power switch off.
| Standard voltage |
|---|
| 11 to 14 V |
Tech Tips
It may be possible to tell whether the vehicle auxiliary battery is discharged by operating the horn.
If the voltage is below 11 V, recharge or replace the vehicle auxiliary battery before proceeding.
| NEXT |
|
CHECK FOR DTC
Open the driver door using the mechanical key built into the electrical key transmitter sub-assembly.
Connect the Techstream and check for DTCs Click here.
Tech Tips
When using the Techstream with the power switch off to troubleshoot: Connect the Techstream to the DLC3 and turn a courtesy light switch on and off at 1.5-second intervals until communication between the Techstream and vehicle begins.
| OK |
|---|
| DTC is not output. |
| NG |
|
GO TO DIAGNOSTIC TROUBLE CODE CHART Click here |
| OK |
|
CHECK POWER DOOR LOCK CONTROL SYSTEM
When the door control switch on the multiplex network master switch assembly on the driver door is operated, check that the doors unlock and lock according to the switch operation Click here.
| OK |
|---|
| Door locks operate normally. |
| NG |
|
GO TO POWER DOOR LOCK CONTROL SYSTEM Click here |
| OK |
|
SYSTEM CHECK
Check the system provided (multi-channel system or single channel system).
| Result | ||||||
|---|---|---|---|---|---|---|
|
| B |
|
CHECK ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY Click here |
| A |
|
CHECK KEY DIAGNOSTIC MODE
Check the following antennas in the key diagnostic mode Click here.
Select either channel 1 or channel 2 and inspect the key diagnostic mode for each channel.
Tech Tips
If the buzzer sounds with [CH1] displayed but not with [CH2], the electrical key transmitter cannot be detected by channel 2 due to a malfunction, such as wave interference.
| *a | 0.7 to 1 m (2.30 to 3.28 ft.) |
Check the electrical key antenna (for driver door):
When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the front door outside handle assembly (for driver door), check that the wireless door lock buzzer sounds.
| *a | 0.7 to 1 m (2.30 to 3.28 ft.) |
Check the electrical key antenna (for front passenger door):
When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the front door outside handle assembly (for front passenger door), check that the wireless door lock buzzer sounds.
| *a | Inspection Point |
Check the No. 1 indoor electrical key antenna (front floor):
When the electrical key transmitter sub-assembly is at the inspection point, check that the wireless door lock buzzer sounds.
| *a | Inspection Point |
Check the No. 2 indoor electrical key antenna (rear floor):
When the electrical key transmitter sub-assembly is at the inspection point, check that the wireless door lock buzzer sounds.
| *a | 0.7 to 1 m (2.30 to 3.28 ft.) |
Check the electrical key antenna (outside luggage):
When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the electrical key antenna (outside luggage), check that the wireless door lock buzzer sounds.
| OK |
|---|
| Wireless door lock buzzer sounds. |
| Result | ||||||||
|---|---|---|---|---|---|---|---|---|
|
| B |
|
CHECK WAVE ENVIRONMENT Click here |
| C |
|
CHECK WAVE ENVIRONMENT Click here |
| A |
|
CHECK ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY
Check if there are any other registered electrical key transmitter sub-assemblies.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| B |
|
CHECK ENTRY DOOR LOCK OPERATION Click here |
| A |
|
ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY REGISTRATION (NEW ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY)
Register a new electrical key transmitter sub-assembly Click here.
| NEXT |
|
CHECK ENTRY DOOR LOCK OPERATION
Using another registered electrical key transmitter sub-assembly, check if an entry lock/unlock operation can be performed twice in succession.
| OK |
|---|
| Entry lock/unlock operate normally. |
| NG |
|
CHECK WAVE ENVIRONMENT Click here |
| OK |
|
CHECK TRANSMITTER BATTERY
Check the transmitter battery level of the electrical key transmitter sub-assembly that was checked first.
Press and hold the lock switch of the transmitter for 5 seconds and check the number of times that the transmitter LED illuminates.
| Result | ||||||||
|---|---|---|---|---|---|---|---|---|
|
Tech Tips
The electrical key transmitter sub-assembly sends voltage information to the certification ECU (smart key ECU assembly) when it is being used. The certification ECU (smart key ECU assembly) displays "Yes" for the "Key Low Battery" item of the Data List when this voltage information indicates 2.2 V or less Click here.
Even if the transmitter battery is depleted, it is still possible to start the hybrid system by holding the electrical key transmitter sub-assembly against the power switch, depressing the brake pedal and pressing the power switch.
| B |
|
REPLACE ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY Click here |
| C |
|
REPLACE TRANSMITTER BATTERY Click here |
| A |
|
INSPECT TRANSMITTER BATTERY (VOLTAGE)
Inspect the transmitter battery
| *A | Type A |
| *B | Type B |
| *1 | Lead Wire |
Remove the transmitter battery from the electrical key transmitter sub-assembly that does not operate Click here.
Attach a lead wire (0.60 mm (0.0236 in.) in diameter or less including wire sheath) with tape or equivalent to the negative terminal.
Note
Do not wrap the lead wire around a terminal, wedge it between terminals, or solder it. The terminal may be deformed or damaged, and the transmitter battery will not be able to be installed correctly.
Carefully pull the lead wire out from the position shown in the illustration and install the previously removed transmitter battery.
| *A | Type A |
| *B | Type B |
| *1 | GND |
Measure the voltage of the transmitter battery.
Tech Tips
When measuring the transmitter battery voltage, bring the electrical key transmitter sub-assembly within the lock entry operating range while operating the lock sensor of a door handle to perform the measurement.
Perform the measurement when the key is at room temperature.
The key sends voltage information to the certification ECU (smart key ECU assembly) when it is transmitting. When this voltage is 2.2 V or less the Data List item "Key Low Battery" displays "Yes". Click here
| Standard Voltage | ||||||
|---|---|---|---|---|---|---|
|
| NG |
|
REPLACE TRANSMITTER BATTERY Click here |
| OK |
|
REPLACE ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY Click here
CHECK WAVE ENVIRONMENT
Bring the electrical key transmitter sub-assembly near the door control receiver and perform a wireless and entry function operation check.
Tech Tips
When the electrical key transmitter sub-assembly is brought near the door control receiver, the possibility of wave interference decreases, and it can be determined if wave interference is causing the problem symptom.
If the inspection result is that the problem only occurs in certain locations or at certain times of day, the possibility of wave interference is high. Also, added vehicle components may cause wave interference. If installed, remove them and perform the operation check.
There may be wave interference if the vehicle is near broadcasting antennas, large video displays, wireless garage door opener systems, wireless security cameras, home security systems, etc. In this case, move the vehicle to a different location and check if there is any improvement.
If a tool for checking electric waves, such as a signal strength meter, is available, move around the area while observing both the LF band (used by the vehicle antenna to form the detection area) and RF band (used by the electrical key transmitter sub-assembly for transmission) to check for locations where there is wave interference.
| OK |
|---|
| Wireless and entry functions operate normally. |
| Result | ||||||||
|---|---|---|---|---|---|---|---|---|
|
| B |
|
CHECK POWER MANAGEMENT CONTROL ECU Click here |
| C |
|
READ VALUE USING TECHSTREAM (ACC SW, IG SW) Click here |
| A |
|
AFFECTED BY WAVE INTERFERENCE
CHECK POWER MANAGEMENT CONTROL ECU
Measure the voltage according to the value(s) in the table below.
| *a | Component with harness connected (Power Management Control ECU) |
- | - |
Connect the Techstream to the DLC3.
Turn the power switch on (IG).
Turn the Techstream on.
Enter the following menus: Body Electrical / Power Source Control / Data List.
Read the Data List according to the display on the Techstream.
| Tester Display | Measurement Item/Range | Normal Condition | Diagnostic Note |
|---|---|---|---|
| Power Supply Condition | Power supply state/IG2 ON, ST ON, All OFF, IG1 ON or ACC ON | ALL OFF: Power switch off (ACC and IG) ACC ON: Power switch on (ACC) (ACC relay on) IG1 ON: Power switch on (IG) (IG1 relay on) IG2 ON: Power switch on (IG) (IG2 relay on) ST ON: Sending hybrid system start request signal |
Since the IG1 and IG2 relays turn on at approximately the same time, IG1 ON may not be displayed (the IG1 relay turns on for a very short time). |
Measure the voltage while checking the Data List on the Techstream.
| Standard Voltage | ||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Tech Tips
Using the Techstream, measure the voltage while confirming the power source mode on the Data List.
| NG |
|
REPLACE CERTIFICATION ECU (SMART KEY ECU) Click here |
| OK |
|
READ VALUE USING TECHSTREAM (IG SW)
Connect the Techstream to the DLC3.
Turn the power switch on (IG).
Turn the Techstream on.
Enter the following menus: Body Electrical / Smart Key / Data List.
Read the Data List according to the display on the Techstream.
| Tester Display | Measurement Item/Range | Normal Condition | Diagnostic Note |
|---|---|---|---|
| Ignition Switch | Power switch on (IG) / ON or OFF | ON: Power switch on (IG) OFF: Power switch off |
|
| NG |
|
CHECK RELAY CONTACT SIDE CIRCUIT |
| OK |
|
READ VALUE USING TECHSTREAM (ACC SW, IG SW)
Connect the Techstream to the DLC3.
Turn the power switch on (IG).
Turn the Techstream on.
Enter the following menus: Body Electrical / Main Body / Data List.
Read the Data List according to the display on the Techstream.
| Tester Display | Measurement Item/Range | Normal Condition | Diagnostic Note |
|---|---|---|---|
| ACC SW | Power switch status / ON or OFF | ON: Power switch on (ACC) OFF: Power switch off |
- |
| IG SW | Power switch status / ON or OFF | ON: Power switch to on (IG) OFF: Power switch off |
- |
Tech Tips
If the certification ECU (smart key ECU assembly) misjudges that the power source is on even though the power source is off for any reason, the entry lock/unlock functions stop.
| OK |
|---|
| The main body ECU (multiplex network body ECU) judges properly that the power source is off when the power source is off. |
| NG |
|
TROUBLESHOOT MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) Click here |
| OK |
|
CHECK HARNESS AND CONNECTOR (CERTIFICATION ECU - AUXILIARY BATTERY AND BODY GROUND)
Disconnect the I86 and I87 certification ECU (smart key ECU assembly) connectors.
Measure the resistance according to the value(s) in the table below.
| Standard Resistance | ||||||
|---|---|---|---|---|---|---|
|
Measure the voltage according to the value(s) in the table below.
| Standard Voltage | |||||||||
|---|---|---|---|---|---|---|---|---|---|
|
| *a | Front view of wire harness connector (to Certification ECU (Smart Key ECU Assembly)) |
- | - |
| NG |
|
REPAIR OR REPLACE HARNESS OR CONNECTOR |
| OK |
|
CHECK HARNESS AND CONNECTOR (CERTIFICATION ECU - DOOR CONTROL RECEIVER)
for Korea:
Disconnect the O2 certification ECU (smart key ECU assembly) connector.
Disconnect the O25 door control receiver connector.
Measure the resistance according to the value(s) in the table below.
| Standard Resistance | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Except Korea:
Disconnect the O2 certification ECU (smart key ECU assembly) connector.
Disconnect the O33*1 or O38*2 door control receiver connector.
Measure the resistance according to the value(s) in the table below.
*1: w/ Tire Pressure Warning System
*2: w/o Tire Pressure Warning System
| Standard Resistance | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
| Standard Resistance | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
| NG |
|
REPAIR OR REPLACE HARNESS OR CONNECTOR |
| OK |
|
CHECK DOOR CONTROL RECEIVER
| *A | for Korea |
| *B | except Korea and w/ Tire Pressure Warning System |
| *C | except Korea and w/o Tire Pressure Warning System |
| *a | Component with harness connected (Door Control Receiver) |
Connect the O25*1, O33*2 or O38*3 door control receiver connector.
Connect the O2 certification ECU (smart key ECU assembly) connector.
Measure the resistance according to the value(s) in the table below.
| Standard Resistance | ||||||||
|---|---|---|---|---|---|---|---|---|
|
*1: for Korea
*2: except Korea and w/ Tire Pressure Warning System
*3: except Korea and w/o Tire Pressure Warning System
| Result | ||||||||
|---|---|---|---|---|---|---|---|---|
|
| B |
|
REPLACE DOOR CONTROL RECEIVER Click here |
| C |
|
REPLACE DOOR CONTROL AND TIRE PRESSURE MONITORING SYSTEM RECEIVER ASSEMBLY Click here |
| A |
|
CHECK CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)
for Korea:
Connect the O2 certification ECU (smart key ECU assembly) connector.
Connect the O25 door control receiver connector.
| *a | Component with harness connected (Door Control Receiver) |
Measure the voltage according to the value(s) in the table below.
| Standard Voltage | ||||||||
|---|---|---|---|---|---|---|---|---|
|
Except Korea and w/o Tire Pressure Warning System:
Connect the O2 certification ECU (smart key ECU assembly) connector.
Connect the O38 door control receiver connector.
| *a | Component with harness connected (Door Control Receiver) |
Measure the voltage according to the value(s) in the table below.
| Standard Voltage | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Except Korea and w/ Tire Pressure Warning System:
Connect the O2 certification ECU (smart key ECU assembly) connector.
Connect the O33 door control receiver connector.
| *a | Component with harness connected (Door Control Receiver) |
Measure the voltage according to the value(s) in the table below.
| Standard Voltage | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
| NG |
|
REPLACE CERTIFICATION ECU (SMART KEY ECU) Click here |
| OK |
|
CHECK DOOR CONTROL RECEIVER
for Korea:
Connect the O2 certification ECU (smart key ECU assembly) connector.
Connect the O25 door control receiver connector.
| *a | Component with harness connected (Door Control Receiver) |
Measure the voltage according to the value(s) in the table below.
| Standard Voltage | |||||||||
|---|---|---|---|---|---|---|---|---|---|
|
Except Korea:
Connect the O2 certification ECU (smart key ECU assembly) connector.
Connect the O33*1 or O38*2 door control receiver connector.
| *A | w/ Tire Pressure Warning System |
| *B | w/o Tire Pressure Warning System |
| *a | Component with harness connected (Door Control Receiver) |
Measure the voltage according to the value(s) in the table below.
*1: w/ Tire Pressure Warning System
*2: w/o Tire Pressure Warning System
| Standard Voltage | |||||||||
|---|---|---|---|---|---|---|---|---|---|
|
| Standard Voltage | |||||||||
|---|---|---|---|---|---|---|---|---|---|
|
| Result | ||||||||
|---|---|---|---|---|---|---|---|---|
|
| B |
|
REPLACE DOOR CONTROL RECEIVER Click here |
| C |
|
REPLACE DOOR CONTROL AND TIRE PRESSURE MONITORING SYSTEM RECEIVER ASSEMBLY Click here |
| A |
|
REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)
Temporarily replace the certification ECU (smart key ECU assembly) with a new one.
| NEXT |
|
CHECK WIRELESS DOOR LOCK CONTROL SYSTEM
Check that the wireless door lock functions operate normally Click here.
| OK |
|---|
| Wireless door lock functions operate normally. |
| NG |
|
REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) Click here |
| OK |
|
END (CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) WAS DEFECTIVE)
CHECK WAVE ENVIRONMENT
Bring the electrical key transmitter sub-assembly that was checked first near the door control receiver and select the failed channel (the channel in which the buzzer did not sound) to recheck the key diagnostic mode Click here.
Tech Tips
When the electrical key transmitter sub-assembly is brought near the door control receiver, the possibility of wave interference decreases, and it can be determined if wave interference is causing the problem symptom.
If the inspection result is that the problem only occurs in certain locations or at certain times of day, the possibility of wave interference is high. Also, added vehicle components may cause wave interference. If installed, remove them and perform the operation check.
There may be wave interference if the vehicle is near broadcasting antennas, large video displays, wireless garage door opener systems, wireless security cameras, home security systems, etc. In this case, move the vehicle to a different location and check if there is any improvement.
If a tool for checking electric waves, such as a signal strength meter, is available, move around the area while observing both the LF band (used by the vehicle antenna to form the detection area) and RF band (used by the electrical key transmitter sub-assembly for transmission) to check for locations where there is wave interference.
| OK |
|---|
| Wireless door lock buzzer sounds. |
| NG |
|
CHECK ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY Click here |
| OK |
|
AFFECTED BY WAVE INTERFERENCE
CHECK ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY
Check if there are any other registered electrical key transmitter sub-assemblies.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| B |
|
CHECK KEY DIAGNOSTIC MODE Click here |
| A |
|
ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY REGISTRATION (NEW ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY)
Register a new electrical key transmitter sub-assembly Click here.
| NEXT |
|
CHECK KEY DIAGNOSTIC MODE
Bring another registered electrical key transmitter sub-assembly near the door control receiver and select the failed channel (the channel in which the buzzer did not sound) to recheck the key diagnostic mode Click here.
| OK |
|---|
| Wireless door lock buzzer sounds. |
| NG |
|
CHECK HARNESS AND CONNECTOR (CERTIFICATION ECU - DOOR CONTROL RECEIVER) Click here |
| OK |
|
END (ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY WAS DEFECTIVE)
CHECK HARNESS AND CONNECTOR (CERTIFICATION ECU - DOOR CONTROL RECEIVER)
Disconnect the O2 certification ECU (smart key ECU assembly) connector.
Disconnect the O33*1 or O38*2 door control receiver connector.
Measure the resistance according to the value(s) in the table below.
*1: w/ Tire Pressure Warning System
*2: w/o Tire Pressure Warning System
| Standard Resistance | |||||||||
|---|---|---|---|---|---|---|---|---|---|
|
| Standard Resistance | |||||||||
|---|---|---|---|---|---|---|---|---|---|
|
| NG |
|
REPAIR OR REPLACE HARNESS OR CONNECTOR |
| OK |
|
CHECK CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)
Connect the O2 certification ECU (smart key ECU assembly) connector.
Connect the O33*1 or O38*2 door control receiver connector.
| *A | w/ Tire Pressure Warning System |
| *B | w/o Tire Pressure Warning System |
| *a | Component with harness connected (Door Control Receiver) |
Measure the voltage according to the value(s) in the table below.
*1: w/ Tire Pressure Warning System
*2: w/o Tire Pressure Warning System
| Standard Voltage | ||||||
|---|---|---|---|---|---|---|
|
| Standard Voltage | ||||||
|---|---|---|---|---|---|---|
|
| NG |
|
REPLACE CERTIFICATION ECU (SMART KEY ECU) Click here |
| OK |
|
CHECK DOOR CONTROL RECEIVER
Connect the O2 certification ECU (smart key ECU assembly) connector.
Connect the O33*1 or O38*2 door control receiver connector.
| *A | w/ Tire Pressure Warning System |
| *B | w/o Tire Pressure Warning System |
| *a | Component with harness connected (Door Control Receiver) |
Measure the voltage according to the value(s) in the table below.
*1: w/ Tire Pressure Warning System
*2: w/o Tire Pressure Warning System
Tech Tips
Inspection should be performed while the electrical key antenna check in key diagnostic mode is being performed on the failed channel (the channel in which the buzzer did not sound).
| Standard Voltage | ||||||
|---|---|---|---|---|---|---|
|
| Standard Voltage | ||||||
|---|---|---|---|---|---|---|
|
*: While the electrical key antennas are being inspected in key diagnostic mode Click here.
| Result | ||||||||
|---|---|---|---|---|---|---|---|---|
|
| B |
|
REPLACE DOOR CONTROL RECEIVER Click here |
| C |
|
REPLACE DOOR CONTROL AND TIRE PRESSURE MONITORING SYSTEM RECEIVER ASSEMBLY Click here |
| A |
|
REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)
Temporarily replace the certification ECU (smart key ECU assembly) with a new one.
| NEXT |
|
CHECK WIRELESS DOOR LOCK CONTROL SYSTEM
Check that the wireless door lock functions operate normally Click here.
| OK |
|---|
| Wireless door lock functions operate normally. |
| NG |
|
REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) Click here |
| OK |
|
END (CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) WAS DEFECTIVE)