AUDIO AND VISUAL SYSTEM (for Radio and Display Type without Intuitive Parking Assist System) Satellite Radio Broadcast cannot be Received

INSPECTION PROCEDURE

Note

Some satellite radio broadcasts require payment. A contract must be made between a satellite radio company and the user. If the contract expires, it will not be possible to listen to the broadcast.

PROCEDURE


  1. CHECK SURROUNDINGS


    1. Check if the vehicle is in an environment where reception is difficult due to something blocking the area above the vehicle.

      A01HSVYE28

      Tech Tips

      If the area above the vehicle is blocked, such as when in a building or tunnel, reception may not be possible.

      OK
      Area above vehicle is not blocked.
      Text in Illustration
      *a Example *b In a tunnel
      *c In a building *d Under an overpass
      *e On a forest or tree-lined path *f Between tall buildings
      *g Under a cliff or overhang - -

    NG

    END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER)

    OK

  2. CHECK RADIO AND DISPLAY RECEIVER ASSEMBLY


    1. Check if CH001 (free broadcast) can be received.

      OK
      CH001 can be received.

    NG

    CHECK DISPLAY Click here

    OK

  3. CHECK DISPLAY SETTING


    1. Check the display screen.

      Result
      Result Proceed to
      "SAT Ch Unauth" is displayed. A
      "-----" is displayed. B
      None of the displays above are shown. C

    B

    THERE IS NO SONG/PROGRAM TITLE OR ARTIST NAME/FEATURE ASSOCIATED WITH CHANNEL AT THAT TIME

    C

    CHECK DISPLAY Click here

    A

  4. CHECK CONTRACT CONDITIONS


    1. Check if the pay-type contract has been extended, or if the contract period has ended.

      OK
      Pay-type contract is valid.

    NG

    TO RECEIVE PAY-TYPE BROADCASTS, CONTRACT MUST BE MADE WITH SATELLITE RADIO COMPANY

    OK

  5. PERFORM ACTIVATION REFRESH


    1. Perform activation refresh by referring to the satellite radio company web site (https://care.siriusxm.com/retailrefresh_view.action).

      OK
      Malfunction disappears.

      Tech Tips

      The XM radio ID that is necessary to perform activation refresh is displayed when CH000 is selected on the satellite radio.


    NG

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here

    OK

    END

  6. CHECK DISPLAY


    1. Check the display screen.

      Result
      Result Proceed to
      "SAT Ck Antenna" is displayed. A
      "SAT No Signal" is displayed. B
      "Loading" is displayed. B
      "SAT Ch Off Air" is displayed. C
      After "SAT Ch Unavail" is displayed, display automatically switches to CH001. D
      None of the displays above are shown. E

    B

    END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER)

    C

    CHANNEL IS CURRENTLY NOT BEING BROADCASTED. BROADCAST CAN BE LISTENED TO OR VIEWED WHEN IT IS BACK ON AIR. (CONFIRM WITH RADIO STATION)

    D

    CHANNEL BROADCAST HAS ENDED (CONFIRM WITH RADIO STATION)

    E

    CHECK CURRENTLY SELECTED CHANNEL Click here

    A

  7. REPLACE ANTENNA CORD SUB-ASSEMBLY


    1. Replace the antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally Click here.

      OK
      Radio broadcasts can be received normally.

    NG

    REPLACE NO. 2 ANTENNA CORD SUB-ASSEMBLY Click here

    OK

    END

  8. REPLACE NO. 2 ANTENNA CORD SUB-ASSEMBLY


    1. Replace the No. 2 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally Click here.

      OK
      Radio broadcasts can be received normally.

    NG

    REPLACE NO. 3 ANTENNA CORD SUB-ASSEMBLY Click here

    OK

    END

  9. REPLACE NO. 3 ANTENNA CORD SUB-ASSEMBLY


    1. Replace the No. 3 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally Click here.

      OK
      Radio broadcasts can be received normally.

    NG

    REPLACE ROOF ANTENNA ASSEMBLY Click here

    OK

    END

  10. REPLACE ROOF ANTENNA ASSEMBLY


    1. Replace the roof antenna assembly with a new or known good one and check if radio broadcasts can be received normally Click here.

      OK
      Radio broadcasts can be received normally.

    NG

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here

    OK

    END

  11. CHECK CURRENTLY SELECTED CHANNEL


    1. Check if CH000 is currently selected.

      OK
      CH000 is selected.

    NG

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here

    OK

    END (CH000 HAS NO SOUND. SELECT ANOTHER CHANNEL.)