G-BOOK SYSTEM, Diagnostic DTC:B15EE

DTC Code DTC Name
B15EE Telematics Contract Invalid

DESCRIPTION

If an unauthorized contract flag is stored by the G-BOOK device, this DTC will be stored.

DTC Code DTC Detection Condition Trouble Area
B15EE Contract is invalid. -

INSPECTION PROCEDURE

PROCEDURE


  1. CHECK CONTRACT FLAG


    1. A01GWCD

      Enter diagnostic mode Click here.

    2. Select "Service Information" on the "Service Menu" screen.

    3. A01GZSD

      Select "G-BOOK Info for Contract" on the "Service Information" screen.

    4. A01H0N1

      Check if the flag information shown in the illustration indicates "1".

      Result
      Result Proceed to
      "1" is not indicated. A
      "1" is indicated. B

    B
    A
  2. PERFORM OPERATION


    1. Perform "Download necessary data" again.

      A01GWL8

      1. Perform the operations shown in the illustration and select "Download necessary data".

        Tech Tips

        The screen illustrations provided are samples only and may be different from actual screens.


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  3. MANUAL MAINTENANCE CHECK


    1. Move the vehicle to a communication service area. Wait for a while and perform a manual maintenance check Click here.

      Result
      Result Proceed to
      Manual maintenance check completes normally. A
      Manual maintenance check does not complete normally. B

      Tech Tips

      If the manual maintenance check completes normally, clear history DTCs (this problem was caused by DTCs stored due to past environmental factors).


    B
    A
  4. CONTACT G-BOOK SUPPORT CENTER


    1. Contact the G-BOOK support center and inform them about the following.


      • Flag information is either "1" or "0".

      • The manual maintenance check did not complete normally.

      Tech Tips

      The G-BOOK support center will perform an investigation and provide the results.


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