Tech Tips
Use the following procedure to troubleshoot the rear seat entertainment system.
*: Use the GTS.
VEHICLE BROUGHT TO WORKSHOP
| NEXT |
|
INSPECT AUXILIARY BATTERY VOLTAGE
Measure the auxiliary battery voltage.
| Standard voltage |
|---|
| 11 to 14 V (power switch off) |
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
| NEXT |
|
CHECK FOR DTC*
Refer to DTC Check / Clear Click here.
| Result | Proceed to |
|---|---|
| DTC is output | A |
| DTC is not output | B |
Tech Tips
If more information is needed, perform a recheck using the "System Check Mode" screen after checking for DTCs using the GTS Click here.
| B |
|
Go to step 7 |
| A |
|
CLEAR DTC*
Clear the DTCs and finish diagnostic mode.
Tech Tips
The current DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.
| NEXT |
|
RECHECK FOR DTC*
Recheck for DTCs.
| Result | Proceed to |
|---|---|
| DTC is output | A |
| DTC is not output | B |
Tech Tips
Even if the malfunction symptom cannot be confirmed, check for DTCs. This is because the system stores past DTCs.
If more information is needed, perform a recheck using the "System Check Mode" screen after rechecking for DTCs using the GTS Click here.
Note the DTC and inspect the area the code indicates.
| B |
|
Go to step 7 |
| A |
|
DIAGNOSTIC TROUBLE CODE CHART
Find the output code in the diagnostic trouble code chart Click here.
Note
The rear seat entertainment system outputs DTCs for the following systems. When DTCs other than those in Diagnostic Trouble Code Chart for the rear seat entertainment system are output, refer to Diagnostic Trouble Code Chart for the relevant system.
Navigation system
Parking assist monitor system
Audio and visual system)
Telematic transceiver system
| Result | Proceed to |
|---|---|
| DTCs for the navigation system are output. | A |
| DTCs for the parking assist monitor system are output. | B |
| DTCs for the audio and visual system are output. | C |
| DTCs for the telematics transceiver system are output. | D |
| DTCs for the rear seat entertainment system are output. | E |
| B |
|
GO TO PARKING ASSIST MONITOR SYSTEM Click here |
| C |
|
GO TO AUDIO AND VISUAL SYSTEM Click here |
| D |
|
GO TO TELEMATIC TRANSCEIVER SYSTEM Click here |
| E |
|
Go to step 9 |
| A |
|
| GO TO NAVIGATION SYSTEM Click here |
PROBLEM SYMPTOMS TABLE
Refer to Problem Symptoms Table Click here.
| Result | Proceed to |
|---|---|
| Fault is not listed in problem symptoms table | A |
| Fault is listed in problem symptoms table | B |
Tech Tips
If the symptom does not recur and no DTC is output, perform the symptom simulation method Click here.
| B |
|
ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE |
| A |
|
CHECK ECU TERMINAL BASED ON MALFUNCTION SYMPTOM
Refer to Terminals of ECU Click here.
| NEXT |
|
CHECK CIRCUIT
Adjust, repair or replace parts as necessary.
| NEXT |
|
RECHECK FOR DIAGNOSTIC TROUBLE CODE*
Tech Tips
After clearing the DTCs, recheck for DTCs.
| NEXT |
|
PERFORM CONFIRMATION TEST
| NEXT |
|
| END |