REAR SEAT ENTERTAINMENT SYSTEM PROBLEM SYMPTOMS TABLE

Tech Tips

Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Display
Symptom	Suspected Area	See page
Television display does not turn on.	Proceed to "Television Display Power Source Circuit"	Click here
Television display does not turn on.	Proceed to "Television Display does not Turn ON"	Click here
Black screen (when a disc or SD card is inserted, or when the system is in VTR mode).	Proceed to "Television Display Power Source Circuit"	Click here
	Television display assembly	Click here
Color on display screen is not usual.	Adjust the settings for contrast, tint, color and brightness	-
	Proceed to "Operation Check (Color Bar Check)"	Click here
	Television display assembly	Click here
Only the BD/DVD screen is not displayed or not stable.	Check and clean disc	Click here
Only the BD/DVD screen is not displayed or not stable.	Television display assembly	Click here
Only display screen input from an external device is not displayed or not stable.	Check if the external device is normal	-
	Proceed to "Display Signal Circuit between Video Terminal and Television Display"	Click here
	Video (video adapter) terminal	-
	Television display assembly	Click here
Only the SD card screen is not displayed or not stable.	Check SD card (usable SD card, recording files and format)	-
Only the SD card screen is not displayed or not stable.	Television display assembly	Click here

Sound
Symptom	Suspected Area	See page
Only sound quality input from an external device is poor or no sound can be heard.	Check if the external device is normal	-
	Proceed to "Television Display Power Source Circuit"	Click here
	Proceed to "Sound Signal Circuit between Video Terminal and Television Display"	Click here
	Video (video adapter) terminal	-
	Television display assembly	Click here
Quality of sound from wireless headphones is poor or no sound can be heard.	Proceed to "Television Display Power Source Circuit"	Click here
	Proceed to "Sound from Wireless Headphones is Difficult to Hear, cannot be Heard, or Quality is Poor"	Click here
	Television display assembly	Click here
Quality of sound from wired headphones is poor or no sound can be heard. (from both sides)	Proceed to "Television Display Power Source Circuit"	Click here
	Proceed to "Sound from Wired Headphones is Difficult to Hear, cannot be Heard, or Quality is Poor"	Click here
	Proceed to "Sound Signal Circuit between Headphone Terminal and Television Display"	Click here
	Television display assembly	Click here
Quality of sound from wired headphones is poor or no sound can be heard. (from one side)	Proceed to "Sound from Wired Headphones is Difficult to Hear, cannot be Heard, or Quality is Poor"	Click here
	Proceed to "Sound Signal Circuit between Headphone Terminal and Television Display"	Click here
	Television display assembly	Click here
Quality of sound from speakers is poor or no sound can be heard. (w/ Navigation System)	Proceed to "Television Display Power Source Circuit"	Click here
	Proceed to "Sound Signal Circuit between Navigation Receiver Assembly and Television Display Assembly"	Click here
	Proceed to "Mute Signal Circuit between Navigation Receiver Assembly and Television Display Assembly"	Click here
	Proceed to "Sound Signal Circuit between Navigation Receiver Assembly and Stereo Component Amplifier" (for Navigation Receiver Type)	Click here
	Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Component Amplifier" (for Radio and Display Type)	Click here
	Proceed to "Mute Signal Circuit between Navigation Receiver Assembly and Stereo Component Amplifier" (for Navigation Receiver Type)	Click here
	Proceed to "Mute Signal Circuit between Radio Receiver and Stereo Component Amplifier" (for Radio and Display Type)	Click here
	Television display assembly	Click here
	Proceed to "Speaker Circuit" (for Navigation Receiver Type)	Click here
	Proceed to "Speaker Circuit" (for Radio and Display Type)	Click here
	Stereo Component Amplifier Assembly	Click here
	Navigation receiver assembly	Click here
Quality of sound from speakers is poor or no sound can be heard. (w/o Navigation System)	Proceed to "Television Display Power Source Circuit"	Click here
	Proceed to "Sound Signal Circuit between Radio Receiver Assembly and Television Display Assembly"	Click here
	Proceed to "Mute Signal Circuit between Radio Receiver Assembly and Television Display Assembly"	Click here
	Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Component Amplifier"	Click here
	Proceed to "Mute Signal Circuit between Radio Receiver and Stereo Component Amplifier"	Click here
	Television display assembly	Click here
	Proceed to "Speaker Circuit"	Click here
	Radio and display receiver assembly	Click here

Remote Control
Symptom	Suspected Area	See page
A remote control system does not operate.	Proceed to "Television Display Power Source Circuit"	Click here
	Proceed to "A Remote Control System does not Operate"	Click here
	Television display assembly	Click here

Illumination
Symptom	Suspected Area	See page
Television display assembly does not illuminate when the light control switch turns on.	Lighting System	Click here
	Harness or connector	-
	Television display assembly	Click here