AUDIO AND VISUAL SYSTEM (for Radio and Display Type) OPERATION CHECK


  1. CHECK PANEL & STEERING SWITCH

    Tech Tips


    • The radio and display receiver assembly panel switches are checked in the following procedure.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be exactly the same as on the actual vehicle screen.

    • Some of the following functions may also differ from the actual vehicle depending on the device settings and options.


    1. Enter diagnostic mode Click here.

    2. A01DPIQ

      Select "Function Check/Setting" from the "Service Menu" screen.

    3. A01DM1O

      Select "Panel&Steering Switch" from the "Function Check/Setting I" screen.

    4. Panel & Steering Switch Check Mode


      1. A01DP8LE01

        Operate each switch and check that the number of switches pushed and the switch conditions are correctly displayed.

        Screen Description
        Display Content
        *a: Switch condition "Pushed" is displayed when any switch is pushed
        *b: Number of pushed switch
        • Number of switches pushed at once is displayed

        • If more than 3 switches are pushed at once, "More than 3" is displayed

        *c: Rotary switch direction Direction of rotary switch is displayed

        Note

        When the "SET UP" or "MENU" is pressed and held for 3 seconds or more, diagnostic mode will be canceled.

  2. CHECK TOUCH SWITCH

    Tech Tips


    • The touch switches on the screen are checked in the following procedure.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01DPIQ

      Select "Function Check/Setting" from the "Service Menu" screen.

    3. A01DR56

      Select "Touch Switch" from the "Function Check/Setting I" screen.

    4. A01DUTU

      Touch Switch Check


      1. Touch the display anywhere in the open area to perform the check when the "Touch Switch Check" screen is displayed.

        Tech Tips


        • A "+" mark is displayed where the display is touched.

        • The "+" mark remains on the display even after the finger is removed.

  3. CHECK MICROPHONE

    Tech Tips


    • The microphone and microphone input level are checked in the following procedure.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01DPIQ

      Select "Function Check/Setting" from the "Service Menu" screen.

    3. A01DUKC

      Select "Mic&Voice Recognition" from the "Function Check/Setting I" screen.

    4. Microphone and Voice Recognition Check


      1. A01DPY6E01

        When speaking into the microphone, check that the microphone input level meter changes according to the input level.

        Screen Description
        Display Content
        *a: Microphone input level meter Monitors the microphone input level every 0.1 seconds and displays the results in 8 different levels
        *b: Recording switch* Starts recording
        *c: Stop switch* Stops recording and playing
        *d: Play switch* Plays the recorded voice
        *e: Recording indicator* Comes on while recording

        • *: w/ Recording Function

  4. CHECK VEHICLE SIGNAL

    Tech Tips


    • Vehicle signals received by the radio and display receiver assembly are checked in the following procedure.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01DPIQ

      Select "Function Check/Setting" from the "Service Menu" screen.

    3. A01DRMW

      Select "Vehicle Signal" from the "Function Check/Setting I" screen.

    4. Vehicle Signal Check Mode


      1. A01DUN2

        When the "Vehicle Signal Check Mode" screen is displayed, check all the vehicle signal conditions.

        Screen Description
        Display Content
        Battery Battery voltage is displayed
        IG Ignition switch ON/OFF state is displayed
        PKB Parking brake ON/OFF state is displayed
        REV Reverse signal ON/OFF state is displayed
        SPEED Vehicle speed is displayed in km/h
        TAIL Tail signal (light control switch) ON/OFF state is displayed
        ADIM/TCAN Tail signal (light control switch) ON/OFF state is displayed.

        Tech Tips


        • Only items sending vehicle signals will be displayed.

        • This screen displays vehicle signals received by the radio and display receiver assembly.

        • This screen is updated once per second.

  5. CHECK HF VOICE QUALITY SETTING

    Tech Tips


    • The hands-free voice of a "Bluetooth" compatible phone can be adjusted using the following procedure.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be exactly the same as on the actual vehicle screen.


    1. Enter diagnostic mode Click here.

    2. A01DPIQ

      Select "Function Check/Setting" from the "Service Menu" screen.

    3. A01DODF

      Select "HF Voice Quality Setting" from the "Function Check/Setting I" screen.

    4. A01DNFGE01
      Text in Illustration
      *a Numeric keypad
      *b Setting button
      *c Reset button

      Hands-Free Voice Quality Setting

      Note

      Sound quality may deteriorate when the receive voice level is changed more than necessary. For this reason, check that the received voice quality is still acceptable after changing this setting.


      1. If necessary, refer to the table below to adjust the voice quality type with the numeric keypad.

      2. When adjusting the settings, use the number pad on the screen to input the voice quality type according to the table.

        Settings
        Parameter Target Phenomenon Voice Quality Type Effect of Changing Voice Quality Negative Effect of Changing Voice Quality

        A

        (Noise)

        The other party hears background noise when listening to your voice 1000 The amount of background noise the other party hears when listening to your voice is reduced The volume of voice the other party hears when listening to your voice may temporarily drop

        B

        (Noise)

        The other party hears a lot of background noise when listening to your voice 2000 The amount of background noise the other party hears when listening to your voice is sharply reduced. The volume of voice the other party hears when listening to your voice may temporarily drop.

        C

        (Noise)

        The other party hears weak echoes 0100 The amount of echo is reduced (low level) Sound quality of the other party deteriorates (low level)

        D

        (Noise)

        The other party hears strong echoes 0200 The amount of echo is reduced (high level) Sound quality of the other party deteriorates (high level)
        Settings (When Multiple Phenomena Occurred)
        Parameter Target Phenomenon Voice Quality Type Effect of Changing Voice Quality Negative Effect of Changing Voice Quality
        A+C The other party hears background noise and weak echoes when listening to your voice 1100
        • The amount of background noise the other party hears when listening to your voice is reduced

        • The amount of echo is reduced (low level)


        • The volume of voice may drop temporarily

        • Sound quality of the other party deteriorates (low level)

        A+D The other party hears background noise and strong echoes when listening to your voice 1200
        • The amount of background noise the other party hears when listening to your voice is reduced

        • The amount of echo is reduced (high level)


        • The volume of voice may drop temporarily

        • Sound quality of the other party deteriorates (high level)

        B+C The other party hears a lot of background noise and weak echoes when listening to your voice 2100
        • The amount of background noise the other party hears when listening to your voice is sharply reduced

        • The amount of echo is reduced (low level)


        • The volume of voice may drop temporarily

        • Sound quality of the other party deteriorates (low level)

        B+D The other party hears a lot of background noise and strong echoes when listening to your voice 2200
        • The amount of background noise the other party hears when listening to your voice is sharply reduced

        • The amount of echo is reduced (high level)


        • The volume of voice may drop temporarily

        • Sound quality of the other party deteriorates (high level)

        Tech Tips


        • The default value is "0000".

        • Settings will be applied when the setting button is selected.

        • If voice quality type values that are not in the table are input, the setting will not be applied and a positive effect may not be gained.

        • If the quality of phone calls decreases due to the changed settings, return the settings to "0000" by pressing the "INIT" switch.

  6. CHECK SPEAKER


    • This function is used when checking the speaker wiring and whether the speakers are functioning properly.

    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.


    1. Turn audio mode on and play any audio source.

      Tech Tips

      This audio source will be used for the speaker check.

    2. Enter diagnostic mode Click here.

    3. A01DURM

      Select "Failure Diagnosis" from the "Service Menu" screen.

    4. A01DR68

      Select "System Check" from the "Failure Diagnosis" screen.

    5. A01DP6F

      Select "SPCheck ON" from the "System Check Mode" screen.

    6. Check the speaker wiring and check that the speakers are functioning properly.

      Tech Tips


      • Check that each speaker outputs sound from the selected audio source properly.

      • "SPCheck OFF" is displayed during the speaker check.

      • Sound can be heard from the speakers around the vehicle in order beginning from a speaker on the front side.

    7. Sound stops when any of the following conditions are met:


      1. The "SPCheck OFF" switch is pressed.

      2. The ignition switch is turned off.

      3. Diagnostic mode is turned off.

      4. The screen is changed to another screen.

      5. Audio mode is turned off.

  7. CHECK SOFTWARE ERROR HISTORY

    Tech Tips

    This function is used to check the cause when the radio and display receiver assembly screen is blacked out.


    1. Check software error history.


      1. Connect the GTS to the DLC3.

      2. Turn the ignition switch to ON.

      3. Turn the GTS on.

      4. Enter the following menus: Body Electrical / Navigation System / Utility / Software Error History.

      5. When an item is stored for Software Error History, record it before repairing the radio and display receiver assembly.

        Software Error History Screen Description
        Error Description Trigger Detail
        Software Reset Navi Microcomputer Hexadecimal Number
        Audio Microcomputer
        CAN Microcomputer
        No Video Signal Front Monitor
        Rear Monitor
        MOST Cold Restart Always

        Tech Tips


        • Software Error History can store up to 5 history data items. If a new software error occurs when 5 data items have already been stored, the oldest data is cleared and the new data is stored.

        • If an error that is unsupported by the GTS occurs, a "-" is displayed for the display items.

    2. Clear software error history.


      1. When DTCs are cleared using any of the following operations, Software Error History will be cleared as well Click here.


        • Cleared using the GTS.

        • Cleared using the system check mode screen.

        • Cleared using the unit check mode screen.

  8. CHECK OPTICAL DISC ERROR HISTORY

    Tech Tips

    This function is used to check the cause when an optical disc error occurs.


    1. Check optical disc error history.


      1. Connect the GTS to the DLC3.

      2. Turn the ignition switch to ON.

      3. Turn the GTS on.

      4. Enter the following menus: Body Electrical / Navigation System / Utility / Optical Disc Error History.

      5. When an item is stored for Optical Disc Error History, record it before proceeding with troubleshooting.

        Optical Disc Error History Screen Description
        Display Content
        Error Type Displays the type of error.
        Device Displays the malfunctioning device.
        Date Displays the date and time that the malfunction occurred.
        "Error Type" Screen Description
        Error Type Detection Condition Action
        Read Error When a disc read error occurs.

        Proceed to next suspected area shown in Problem Symptoms Table Click here

        Disc damaged/upside down/dirty

        When it is determined that any of the following is the cause of the disc read error:


        • The disc cannot be read.

        • The disc cannot be read because of dirt or scratches.

        • The disc cannot be read because it is inserted upside down.

        Cannot determine disc type An unsuitable disc is inserted.
        DPS error When an error occurs while decoding MP3/WMA/AAC files.
        Some files are corrupt
        • When MP3/WMA/AAC files cannot be played back because they are unsupported.

        • Even though the file extensions are MP3, WMA or AAC files cannot be played back because the header information cannot be read.

        Some files cannot be found
        • When a disc without music data is played back.

        • When there are no playable MP3/WMA/AAC files.

        Copy protection violation When a file with copyright protection that cannot be played back is played back.
        "Device" Screen Description
        Device Content
        DVD-P Radio and display receiver assembly
        CD-P Radio and display receiver assembly
        R-Seat DVD-P Television display assembly

        Tech Tips


        • Optical Disc Error History can store up to 7 history data items. If a new optical disc error occurs when 7 data items have already been stored, the oldest data is cleared and the new data is stored.

        • If an error that is unsupported by the GTS occurs, a "-" or blank is displayed for the display items.

    2. Clear optical disc error history.


      1. When DTCs are cleared using any of the following operations, Optical Disc Error History will be cleared as well Click here.


        • Cleared using the GTS.

        • Cleared using the system check mode screen.

        • Cleared using the unit check mode screen.

  9. CHECK VIDEO DEVICE CONNECTION CHECK

    Tech Tips


    • This function is used to detect disconnection of the video devices.

    • In order to inspect the RSE, a disc should be inserted into the radio and display receiver assembly.


    1. Check Video Device Connection Check.


      1. Connect the GTS to the DLC3.

      2. Turn the ignition switch to ON.

      3. Turn the GTS on.

      4. Enter the following menus: Body Electrical / Navigation System / Utility / Video Device Connection Check.

      5. When an item is stored for Video Device Connection Check, record it before proceeding with troubleshooting.

        Tech Tips


        • DTCs are stored when errors are detected.

        • Depending on the vehicle, some of the items are not displayed on the "Error Detected Image Line (Type)" screen.

        Video Device Connection Check Screen Description
        Error Detected Image Line (Type) Areas to be Checked
        H/U - > Separate Display (GVIF) Not available
        H/U - > Full RSE (GVIF) Not available
        RSE - > Seat Back Display RH (GVIF) Not available
        RSE - > Seat Back Display LH (GVIF) Not available
        Rear Camera - > H/U (NTSC) NTSC video signal between the radio and display receiver assembly and television camera assembly
        IPA/BGM/PVM ECU - > Separate Display (GVIF) Not available
        IPA/BGM/PVM ECU - > H/U (NTSC) NTSC video signal between the radio and display receiver assembly and parking assist ECU
        IPA/BGM/PVM ECU - > H/U (GVIF) Not available
    2. Clear video device connection check.


      1. When DTCs are cleared using any of the following operations, Video Device Connection Check will be cleared as well Click here.


        • Cleared using the GTS.

        • Cleared using the system check mode screen.

        • Cleared using the unit check mode screen.

  10. TOYOTA LINK RESET PROCEDURE (w/ Toyota Link Function)


    1. Duplicate the problem symptom.

    2. Check cellular phone compatibility.


      1. Check if the cellular phone/vehicle is compatible (Refer to http://www.toyota.com.au/).

      2. If the cellular phone is not compatible, recommend to the customer a compatible cellular phone.

    3. Delete all paired devices from the cellular phone.


      1. This procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.

    4. Remove the Toyota Link app from the phone.

      Note

      Only perform this step if the customer is present and approves.


      1. The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.

    5. Reset the phone.

      Note

      Only perform this step if the customer is present and approves.


      1. Turn off the phone and remove the battery for 15 seconds. For instructions on how to reset cellular devices, refer to the appropriate manufacturer's website.

    6. Reinstall the Toyota Link app on the phone (if removed).


      1. This procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.

    7. Delete all personal data from the radio and display receiver assembly.


      1. Delete all personal data from the radio and display receiver assembly.

        Note

        Only perform this step if the customer is present and approves.

        Tech Tips

        Re-installation of applications must be completed before applications will appear on the radio and display receiver assembly.

    8. Disconnect the cable from the negative (-) battery terminal.


      1. Record all radio station presets.

      2. Disconnect the cable from the negative (-) battery terminal and leave it disconnected for 2 minutes.

    9. Check if the problem symptom has been repaired.