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NAVIGATION SYSTEM (for Navigation Receiver Type) Cannot Connect to Center

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DTC Code DTC Name
  Cannot Connect to Center
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INSPECTION PROCEDURE

Tip:

When replacing the navigation receiver assembly, it is necessary to perform the vehicle contract setting for Connected Services (w/ Connected Services Function).

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PROCEDURE


  1. Click here

    CHECK SETTINGS


    1. Check the "iPhone", "iPod touch" or "MirrorLink" compatible smartphone settings.

      Table 1. Result
      Result Proceed to
      Data communication is enabled, a SIM card is inserted and reception is good A
      Data communication is disabled B
      A SIM card is not inserted (for "iPhone", "MirrorLink" compatible smartphone) C
      Reception is poor or the smartphone is outside the service area D

  2. Click here

    CHECK APPLICATION


    1. Check if a Connected Services compatible application is installed on the connected "iPhone", "iPod touch" or "MirrorLink" compatible smartphone.

      Tip:
      • Some applications require payment.

      • The names of applications are subject to change.

      Table 2. Result
      Result Proceed to
      A Connected Services compatible application is installed A
      A Connected Services compatible application is not installed B

  3. Click here

    CHECK APPLICATION RUNNING STATUS


    1. Connect the "iPhone" or "iPod touch" to the head unit using a dedicated cable, and touch "Connected services" on the information screen of the navigation receiver assembly with a Connected Services compatible application running.

      Tip:
      • The Connected Services function may not start if the application is not running.

      • The Connected Services function may not start if the application is not running.

      Table 3. Result
      Result Proceed to
      The "iPhone", "iPod touch" or "MirrorLink" compatible smartphone can be operated A
      The "iPhone", "iPod touch" or "MirrorLink" compatible smartphone cannot be operated B

  4. Click here

    CHECK NO. 1 STEREO JACK ADAPTER ASSEMBLY


    1. Replace the No. 1 stereo jack adapter assembly (Click here).

      OK
      The "iPhone", "iPod touch" or "MirrorLink" compatible smartphone can be operated.
      Table 4. Result
      Result Proceed to
      OK A
      NG (for "MirrorLink" compatible smartphone) B
      NG (for "iPhone", "iPod touch") C

  5. Click here

    CHECK "Bluetooth" CONNECTION


    1. Check that the head unit and "MirrorLink" compatible smartphone can be connected using "Bluetooth".

      Table 5. Result
      Result Proceed to
      Can be connected using "Bluetooth" A
      Cannot be connected using "Bluetooth" B

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    CHECK PRODUCT INFORMATION (OPERATION CHECK)


    1. Contact the on-site operator and register the user (Click here).

      OK
      The "iPhone", "iPod touch" or "MirrorLink" compatible smartphone can be operated.

  7. Click here

    END

  8. Click here

    ENABLE DATA COMMUNICATION

  9. Click here

    INSERT SIM CARD

  10. Click here

    USE IN LOCATION WITH GOOD RECEPTION

  11. Click here

    INSTALL CONNECTED SERVICES COMPATIBLE APPLICATION

  12. Click here

    END

  13. Click here

    END

  14. Click here

    GO TO ""Bluetooth" COMPATIBLE CELLULAR PHONE CANNOT BE CONNECTED" IN PROBLEM SYMPTOMS TABLE

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    REPLACE NAVIGATION RECEIVER ASSEMBLYClick here