NAVIGATION SYSTEM (for Navigation Receiver Type) Cellular Phone Registration Failure

INSPECTION PROCEDURE

Tech Tips


  • If the operation of a cellular phone or the navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

  • When replacing the navigation receiver assembly, it is necessary to perform the vehicle contract setting for Connected Services (w/ Connected Services Function).

PROCEDURE


  1. CHECK USAGE CONDITION


    1. Check that the vehicle and cellular phone meet the following conditions:

      Note

      If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.


      • The cellular phone is "Bluetooth" compatible Click here.

      • "Bluetooth" setting of the cellular phone is on.

      • Operating system and software of the cellular phone are the latest versions.

      • There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.

    2. Register the cellular phone again and check if it is registered correctly.

      Tech Tips

      If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

      OK
      The cellular phone is registered correctly.

    NG

    RESTART CELLULAR PHONE Click here

    OK

    END (USAGE CONDITION IS DEFECTIVE)

  2. RESTART CELLULAR PHONE


    1. Turn the engine switch off.

    2. Turn the engine switch on (ACC).

    3. Register the cellular phone as a connected device again and check if it is registered correctly.

      Tech Tips

      If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

      OK
      The cellular phone is registered correctly.

    NG

    CHECK BRING CELLULAR PHONE NEAR IN-VEHICLE DEVICE Click here

    OK

    END (TEMPORARY MALFUNCTION WITH "Bluetooth" OF CELLULAR PHONE)

  3. CHECK BRING CELLULAR PHONE NEAR IN-VEHICLE DEVICE


    1. Place the cellular phone close to the navigation receiver assembly.

    2. Register the cellular phone as a connected device again and check if it is registered correctly.

      Tech Tips

      If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

      OK
      The cellular phone is registered correctly.

    NG

    CLEAR REGISTERED DEVICE INFORMATION Click here

    OK

    END (TEMPORARY MALFUNCTION WITH "Bluetooth")

  4. CLEAR REGISTERED DEVICE INFORMATION


    1. Clear all "Bluetooth" devices registered to the cellular phone and navigation receiver assembly.

    2. Register the cellular phone as a connected device again and check if it is registered correctly.

      Tech Tips

      If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

      OK
      The cellular phone is registered correctly.

    NG

    CHECK USING ANOTHER VEHICLE Click here

    OK

    END (TEMPORARY MALFUNCTION WITH "Bluetooth")

  5. CHECK USING ANOTHER VEHICLE


    1. Check if the cellular phone can be registered normally to another "Bluetooth" audio compatible vehicle of the same model.

      Tech Tips


      • Make sure to obtain the customer's permission to perform this procedure.

      • After the inspection, clear the registered information and usage history acquired during the inspection.

      • If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

      OK
      The cellular phone is registered correctly.

    NG

    CHECK USING ANOTHER CELLULAR PHONE Click here

    OK

    REPLACE NAVIGATION RECEIVER ASSEMBLY Click here

  6. CHECK USING ANOTHER CELLULAR PHONE


    1. Using another "Bluetooth" compatible cellular phone, register the cellular phone and check that it is registered correctly.

      Tech Tips


      • Make sure to obtain the customer's permission to perform this procedure.

      • After the inspection, clear the registered information and usage history acquired during the inspection.

      • If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

      OK
      The cellular phone is registered correctly.

    NG

    REPLACE NAVIGATION RECEIVER ASSEMBLY Click here

    OK

    END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)