NAVIGATION SYSTEM The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

INSPECTION PROCEDURE

PROCEDURE


  1. CHECK CELLULAR PHONE


    1. Check if the voice on the other side can be heard using a cellular phone.

      OK
      Voice can be heard.

    NG

    REPAIR OR REPLACE CELLULAR PHONE

    OK

  2. CHECK NAVIGATION SYSTEM


    1. Check that voice guidance can be heard from the driver side speaker.

      OK
      Voice guidance can be heard.

    NG

    GO TO "VOICE GUIDANCE DOES NOT FUNCTION" IN PROBLEM SYMPTOMS TABLE Click here

    OK

  3. CHECK SETTINGS


    1. A0162QGE01

      Check if the volume level is set to low on the CALL screen.

      OK
      The level is not set low.

    NG

    SET VOLUME TO HIGH

    OK

  4. CHECK SETTINGS


    1. A015YV8E02

      Enter the "Handsfree Voice Quality Set" mode Click here.

    2. Check if the Receive Voice Level is set to "0".

      Tech Tips

      The Receive Voice Level can be set to 11 different levels, -5 to +5, with a 3 dB difference.

    3. Check if the Receive Voice Level is set to the minimum or maximum level.

      Tech Tips

      When the Receive Voice Level is set to the minimum or maximum level, the sound may be distorted.

      OK
      The Receive Voice Level is set to "0".

    NG

    SET RECEIVE VOICE LEVEL TO "0"

    OK

    PROCEED TO NEXT CIRCUIT INSPECTION SHOWN IN PROBLEM SYMPTOMS TABLE Click here