The back door closer system troubleshooting procedure based on the premise that the power back door system is operating normally. Check the power back door system first before troubleshooting the back door closer system (Click here).
Use the procedure to troubleshoot the back door closer system.
*: Use the intelligent tester.
VEHICLE BROUGHT TO WORKSHOP
INSPECT BATTERY VOLTAGE
| Standard voltage |
|---|
| 11 to 14 V |
If the voltage is below 11 V, recharge or replace the battery before proceeding.
CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*
Use the intelligent tester to check if the CAN communication system is functioning normally.
| Result | ||||||
|---|---|---|---|---|---|---|
|
CHECK FOR DTC*
Check for DTCs (Click here).
Clear the DTCs (Click here).
Recheck for DTCs (Click here).
| Result | ||||||
|---|---|---|---|---|---|---|
|
PROBLEM SYMPTOMS TABLE
| Result | ||||||
|---|---|---|---|---|---|---|
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OVERALL ANALYSIS AND TROUBLESHOOTING*
Operation check (Click here)
Terminals of ECU (Click here)
Data List / Active Test (Click here)
REPAIR OR REPLACE
CONFIRMATION TEST