AUDIO AND VISUAL SYSTEM The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

INSPECTION PROCEDURE

PROCEDURE

1. Click here

   CHECK CELLULAR PHONE

   
   

   1. Check if the other caller can hear your voice properly.

      OK
      Your voice can be heard correctly.

      Tip:
      

      • Do this with the blower motor of the air conditioning system stopped. If an outlet of the air conditioning system is facing the microphone, noise may be recorded.

      • The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.

   
   
   • OKClick here
   • NGClick here
2. Click here

   CHECK SETTINGS

   
   

   1. Check if mute is set to on.

      OK
      Mute is not set to on.

   
   
   • OKClick here
   • NGClick here
3. Click here

   REPAIR OR REPLACE CELLULAR PHONE

4. Click here

   TURN MUTE OFF

5. Click here

   PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLEClick here