AUDIO AND VISUAL SYSTEM (w/ Microphone) The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

INSPECTION PROCEDURE

Tech Tips

If an outlet of the air conditioning system is facing the microphone, noise may be recorded and the other caller may not be able to hear your voice properly.

PROCEDURE


  1. CHECK CELLULAR PHONE


    1. Check if the other caller can hear your voice properly.

      OK
      Your voice can be heard properly.

      Tech Tips

      The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.


    NG

    REPAIR OR REPLACE CELLULAR PHONE

    OK

  2. CHECK SETTINGS


    1. Check if the mute is not set to on.

      OK
      Mute is not set to on.

    NG

    TURN MUTE OFF

    OK

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Click here