Tech Tips
The wireless door lock control system (w/ Smart Entry and Start System) troubleshooting procedure is based on the premise that the power door lock control system is operating properly. Check the power door lock control system first before troubleshooting the wireless door lock control system. Use this procedure to troubleshoot the wireless door lock control system (w/ Smart Entry and Start System).
*: Use the GTS.
VEHICLE BROUGHT TO WORKSHOP
| NEXT |
|
CUSTOMER PROBLEM ANALYSIS CHECK
Tech Tips
In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
The following 5 items are important points for problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency, whether the problem occurred recently or has been occurring for a long time |
| Where | Whether the problem occurs at a specific location |
| Under what conditions? | Whether the doors were locked or unlocked, whether the engine switch was on, whether the engine has started |
| How did it happen? | Problem symptoms |
| NEXT |
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INSPECT BATTERY VOLTAGE
Measure the battery voltage.
| Standard voltage |
|---|
| 11 to 14 V |
If the voltage is below 11 V, recharge or replace the battery before proceeding.
| NEXT |
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CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*
Use the GTS to check if the CAN communication system is functioning normally Click here.
| Result | Proceed to |
|---|---|
| CAN DTC is not output | A |
| CAN DTC is output | B |
| B |
|
GO TO CAN COMMUNICATION SYSTEM Click here |
| A |
|
CHECK FOR DTC*
Clear the DTCs Click here.
Check for DTCs Click here.
| Result | Proceed to |
|---|---|
| DTCs are not output | A |
| Wireless door lock control system DTCs are output | B |
| Smart entry and start system (for Entry Function) DTCs are output | C |
| B |
|
GO TO DIAGNOSTIC TROUBLE CODE CHART Click here |
| C |
|
GO TO SMART ENTRY AND START SYSTEM (FOR ENTRY FUNCTION) Click here |
| A |
|
PROBLEM SYMPTOMS TABLE
Refer to Problem Symptoms Table Click here.
| Result | Proceed to |
|---|---|
| Fault is not listed in Problem Symptoms Table | A |
| Fault is listed in Problem Symptoms Table | B |
| B |
|
ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE |
| A |
|
OVERALL ANALYSIS AND TROUBLESHOOTING*
Terminals of ECU Click here
Date List / Active Test Click here
Operation Check Click here
| NEXT |
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ADJUST, REPAIR OR REPLACE
| NEXT |
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CONFIRMATION TEST
| NEXT |
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| END |