TELEMATICS SYSTEM(for G-BOOK), Diagnostic DTC:B15EF

DTC Code DTC Name
B15EF Helpnet Vehicle Installation Device ID Malfunction/Unmatched

DESCRIPTION

This DTC will be stored when either of the following conditions is met:


DTC No. Detection Item DTC Detection Condition Trouble Area
B15EF Helpnet Vehicle Installation Device ID Malfunction/Unmatched Mayday ID is invalid -

PROCEDURE


  1. CHECK DEVICE


    1. Check the part replacement history.


      1. Check if the radio receiver assembly or telematics transceiver has been replaced in the past.

    2. Check the mayday ID.


      1. Enter diagnostic mode.

        Click here

      2. Select "Service Information" on the "Service Menu" screen.

        B004V8Y
      3. Select "MEU Information" from the "Service Information" screen.

        B004T19
      4. Select "DCM Information" on the "MEU Information" screen.

        B004VYH
      5. Check the mayday ID using the "DCM Information" screen.

        B004XQR
    3. Contact the G-BOOK support center.


      1. Contact the G-BOOK support center and inform them of the following:


        • Replacement history of the radio receiver assembly

        • Replacement history of the telematics transceiver

        • Mayday ID

        Tech Tips

        The G-BOOK support center will perform an investigation and provide the results.

      2. Perform the vehicle contract setting.

        Click here

      Result
      Proceed to
      NEXT

    NEXT
  2. CLEAR DTC


    1. Clear the DTCs.

      Click here


      Body Electrical > Navigation System > Clear DTCs
      Result
      Proceed to
      NEXT

    NEXT