AUDIO AND VISUAL SYSTEM Miracast cannot be started

CAUTION / NOTICE / HINT

Note

The following malfunctions may occur if a radio receiver assembly from another vehicle is installed to this vehicle. Therefore, when replacing the radio receiver assembly, be sure to replace it with new one.


  • Communication malfunction DTC is output

  • Does not operate normally

Tech Tips

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.

Click here

PROCEDURE


  1. CHECK DEVICE


    1. Check whether the customer's device supports "Miracast" functionality.

      Tech Tips

      For supported devices, Click here

      Result
      Result Proceed to
      The customer's device supports "Miracast" functionality A
      The customer's device does not support "Miracast" functionality B

    B

    CHECK USING ANOTHER "Miracast" COMPATIBLE DEVICE

    A

  2. CHECK DEVICE SETTINGS


    1. Check whether the "Miracast" functionality is set to "On" in the settings of the customer's device.

      Tech Tips


      • "Miracast" is normally set to "Off" by default. As a result, the setting must be manually changed to "On".

      • The operation method differs depending on the device. The name "Miracast" also refers to "Screen Mirroring" and "Media Output", etc.

      Result
      Result Proceed to
      "Miracast" functionality is set to "On" in the settings of the customer's device A
      "Miracast" functionality is not set to "On" in the settings of the customer's device B

    B

    CHECK AFTER TURNING "Miracast" FUNCTIONALITY TO "ON"

    A

  3. CHECK RADIO RECEIVER ASSEMBLY SETTINGS


    1. Check that the "Wi-Fi power" setting is "On" in the "Wi-Fi" settings on the multi-display.

    2. Check that the "Access to network" setting is "Off" in the "Wi-Fi" settings on the multi-display.*


      • *: w/ "Wi-Fi" (Station) Function

    3. Check that the "Bluetooth power" setting is "Off" on the multi-display.

      Tech Tips

      Bluetooth and "Miracast" and "Wi-Fi" use the same 2.4 GHz band radio waves. As a result, the connection may suffer from outages due to radio interference if connecting simultaneously.

      Result
      Proceed to
      NEXT

    NEXT

  4. CHECK CONNECTION RESULT


    1. Check connection:


      1. Check the connection between the device and "Miracast" on the multi-display in the vehicle and on the device itself.

      2. Allow Miracast video to be streamed to the multi-display and wait for 15 seconds.

      3. Check that the smart phone screen is displayed on the multi-display.

      Tech Tips

      If the "Miracast" connection cannot be established even after checking, confirm the connection again.

      Result
      Result Proceed to
      Smartphone screen is displayed on the multi-display A
      "Miracast" connection cannot be established even after performing the above connection check twice B

    A

    USE SIMULATION METHOD TO CHECK Click here

    B

  5. CHECK USING ANOTHER DEVICE


    1. Check using another "Miracast" supported device.

      Result
      Result Proceed to
      Established connection with "Miracast" A
      Could not establish connection with "Miracast" B

    A

    END (DEVICE IS DEFECTIVE)

    B

    REPLACE RADIO RECEIVER ASSEMBLY Click here