FLUSH HANDLE SYSTEM Improper Operation

DESCRIPTION

• If the door outside handle sub-assembly spontaneously opens even though no door outside handle sub-assembly open operation was performed, a vehicle malfunction, environmental problem, and customer (including passenger) operation are possible causes. Using History of Reason for Operation allows the cause to be narrowed down, and repair, replacement, and in some circumstances explaining the environment or usage conditions can help resolve the malfunction.

• If the door outside handle sub-assembly spontaneously retracts even though no door outside handle sub-assembly open operation was performed, a vehicle malfunction, environmental problem, and customer (including passenger) operation are possible causes. Using History of Reason for Operation allows the cause to be narrowed down, and repair, replacement, and in some circumstances explaining the environment or usage conditions can help resolve the malfunction.

WIRING DIAGRAM

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CAUTION / NOTICE / HINT

PROCEDURE

1. CHECK FLUSH HANDLE OPERATION HISTORY

   
   

   1. Use the GTS to check the door glass operation history around the time that the malfunction reported by the customer occurred, based on the contents of the customer interview and the last recorded door outside handle operation history around the time that the problem is reported to have occurred.

      
      

      1. On the GTS screen, enter the following menus: Body Electrical / Main Body / Utility / Operation History Analysis. According to the display on the GTS, read the operation history.

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      2. Check that there is door outside handle operation history as reported by the customer.

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         Tech Tips

         Based on the displayed operation history, perform vehicle-side inspection, and perform repairs if a problem is found. If the vehicle has no malfunction, interview the customer about possible causes such as "the driver" and "environmental / other than the driver".

      Result

      Result Proceed to There is no operational history around the time that the customer reported the malfunction to have occurred A There is operational history around the time that the customer reported the malfunction to have occurred, and by following the instructions to inspect the relevant areas, the malfunction was identified B There is operational history around the time that the customer reported the malfunction to have occurred, but the malfunction could not be identified even by following the instructions to inspect the relevant areas C

   
   

   B

   END

   C

   INTERVIEW THE CUSTOMER Click here

   A

2. CHECK FLUSH HANDLE SYSTEM

   
   

   1. Check the flush handle system operation.

      Click here

      OK
      Flush handle system normally.

      Result
      Proceed to OK NG

   
   

   NG

   GO TO FLUSH HANDLE SYSTEM Click here

   OK

3. CHECK POWER DOOR LOCK CONTROL SYSTEM

   
   

   1. Check the power door lock control system operation.

      Click here

      OK
      Power door lock control system is normally.

      Result
      Proceed to OK NG

   
   

   NG

   GO TO POWER DOOR LOCK CONTROL SYSTEM Click here

   OK

4. CHECK WIRELESS DOOR LOCK CONTROL SYSTEM

   
   

   1. Check the wireless door lock control system operation.

      Click here

      OK
      Wireless door lock control system operates normally.

      Result
      Proceed to OK NG

   
   

   NG

   GO TO WIRELESS DOOR LOCK CONTROL SYSTEM Click here

   OK

5. CHECK ENTRY AND START SYSTEM (for Entry Function)

   
   

   1. Check the entry and start system (for Entry Function) operation.

      Click here

      OK
      Entry and start system (for Entry Function) operates normally.

      Result
      Proceed to OK NG

   
   

   NG

   GO TO ENTRY AND START SYSTEM (for Entry Function) Click here

   OK

6. PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM

   
   

   1. Perform troubleshooting based on the malfunction symptoms.

      OK
      Malfunction was identified.

      Result
      Proceed to OK NG

   
   

   OK

   END

   NG

   USE SIMULATION METHOD TO CHECK Click here

7. INTERVIEW THE CUSTOMER

   
   

   1. If the phenomenon could not be confirmed or reproduced, after explaining this to the customer, also explain the history of input signals involving systems such as the multiplex network master switch assembly and electronic key (electrical key transmitter sub-assembly) for the relevant date/time in the operational history.

      Click here

      OK
      Cause was identified

      Result
      Proceed to OK NG

   
   

   OK

   END

   NG

   USE SIMULATION METHOD TO CHECK Click here