AUDIO AND VISUAL SYSTEM Disc cannot be Inserted or is Ejected Right After Insertion

CAUTION / NOTICE / HINT

Note

The following malfunctions may occur if a radio receiver assembly from another vehicle is installed to this vehicle. Therefore, when replacing the radio receiver assembly, be sure to replace it with new one.


  • Communication malfunction DTC is output

  • Does not operate normally

Tech Tips

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.

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PROCEDURE


  1. CHECK IF A PROPER DISC IS INSERTED


    1. Make sure that the disc is an audio disc or a disc with an MP3, WMA or AAC file, and that it is not deformed, flawed, stained, deteriorated or otherwise defective.

      OK
      Disc is normal.

      Tech Tips


      • Translucent or uniquely-shaped CDs cannot be played.

      • CDs and DVDs with adhesive paper labels should not be played.

      • Commercial audio CDs and DVDs can be played.

      • CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played.

      • MP3, WMA and AAC files on CD-ROMs, CD-Rs and CD-RWs can be played.

      • For details on playable CDs and DVDs, refer to the Owner's Manual.

      Result
      Proceed to
      OK
      NG

    NG

    CHANGE DISC

    OK

  2. CHECK THAT DISC IS INSERTED PROPERLY


    1. Check if the disc is inserted upside down.

      OK
      Disc is properly inserted.
      Result
      Proceed to
      OK
      NG

    NG

    SET DISC PROPERLY

    OK

  3. CLEAN DISC AND RECHECK


    1. B000V3C

      Disc cleaning


      1. If dirt is on the disc surface, wipe it clean with a soft cloth from the inside to the outside in a radial direction.

        OK
        Malfunction disappears.

        Note

        Do not use a conventional record cleaner or antistatic preservative.

      Result
      Proceed to
      OK
      NG

    OK

    END (DISC IS DIRTY)

    NG

  4. REPLACE DISC AND RECHECK


    1. Replace the disc with a known good one and check that the malfunction disappears.

      OK
      Malfunction disappears.
      Result
      Proceed to
      OK
      NG

    OK

    END (DISC IS DEFECTIVE)

    NG

    REPLACE RADIO RECEIVER ASSEMBLY Click here