SMART ENTRY AND START SYSTEM(for Start Function) Unable to Unlock Steering Wheel (Engine cannot Start)

DESCRIPTION

The steering lock ECU (steering lock actuator or upper bracket assembly) activates the steering lock motor and moves the lock bar into the steering column to lock the steering.

The steering may not unlock when the lock bar gets stuck in the lock hole of the steering column. In this case, if the engine switch is turned on (IG) while shaking the steering wheel, as is done for a vehicle with a mechanical key, the lock bar will be unlocked. If the certification ECU (smart key ECU assembly)*1, ID code box (immobiliser code ECU)*2 or ECM is replaced, the system needs to be initialized. Otherwise, the steering cannot be unlocked and the engine cannot be started.

Related Data List and Active Test Items
Problem Symptom Data List and Active Test
Unable to unlock steering wheel (Engine cannot start)

    Entry&Start

  • Unlock Request Receive

  • S Code Check*2

  • L Code Check

  • Steering Unlock

WIRING DIAGRAM

B00719YE01

CAUTION / NOTICE / HINT

Note


  • When using the GTS with the engine switch off, connect the GTS to the DLC3 and turn a courtesy light switch on and off at intervals of 1.5 seconds or less until communication between the GTS and the vehicle begins. Then select Model Code "KEY REGIST" under manual mode and enter the following menus: Body Electrical / Entry&Start(CAN). While using the GTS, periodically turn a courtesy light switch on and off at intervals of 1.5 seconds or less to maintain communication between the GTS and the vehicle.

  • Perform either of the following operations to lock/unlock the steering:


    • To unlock the steering, carry the key and turn the engine switch on (ACC) or on (IG).

    • To lock the steering, turn the engine switch off with the shift lever in P, and then open a door.

  • The smart entry and start system (for Start Function) uses the LIN communication system and CAN communication system. Inspect the communication function by following How to Proceed with Troubleshooting. Troubleshoot the smart entry and start system (for Start Function) after confirming that the communication systems are functioning properly.

    Click here

  • After performing repairs, confirm that the problem does not recur.

  • Make sure that no DTCs are output. If any DTCs are output, proceed to Diagnostic Trouble Code Chart.

  • Inspect the fuses for circuits related to this system before performing the following procedure.

  • Before replacing the steering lock ECU (steering lock actuator or upper bracket assembly), certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU)*, refer to Service Bulletin.


    • *: w/ ID Code Box

  • When disconnecting the cable from the negative (-) battery terminal, some systems need to be initialized after the cable is reconnected.

    Click here

  • If the steering lock ECU (steering lock actuator or upper bracket assembly) is replaced, be sure to confirm that the steering is unlocked by turning the steering wheel to the left and right before starting the engine. This function prevents the engine from starting while the steering is locked. If the steering is locked for any reason, open and close a door with the engine switch off, and then unlock the steering by pressing the engine switch.

PROCEDURE


  1. CHECK ENGINE SWITCH (SWITCH CONDITION)


    1. Check the power source mode change.


      1. When the key is inside the vehicle and the shift lever is in P, check that pressing the engine switch with the brake pedal released causes the power source mode to change as follows:

        OK
        Off → On (ACC) → On (IG) → Off
      Result
      Proceed to
      OK
      NG

    NG

    GO TO OTHER PROBLEM Click here

    OK

  2. CHECK INDICATOR


    1. With the engine switch on (IG), check that Steering Lock active is displayed on the multi-information display in the combination meter assembly.

      Result
      Result Proceed to
      Steering Lock active is displayed A
      Steering Lock active is not displayed B

    B

    GO TO STEP 4 Click here

    A

  3. CHECK STEERING UNLOCK


    1. Turn the steering wheel left and right, and then press the engine switch.

    2. Check that the steering is unlocked.

      Result
      Result Proceed to
      The steering is unlocked A
      The steering is not unlocked B

    A

    USE SIMULATION METHOD TO CHECK Click here

    B

  4. CHECK FOR DTC


    1. Using the GTS, check if the certification ECU (smart key ECU assembly) DTC is output.


      Body Electrical > Entry&Start > Trouble Codes
      Result
      Result Proceed to
      DTCs are not output A
      DTCs are output B

    B

    GO TO DIAGNOSTIC PROCEDURE INDICATED BY OUTPUT DTC

    A

  5. READ VALUE USING GTS (UNLOCK REQUEST RECEIVE)


    1. Use the Data List to check if the steering lock request is functioning properly.


      Body Electrical > Entry&Start > Data List
      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      Unlock Request Receive Status of steering unlock command from certification ECU (smart key ECU assembly) OK or NG

      OK: Certification ECU (smart key ECU assembly) sends steering unlock command (within 10 seconds of engine switch turned on (ACC) or on (IG), or of engine start operation performed)

      NG: Certification ECU (smart key ECU assembly) does not send steering unlock command (engine switch not turned on (ACC) or on (IG), and engine start operation not performed)

      • The engine cannot be started when an unlock request signal cannot be received.

      • If OK is not displayed even though the steering unlock conditions are met, the certification ECU (smart key ECU assembly) may be malfunctioning.

      Body Electrical > Entry&Start > Data List
      Tester Display
      Unlock Request Receive
      OK
      Within 10 seconds of turning the engine switch on (ACC) or on (IG) or starting the engine, the Data List item changes to "OK".
      Result
      Result Proceed to
      OK (w/ ID Code Box) A
      OK (w/o ID Code Box) B
      NG C

    B

    GO TO STEP 7 Click here

    C

    CHECK STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) Click here

    A

  6. READ VALUE USING GTS (S CODE CHECK)


    1. Read the Data List according to the display on the GTS.


      Body Electrical > Entry&Start > Data List
      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      S Code Check S code verification result OK or NG

      OK: Verification result normal

      NG: Verification result abnormal

      When NG is displayed:


      • The ID code for the certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is not registered, or the certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is malfunctioning.

      • The steering cannot be locked.

      • The steering cannot be unlocked (the engine cannot be started).

      Body Electrical > Entry&Start > Data List
      Tester Display
      S Code Check
      OK
      OK is displayed on the GTS.

      Tech Tips

      Reasons for verification failure:


      • The certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is malfunctioning.

      • There is a problem with the communication between ECUs.

      • An ECU was replaced, but not registered.

      • An ECU was replaced with an ECU which has already been registered to another vehicle.

      Result
      Proceed to
      OK
      NG

    NG

    CHECK CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) Click here

    OK

  7. READ VALUE USING GTS (L CODE CHECK)


    1. Use the Data List to check if L code certification is functioning properly.


      Body Electrical > Entry&Start > Data List
      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      L Code Check Verification result between certification ECU (smart key ECU assembly) and steering lock ECU (steering lock actuator or upper bracket assembly) OK or NG

      OK: Verification result normal

      NG: Verification result abnormal

      When NG is displayed:


      • The ID code for the certification ECU (smart key ECU assembly) or steering lock ECU (steering lock actuator or upper bracket assembly) is not registered, or the certification ECU (smart key ECU assembly) or steering lock ECU (steering lock actuator or upper bracket assembly) is malfunctioning.

      • The steering cannot be locked.

      • The steering cannot be unlocked (the engine cannot be started).

      Body Electrical > Entry&Start > Data List
      Tester Display
      L Code Check
      OK
      OK is displayed on the GTS.

      Tech Tips

      Reasons for verification failure:


      • The steering lock ECU (steering lock actuator or upper bracket assembly) or certification ECU (smart key ECU assembly) is malfunctioning.

      • There is a problem with the communication between ECUs.

      • An ECU was replaced, but not registered.

      • An ECU was replaced with an ECU which has already been registered to another vehicle.

      Result
      Result Proceed to
      OK A
      NG (w/ ID Code Box) B
      NG (w/o ID Code Box) C

    B

    CHECK STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) Click here

    C

    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) for Manual Tilt and Manual Telescopic Steering Column: Click here
    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) for Power Tilt and Power Telescopic Steering Column: Click here

    A

  8. CHECK HARNESS AND CONNECTOR (POWER SOURCE AND GROUND)


    1. Disconnect the K65 steering lock ECU (steering lock actuator or upper bracket assembly) connector.

    2. B00707RC75
      *a

      Component with harness connected

      (Steering Lock ECU (Steering Lock Actuator or Upper Bracket Assembly))

      Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      K65-1 (GND) - Body ground Always Below 1 Ω

      Note

      If the result is not as specified, check for looseness in the ground cable connection.

    3. Measure the voltage according to the value(s) in the table below.

      Standard Voltage
      Tester Connection Condition Specified Condition
      K65-7 (B) - Body ground Always 11 to 14 V
      Result
      Proceed to
      OK
      NG

    NG

    REPAIR OR REPLACE HARNESS OR CONNECTOR

    OK

  9. CHECK STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY)


    1. Connect the K65 steering lock ECU (steering lock actuator or upper bracket assembly) connector.

    2. Move the shift lever to P and turn the engine switch off.

    3. Check the signal waveform according to the condition(s) in the table below.

      B006ZU1C14
      *a

      Component with harness connected

      (Steering Lock ECU (Steering Lock Actuator or Upper Bracket Assembly))

      		 *b Steering lock motor not operating
      *c Steering lock motor operating *d Waveform
      OK
      Tester Connection Condition Tool Setting Specified Condition
      K65-3 (IGE) - K65-1 (GND) 2 V/DIV., 200 ms./DIV. Steering lock motor not operating → Operating → Not operating

      Pulse generation

      (See waveform)

      Tech Tips


      • When taking measurements when the lock motor is stopped, it is not necessary to perform any operations.

      • In order to take measurements when the lock motor is operating, perform either of the following operations:


        • To unlock the steering, carry the electrical key transmitter sub-assembly and turn the engine switch on (ACC) or on (IG).

        • To lock the steering, turn the engine switch off with the shift lever in P, and then open a door.

      Result
      Proceed to
      OK
      NG

    OK

    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) for Manual Tilt and Manual Telescopic Steering Column: Click here
    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) for Power Tilt and Power Telescopic Steering Column: Click here

    NG

  10. CHECK HARNESS AND CONNECTOR (STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) - CERTIFICATION ECU (SMART KEY ECU ASSEMBLY))


    1. Disconnect the K65 steering lock ECU (steering lock actuator or upper bracket assembly) connector.

    2. Disconnect the K62 certification ECU (smart key ECU assembly) connector.

    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      K65-3 (IGE) - K62-25 (SLR+) Always Below 1 Ω
      K65-3 (IGE) or K62-25 (SLR+) - Other terminals and body ground Always 10 kΩ or higher
      Result
      Proceed to
      OK
      NG

    NG

    REPAIR OR REPLACE HARNESS OR CONNECTOR

    OK

  11. CHECK STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY)


    1. Connect the K65 steering lock ECU (steering lock actuator or upper bracket assembly) connector.

    2. Connect the K62 certification ECU (smart key ECU assembly) connector.

    3. B00707RC76
      *a

      Component with harness connected

      (Steering Lock ECU (Steering Lock Actuator or Upper Bracket Assembly))

      Measure the voltage according to the value(s) in the table below.

      Standard Voltage
      Tester Connection Condition Specified Condition
      K65-3 (IGE) - Body ground Always 11 to 14 V
      Result
      Proceed to
      OK
      NG

    OK

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)

    NG

    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) for Manual Tilt and Manual Telescopic Steering Column: Click here
    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) for Power Tilt and Power Telescopic Steering Column: Click here

  12. CHECK STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY)


    1. Replace the steering lock ECU (steering lock actuator or upper bracket assembly) with a new one and perform registration.

      for Manual Tilt and Manual Telescopic Steering Column: Click here

      for Power Tilt and Power Telescopic Steering Column: Click here

      Tech Tips

      Refer to Service Bulletin.

    2. Read the Data List according to the display on the GTS.


      Body Electrical > Entry&Start > Data List
      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      L Code Check Verification result between certification ECU (smart key ECU assembly) and steering lock ECU (steering lock actuator or upper bracket assembly) OK or NG

      OK: Verification result normal

      NG: Verification result abnormal

      When NG is displayed:


      • The ID code for the certification ECU (smart key ECU assembly) or steering lock ECU (steering lock actuator or upper bracket assembly) is not registered, or the certification ECU (smart key ECU assembly) or steering lock ECU (steering lock actuator or upper bracket assembly) is malfunctioning.

      • The steering cannot be locked.

      • The steering cannot be unlocked (the engine cannot be started).

      Body Electrical > Entry&Start > Data List
      Tester Display
      L Code Check
      OK
      OK is displayed on the GTS.
      Result
      Proceed to
      OK
      NG

    OK

    END (STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) WAS DEFECTIVE)

    NG

    REPLACE ID CODE BOX (IMMOBILISER CODE ECU)

  13. CHECK CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)


    1. Replace the certification ECU (smart key ECU assembly) with a new one and perform registration.

      Tech Tips

      Refer to Service Bulletin.

    2. Read the Data List according to the display on the GTS.


      Body Electrical > Entry&Start > Data List
      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      S Code Check S code verification result OK or NG

      OK: Verification result normal

      NG: Verification result abnormal

      When NG is displayed:


      • The ID code for the certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is not registered, or the certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is malfunctioning.

      • The steering cannot be locked.

      • The steering cannot be unlocked (the engine cannot be started).

      Body Electrical > Entry&Start > Data List
      Tester Display
      S Code Check
      OK
      OK is displayed on the GTS.
      Result
      Proceed to
      OK
      NG

    OK

    END (CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) WAS DEFECTIVE)

    NG

    REPLACE ID CODE BOX (IMMOBILISER CODE ECU)

  14. CHECK STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY)


    1. B00707RC77
      *a

      Component with harness connected

      (Steering Lock ECU (Steering Lock Actuator or Upper Bracket Assembly))

      Measure the voltage according to the value(s) in the table below.

      Standard Voltage
      Tester Connection Condition Specified Condition
      K65-4 (SLP1) - Body ground Always 11 to 14 V
      Result
      Proceed to
      OK
      NG

    NG

    CHECK HARNESS AND CONNECTOR (STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) - CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)) Click here

    OK

  15. READ VALUE USING GTS (STEERING UNLOCK)


    1. Check that the steering is locked.

    2. Read the Data List according to the display on the GTS.


      Body Electrical > Entry&Start > Data List
      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      Steering Unlock Steering lock ECU (steering lock actuator or upper bracket assembly) unlock confirmation status Unset or Set

      Unset: Unlock not confirmed

      Set: Unlock confirmed

      		 When Unset is displayed, the steering is not unlocked (the engine cannot be started).

      Body Electrical > Entry&Start > Data List
      Tester Display
      Steering Unlock
      OK
      Set is displayed on the GTS.
      Result
      Result Proceed to
      OK (w/ ID Code Box) A
      OK (w/o ID Code Box) B
      NG C

    B

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)

    C

    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) for Manual Tilt and Manual Telescopic Steering Column: Click here
    REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) for Power Tilt and Power Telescopic Steering Column: Click here

    A

  16. READ VALUE USING GTS (UNLOCK REQUEST RECEIVE)


    1. Replace the certification ECU (smart key ECU assembly) with a new one and perform registration.

      Tech Tips

      Refer to Service Bulletin.

    2. Turn the engine switch on (IG).

    3. Read the Data List according to the display on the GTS.


      Body Electrical > Entry&Start > Data List
      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      Unlock Request Receive Status of steering unlock command from certification ECU (smart key ECU assembly) OK or NG

      OK: Certification ECU (smart key ECU assembly) sends steering unlock command (within 10 seconds of engine switch turned on (ACC) or on (IG), or of engine start operation performed)

      NG: Certification ECU (smart key ECU assembly) does not send steering unlock command (engine switch not turned on (ACC) or on (IG), and engine start operation not performed)

      • The engine cannot be started when an unlock request signal cannot be received.

      • If OK is not displayed even though the steering unlock conditions are met, the certification ECU (smart key ECU assembly) may be malfunctioning.

      Body Electrical > Entry&Start > Data List
      Tester Display
      Unlock Request Receive
      OK
      Within 10 seconds after the engine switch is turned on (ACC) or on (IG) or the engine is started, the Data List item changes to "OK".
      Result
      Proceed to
      OK
      NG

    OK

    END (CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) WAS DEFECTIVE)

    NG

    REPLACE ID CODE BOX (IMMOBILISER CODE ECU)

  17. CHECK HARNESS AND CONNECTOR (STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) - CERTIFICATION ECU (SMART KEY ECU ASSEMBLY))


    1. Disconnect the K65 steering lock ECU (steering lock actuator or upper bracket assembly) connector.

    2. Disconnect the K62 certification ECU (smart key ECU assembly) connector.

    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance
      Tester Connection Condition Specified Condition
      K65-4 (SLP1) - K62-14 (SLP) Always Below 1 Ω
      K65-4 (SLP1) or K62-14 (SLP) - Other terminals and body ground Always 10 kΩ or higher
      Result
      Proceed to
      OK
      NG

    NG

    REPAIR OR REPLACE HARNESS OR CONNECTOR

    OK

  18. READ VALUE USING GTS (UNLOCK REQUEST RECEIVE)


    1. Replace the steering lock ECU (steering lock actuator or upper bracket assembly) with a new one and perform registration.

      for Manual Tilt and Manual Telescopic Steering Column: Click here

      for Power Tilt and Power Telescopic Steering Column: Click here

      Tech Tips

      Refer to Service Bulletin.

    2. Turn the engine switch on (IG).

    3. Use the Data List to check if the steering lock request is functioning properly.


      Body Electrical > Entry&Start > Data List
      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      Unlock Request Receive Status of steering unlock command from certification ECU (smart key ECU assembly) OK or NG

      OK: Certification ECU (smart key ECU assembly) sends steering unlock command (within 10 seconds of engine switch turned on (ACC) or on (IG), or of engine start operation performed)

      NG: Certification ECU (smart key ECU assembly) does not send steering unlock command (engine switch not turned on (ACC) or on (IG), and engine start operation not performed)

      • The engine cannot be started when an unlock request signal cannot be received.

      • If OK is not displayed even though the steering unlock conditions are met, the certification ECU (smart key ECU assembly) may be malfunctioning.

      Body Electrical > Entry&Start > Data List
      Tester Display
      Unlock Request Receive
      OK
      Within 10 seconds after the engine switch is turned on (ACC) or on (IG) or the engine is started, the Data List item changes to "OK".
      Result
      Proceed to
      OK
      NG

    OK

    END (STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) WAS DEFECTIVE)

    NG

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)