SMART ENTRY AND START SYSTEM(for Start Function) HOW TO PROCEED WITH TROUBLESHOOTING

DTC Code DTC Name
HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

Tech Tips


  • Replace parts related to the wireless door lock control system and smart entry and start system according to the inspection procedure.

  • If the wireless door lock control system and smart entry and start system do not operate, check the customize settings and make sure that the wireless door lock control system and smart entry and start system are not disabled.

  • The wireless door lock control system and smart entry and start system primarily use the following systems.


    • Power door lock control system

    • Wireless door lock control system

    • Smart entry and start system (for Entry Function)

    • Smart entry and start system (for Start Function)


      • Steering lock function

      • Immobiliser function

  • If 2 or more electrical key transmitter sub-assemblies are registered to the system, make sure to perform troubleshooting with all of them.

PROCEDURE


  1. VEHICLE BROUGHT TO WORKSHOP


    1. Confirm how the vehicle was brought to the workshop.


      • Vehicle was driven.

      • Vehicle was towed.

      Tech Tips

      The cause of the malfunction may be narrowed down by confirming whether the vehicle was driven or towed.

      Result
      Proceed to
      NEXT

    NEXT

  2. CUSTOMER PROBLEM ANALYSIS

    Tech Tips


    • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.

    • Gather as much information as possible for reference. Past malfunctions that seem unrelated may also help in some cases.

    • The following 5 items are important points for problem analysis:

      What Vehicle model, system name
      When Date and time, frequency, whether the problem occurred recently or has been occurring for a long time
      Where Whether the problem occurs at specified location
      Under what conditions? Whether the doors were locked or unlocked, whether the engine switch was on (IG), whether the engine was running
      How did it happen? Ask the customer for details about the vehicle operating conditions, environment and malfunction.
    Result
    Proceed to
    NEXT

    NEXT

  3. BASIC CHECK


    1. Measure the battery voltage.

      Standard Voltage
      11 to 14 V

      Tech Tips


      • A simple method to determine whether the battery is depleted is to operate the horn.

      • If the battery voltage is below 11 V, recharge or replace the battery.

    2. Check for blown fuses, open or shorted wire harnesses, improperly connected connectors and other problems in areas that can be visually inspected.

    3. Check the connection of each connector and check them for deformation or damage.

      Result
      Proceed to
      NEXT

    NEXT

  4. CHECK DTCS AND SAVE OPERATION HISTORY


    1. Using the GTS, enter the following menus: System Select / Health Check

      Tech Tips


      • If DTCs are output, perform troubleshooting for the DTCs.

      • Save all output DTCs and operation history.

      • Operation history can also be checked using the Utility menu of the GTS.

        Click here

      Result
      Result Proceed to
      No DTCs are output A
      Wireless door lock system and smart entry and start system DTCs are output B
      DTCs other than wireless door lock system and smart entry and start system DTCs are output C

    B

    GO TO DIAGNOSTIC TROUBLE CODE CHART

    C

    GO TO DIAGNOSTIC TROUBLE CODE CHART

    A

  5. CHECK PROBLEM SYMPTOMS


    1. Based on the customer problem analysis, check the problem symptoms.

      Click here

      Result
      Result Proceed to
      The problem symptom can be confirmed A
      The problem symptom cannot be confirmed B

    B

    GO TO CHECK FOR INTERMITTENT PROBLEMS Click here

    A

  6. CHECK CUSTOMIZE ITEMS


    1. Use the following customize setting methods to confirm that the smart entry and start system is enabled.


      • Using the GTS

      • Using the multi-display

      • Using manual operation

      Check the customize settings.

      Click here

    2. Use the following customize setting methods to confirm that the wireless door lock system is enabled.


      • Using the GTS

      • Using the multi-display

      Check the customize settings.

      Click here

      Tech Tips


      • Even when the smart entry and start system is disabled by a customize setting, the engine can be started by an emergency key operation.

      • If the smart entry and start system or wireless door lock control system is disabled, all entry and start functions or wireless functions will not operate.

      Result
      Result Proceed to
      Wireless door lock control system and smart entry and start system are enabled A
      Smart entry and start system is disabled B
      Wireless door lock system is disabled C

    B

    GO TO CUSTOMIZE PARAMETERS Click here

    C

    GO TO CUSTOMIZE PARAMETERS Click here

    A

  7. CHECK POWER DOOR LOCK CONTROL SYSTEM


    1. Check the power door lock control system.

      Click here

      Result
      Result Proceed to
      Power door lock control system operates properly A
      Power door lock control system does not operate properly B

    B

    GO TO POWER DOOR LOCK CONTROL SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING) Click here

    A

  8. CHECK WIRELESS DOOR LOCK CONTROL SYSTEM


    1. Check the wireless door lock control system.

      Click here

      Result
      Result Proceed to
      All functions operate properly A
      Wireless lock/unlock functions do not operate (entry and start functions also do not operate) B
      Wireless lock/unlock functions do not operates (entry and start functions operate) C
      Only luggage door open function does not operate D
      Door ajar warning function does not operate E
      Answer-back (buzzer sounds* and hazard lights flash) function does not operate F
      Door locks or unlocks, even though wireless lock/unlock function was not operated G

      • *: w/ Wireless Door Lock Buzzer Answer-back Function


    B

    GO TO SMART ENTRY AND START SYSTEM (for Entry Function) (All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate) Click here

    C

    REPLACE ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY

    D

    GO TO LUGGAGE COMPARTMENT DOOR OPENER SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING) Click here

    E

    GO TO LIGHTING SYSTEM (Front/Rear Door Courtesy Switch Circuit) Front Door: Click here
    GO TO LIGHTING SYSTEM (Front/Rear Door Courtesy Switch Circuit) Rear Door: Click here

    F

    GO TO WIRELESS DOOR LOCK CONTROL SYSTEM (No Answer-Back) Click here

    G

    GO TO POWER DOOR LOCK CONTROL SYSTEM (Improper Operation) Click here

    A

  9. CHECK SMART ENTRY AND START SYSTEM (for Entry Function)


    1. Check the smart entry and start system (for Entry Function).

      Click here

      Result
      Result Proceed to
      All functions operate properly A
      Entry lock/unlock functions do not operate for all doors (wireless function also does not operate) B
      Entry lock/unlock functions do not operate for all doors (wireless function operates)) C
      Entry lock/unlock functions do not operate only for driver side door D
      Entry lock/unlock functions do not operate only for front passenger side door E
      Entry lock function does not operate only for driver side door (unlock function operates) F
      Entry lock function does not operate only for passenger side door (unlock function operates) G
      Entry unlock function does not operate only for driver side door (lock function operates) H
      Entry unlock function does not operate only for passenger side door (lock function operates) I
      Luggage door open function does not operate J
      Luggage lock-in prevention function does not operate (Luggage door does not open) K
      Smart entry and start system exterior warning and answer-back buzzer do not sound* L
      Smart entry and start system interior warning does not sound M
      Touching unlock sensor for certain period of time does not unlock all doors N

      • *: w/ Wireless Door Lock Buzzer Answer-back Function


    B

    GO TO SMART ENTRY AND START SYSTEM (for Entry Function) (All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate) Click here

    C

    GO TO SMART ENTRY AND START SYSTEM (for Entry Function) (All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate) Click here

    D

    GO TO SMART ENTRY AND START SYSTEM (for Entry Function) (Driver Side Door Entry Lock and Unlock Functions do not Operate) Click here

    E

    GO TO SMART ENTRY AND START SYSTEM (for Entry Function) (Front Passenger Side Door Entry Lock and Unlock Functions do not Operate) Click here

    F

    GO TO SMART ENTRY AND START SYSTEM (for Entry Function) (Driver Side Door Entry Lock Function does not Operate) Click here

    G

    GO TO SMART ENTRY AND START SYSTEM (for Entry Function) (Front Passenger Side Door Entry Lock Function does not Operate) Click here

    H

    GO TO SMART ENTRY AND START SYSTEM (for Entry Function) (Driver Side Door Entry Unlock Function does not Operate) Click here

    I

    GO TO SMART ENTRY AND START SYSTEM (for Entry Function) (Front Passenger Side Door Entry Unlock Function does not Operate) Click here

    J

    GO TO SMART ENTRY AND START SYSTEM (for Entry Function) (Luggage Compartment Door Entry Unlock Function does not Operate when Key is Outside Luggage Compartment) Click here

    K

    GO TO SMART ENTRY AND START SYSTEM (for Entry Function) (Key Luggage Compartment Lock-in Prevention Function does not Operate) Click here

    L

    GO TO SMART ENTRY AND START SYSTEM (for Entry Function) (Entry Exterior Alarm and Answer-back Buzzer do not Sound) Click here

    M

    GO TO SMART ENTRY AND START SYSTEM (for Entry Function) (Entry Interior Alarm does not Sound) Click here

    N

    GO TO SMART ENTRY AND START SYSTEM (for Entry Function) (Touching Unlock Sensor for Certain Period of Time does not Unlock All Doors) Click here

    A

  10. CHECK SMART ENTRY AND START SYSTEM (for Start Function)


    1. Check the smart entry and start system (for Start Function).

      Click here

      Result
      Engine started
      Result Proceed to
      All functions operate properly A
      Power source mode changing function does not operate correctly (power source mode cannot be changed to on (ACC), but can be changed to on (IG)) B
      Steering lock function does not operate C
      Security indicator light does not blink D
      Engine did not start
      Result Proceed to
      Push-button start function does not operate E
      Immobiliser function does not operate F
      Steering wheel cannot be unlocked G
      Power source mode changing function does not operate (power source mode cannot be changed to on (ACC) or on (IG)) H
      Power source mode changing function does not operate correctly (power source mode can be changed to on (ACC), but not on (IG)) I
      Immobiliser function does not operate (security indicator light does not turn off) J

    B

    GO TO SMART ENTRY AND START SYSTEM (for Start Function) (Power Source Mode does not Change to ON (ACC)) Click here

    C

    GO TO SMART ENTRY AND START SYSTEM (for Start Function) (Steering Lock does not Lock) Click here

    D

    GO TO SMART ENTRY AND START SYSTEM (for Start Function) (Security Indicator Light Does not Blink) Click here

    E

    GO TO SMART ENTRY AND START SYSTEM (for Start Function) (Engine does not Start) Click here

    F

    GO TO SMART ENTRY AND START SYSTEM (for Start Function) (Immobiliser System does not Operate Properly) Click here

    G

    GO TO SMART ENTRY AND START SYSTEM (for Start Function) (Unable to Unlock Steering Wheel (Engine cannot Start)) Click here

    H

    GO TO SMART ENTRY AND START SYSTEM (for Start Function) (Power Source Mode does not Change to ON (IG and ACC)) Click here

    I

    GO TO SMART ENTRY AND START SYSTEM (for Start Function) (Power Source Mode does not Change to ON (IG)) Click here

    J

    GO TO SMART ENTRY AND START SYSTEM (for Start Function) (Immobiliser System does not Operate Properly) Click here

    A

  11. CHECK ELECTRICAL KEY REGISTRATION FUNCTION


    1. Check the electrical key registration function.

      Click here

      Result
      Result Proceed to
      Electrical key registration function operates properly A
      Cannot register new keys B
      Cannot register additional keys C
      Additional key registration display is not displayed D

    A

    USE SIMULATION METHOD TO CHECK Click here

    B

    GO TO SMART ENTRY AND START SYSTEM (for Start Function) (New Key cannot be Registered) Click here

    C

    GO TO SMART ENTRY AND START SYSTEM (for Start Function) (Additional Key cannot be Registered) Click here

    D

    GO TO SMART ENTRY AND START SYSTEM (for Start Function) (New Key Registration Warning Message is not Displayed) Click here